Guest Comment Summary
Whole Year 2023
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
1246 105 10 1
Reservations, check- in, check-out
1123 165 31 24
Quality of Room and
Hotel Facilities
1076 224 42 8
Quality of Food and
Dining Areas
967 305 41 15
Quality of Service
Throughout the Hotel
1183 137 23 6
Overall Level of
Satisfaction
1100 193 24 7
January - September 2024
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
734 49 2 5
Reservations, check- in, check-out
685 81 9 8
Quality of Room and
Hotel Facilities
627 130 20 11
Quality of Food and
Dining Areas
547 167 35 14
Quality of Service
Throughout the Hotel
686 77 11 6
Overall Level of
Satisfaction
663 98 9 6
 
 
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We most enjoyed the spa and loved the complimentary activities: archery, badminton, and rock climbing.


E.H., group of friends from the U.K., stayed September 2024

We are very happy we chose Plantation Bay to complete our 3-week stay in the Philippines. The Riverboat Suite was very relaxing. Quality and service were exceptional compared to the other 5-star resorts we stayed at. We will be bringing our family to Plantation Bay in 2025!


R.A., family from the U.S., stayed September 2024

The facilities are incredible. Workers are happy to be here and as a customer, I feel it. They are super kind. All the staff are amazing. Good management overall. Special mention to the guys on the boat for our trip, Venan and Nicholas working on the bar near the beach.


Y.J., couple from Korea, stayed September 2024

I am very satisfied. The hotel has everything - pools, playground, restaurants... It's very convenient. I was able to relax in the large pools. The watermelon juice for breakfast was delicious.


S.A., group of friends from Japan, stayed September 2024

It is my first time in Plantation Bay. It is the best memories with many things. First of all, my kids liked the children's activities and the staff, especially Timothy and Ruby, who cared for our daughter. Unforgettable swimming pool/lagoons.


E.J., family from Korea, stayed September 2024

Good for families with children. The staff was friendly. They recommended crab races and crab hunts, and gave us bread for fish bait, which the kids really enjoyed. We also enjoyed other activities.


Y.S., family from Japan, stayed September 2024

Overall, the family had a great experience/stay. The resort is peaceful/tranquil. The staff are friendly. We most enjoyed the swimming facilities and the kayak.


H.G., balikbayan family from Singapore, stayed September 2024

A good hotel to relax in. I'm glad I was able to experience various things at the hotel. The water area is clean, and there is hot water for showers. The food at the restaurant in the hotel was delicious.


T.H., couple from Japan, stayed September 2024

This is a really nice place. I had a good time. I liked that the pools were large and plentiful. The resort was also quiet. It was also great to see the scenery. Thank you to all the staff of the resort.


S.D., couple from Korea, stayed September 2024

The activities were fun and exciting. We loved the ambience and are satisfied with everything.


C.N., group of friends from Manila, stayed September 2024

I'm glad I chose this hotel. It was a great trip. Thank you! I enjoyed the beautiful pool and activities. I also had fun riding the bicycle around the resort.


.N., couple from Japan, stayed September 2024

This is a good place. We had many happy memories. We enjoyed our stay. Thank you for your service.


I.B., couple from Korea, stayed September 2024

I enjoyed everything! The activities are very entertaining, and the place is comfy, and you can really relax and forget all your problems while staying in the resort.


B.P., family from Cebu, stayed September 2024

We most enjoyed the kindness of the staff and the experience at the Firing Range. The massage was great!


M.F., couple from Japan, stayed September 2024

Beautiful resort with high quality service. The staff were very friendly and attentive. They knew our names and preferences right away. Loved the big water park with even possibility to ask for night supervision if you wanted to swim.


C.B., couple from the Netherlands, stayed September 2024

Thank you for making our stay truly unforgettable! We were impressed by the effort that goes into keeping this resort as amazing as it is. My family and I thoroughly enjoyed our time here. We applaud the management's excellent system and strategies that make this resort the safe haven it is. Despite our cultural differences, we felt safe, welcomed, and well cared for.


K.M., family from Rwanda, stayed August 2024

We had an absolutely incredible time at the resort! With its vast array of activities and diverse areas catering to families, couples, and solo adventurers, there was something for everyone. A huge shoutout to the amazing staff who made our stay unforgettable: Archie from Bell Service, Jeffrey, Alyanna from Recreation, and our fantastic massage therapists Remy, Erica, Jane, and Allie. Our experience was elevated even more by our exceptional butlers, Dana and Guia. Thank you all for making this trip truly extraordinary!


J.R., family from the Netherlands, stayed August 2024

The private beach was fun, and we had an amazing time during the Hawaiian Luau Show. The performers were fantastic, and the food was delicious.


Y.S., group of friends from Japan, stayed August 2024

The resort has a relaxing environment accommodating for all ages, and the welcoming and helpful staff have greatly enhanced my overall experience.


S.S., solo traveler from Australia, stayed August 2024

On behalf of the Knights of Columbus Supreme Council and Visayas State Council, a huge thank you to Plantation Bay Resort and Spa for the exceptional service provided to everyone! We’re especially grateful to Miss Maddie for her outstanding assistance and for making our Brother Knights feel right at home during their stay. Your hospitality made all the difference!


Knights of the Columbus, August 2024

Our family enjoyed our long weekend getaway, especially with the many activities available. I particularly appreciated the spa and the complimentary dried mangoes provided in the room.


C.A., family from Cebu, stayed August 2024

The assistance during our arrival was outstanding! We were thrilled with the exceptional service from the Front Office staff. The highlight of our stay was definitely the incredibly courteous team, the 24-hour access to the lagoons, and the delightful basket of goodies waiting for us in the room.


P.H., family from the U.S.A., stayed August 2024

It was an unforgettable and exciting experience! Whale shark watching was such a fun activity, and our children absolutely loved it. We truly appreciated the wonderful staff who accompanied us on the trip and their kindness towards our kids.


K.K., family from Japan, stayed August 2024

We enjoyed our stay at the resort, which offers a variety of facilities and plenty of things to do and enjoy. The swimming pool is large and divided into different areas, which is a great feature. The staff are very friendly, and the security is excellent.


J.S., couple from South Korea, stayed August 2024

This is either my 6th or 7th stay this year—I’ve honestly lost count because it’s just that amazing! Every single time, it exceeds expectations. We absolutely loved the stunning view, the fantastic pool, and the delicious food. A huge shoutout to the incredible team at Palermo Restaurant for their warm hospitality. Celebrating my partner's birthday here was definitely the best decision ever!


K.P., couple from Cebu, stayed August 2024

We loved our massage, and the hot tubs were incredible! The resort’s scenic paths made for a pleasant walk, and the staff were exceptionally accommodating, making our experience unforgettable.


R.M., couple from the U.S.A., stayed August 2024

We loved the resort's ambience and were blown away by the incredible hospitality, especially from the staff at Palermo restaurant. They were outstanding—attentive, friendly, and truly excellent at what they do!


J.K., family from Hongkong, stayed August 2024

Thank you for taking such great care of us—we had an amazing time! Seeing the whale sharks, creating tie-dye shirts, and making Halo-Halo were all firsts for us, and we’ll never forget this trip. We absolutely love Plantation Bay!


H.N, family from Japan, stayed August 2024

We loved our massage, and the hot tubs were incredible! The resort’s scenic paths made for a pleasant walk, and the staff were exceptionally accommodating, making our experience unforgettable.


R.M., couple from the U.S.A., stayed August 2024

What a fantastic hotel! The staff were incredibly kind and patient, even with my limited English. Visiting Cebu, a dream I’ve had for 15 years, was an absolute joy. Thank you so much for making it such a happy and memorable experience!


N.N., couple from the U.S.A., stayed August 2024

We've traveled around the world, and our stay at Plantation Bay is by far the best! Your service is truly world-class! The tempura at Fiji restaurant was outstanding—the best we've ever had. We appreciate you all. Best vacation ever!


A.A., couple from Cebu, stayed August 2024

The resort's ambience made our stay truly delightful. The themed dinner show was spectacularly entertaining, and there were countless activities for the whole family to enjoy together.


J.K., family from U.S.A., stayed July 2024

What an incredible resort! The pools and lagoons were a thrilling adventure for our boys, who couldn't get enough of them. We were captivated by the lush gardens and towering trees that surrounded the resort, creating a paradise-like atmosphere. But what truly made our stay unforgettable was the extraordinary staff, always ready to assist with a smile.


J.B., family from France, stayed July 2024

We were thrilled with the Fiji Restaurant, where the service was not only professional but exceptional. The food was a culinary delight. The gameroom also added a lot of fun to our stay, providing endless entertainment for the whole family.


P.M, family from U.S.A, stayed July 2024

We absolutely loved our stay! We reveled in the luxury of our private pool and the captivating ambiance it created. It was perfect for a family getaway, and the staff and service were outstandingly attentive. Every moment felt like a special treat!


M.R., family from Cebu, stayed July 2024

We could swim to our heart's content in every corner! The place was brimming with family-friendly activities, from wall climbing and biking to a vibrant arcade. The staff were not only friendly but also incredibly attentive, making our experience even more enjoyable.


R.M., family from Albay, stayed July 2024

Thank you for the incredible stay! I thoroughly enjoyed every moment here. The lagoons, biking, Savannah Park, and the fantastic hotel and restaurants all contributed to a truly memorable experience for my family and me.


D.T., family from Cebu, stayed July 2024

Choosing this resort on our family's recommendation for our honeymoon was such a fantastic decision! We've been absolutely delighted with the service and amenities here. The range of activities and restaurants available has really added to our enjoyment of the stay. It's been the perfect place to celebrate and relax together.


J.B., couple from Canada, stayed July 2024

The bakeshop normally opens at 9 in the morning, but they accommodated my request for baked goodies at 7 AM—2 hours earlier. This level of service goes above and beyond, and we truly appreciate it. I'd like to give a special shout-out to Shaira at the Front Desk for assisting us with check-in, ensuring convenience for our senior and PWD in room assignment, and to Diana for handling our reservations. We thoroughly enjoyed our room and the complimentary activities offered—game room, arcade, billiards, bikes. Above all, the warm smiles from all staff members made our stay truly memorable.


A.G., family from Cebu, stayed June 2024

Our family stayed by the lagoon for 4 days and 5 nights with our two toddlers. This 5-star resort in the heart of Cebu is classic yet timeless for us. It's great to introduce our kids to our rich Filipino culture of hospitality, respect, and beauty. This resort proudly stands among the few Filipino-owned properties that support locals, surely a national heritage of the Philippines. Not to mention, it was severely affected by Super Typhoon Odette in 2021 but astonished us with how it recovered despite the challenges posed by the pandemic and the typhoon.


What I love about it:


  • It features several saltwater lagoons, numerous freshwater swimming pools, and beach access.
  • Free unlimited Wi-Fi is available everywhere.
  • There are plenty of outdoor and indoor activities: archery, golf, shooting, wall climbing, diving, kayaking, biking, arcades, billiards, etc.
  • The spa offers massage, sauna, and Jacuzzi facilities.
  • Several world-class restaurants and a convenient access store are available.
  • Transportation within the resort, such as bikes and shuttle services, is provided.
  • There are child-friendly activities: multiple slides, kids' pools, and arts and crafts (e.g., necklace making, tie-dye, etc.).
  • Beautiful natural scenery provides an escape from the hustle and bustle, offering a paradise to recharge.
  • Friendly staff are present everywhere, and there's a chauffeur service to and from the airport or other requested destinations.
  • Classic furnishings embody Philippine design aesthetics.
  • The resort is affiliated with Plantation Prime canned goods, supporting locals, and offering a taste of Plantation Bay beyond the resort. Various Filipino food options are available, easily prepared and found in major groceries.
  • Bidets are available in all resort toilets.

Seeing is believing, but this place comes highly recommended for families with kids and everyone alike.


T.B. via Facebook, stayed June 2024

Our family getaway to Plantation Bay Resort and Spa was nothing short of spectacular! We indulged in the resort's numerous activities, from kayaking and archery to relaxing by the lagoon. The kids were thrilled, and so were we. Thank you for an unforgettable experience!


V.S., family from Cebu, stayed June 2024

We absolutely loved our experience at Plantation Bay. The staff was incredibly accommodating. Special thanks to Duty Manager Alexa; our butlers, Glaze and Dana; Cess at the Fiji restaurant; Arianne at Kilimanjaro Kafe; Mia from Room Service; and Jacky from Housekeeping. We thoroughly enjoyed the various activities at Savannah Park, the thrill of parasailing, the resort's beautiful ambiance, and the delicious dishes at the Fiji restaurant.


J.B., couple from U.S.A., stayed June 2024

We were delighted with our room's direct access to the lagoon, which made our stay truly enjoyable. The convenient buggy cart service made it easy to explore the resort, and the courteous staff made our experience exceptional. We cherished every moment!


J.C., family from Korea, stayed June 2024

We were celebrating our honeymoon and were thrilled by the beautiful swan pairing setup in our room when we arrived. We absolutely loved our stay and wished we could have stayed longer!


Y.K., couple from Japan, stayed June 2024

The staff here is exceptionally well-organized, friendly, and courteous, always going above and beyond to ensure comfort and tranquility. Our stay was made truly enjoyable by the Plantation Bay team, especially Miss Diana Flores. This place is unforgettable, truly "a piece of heaven on earth."


D.L., family from U.S.A., stayed June 2024

Our second stay at Plantation Bay exceeded expectations once again! The staff provided exceptional service with their friendly demeanor and dedication. We were also delighted by the delicious dishes served at the restaurants.


W.S., couple from U.S.A., stayed June 2024

I chose this place to celebrate my 33rd birthday with my little family, and I must say, I'm quite impressed. From the staff to the amenities, everything is amazing! My daughter loved the tub. We would love to come back here again.


C.E., family from Cebu, stayed June 2024

I stumbled upon the resort through Booking.com while looking for the perfect getaway with my dearest one, and it exceeded all our expectations! The food at every restaurant was a culinary delight, but dining at the Fiji restaurant was an unforgettable experience. With so many activities to choose from, our 14-night stay was packed with fun and adventure, making every moment worthwhile. The staff were incredibly accommodating, helpful, and friendly, adding a special touch to our already amazing stay. This resort truly made our vacation memorable!


G.J., couple from England, stayed June 2024

We were impressed and amazed by the exemplary service of everything you offer. The different themed breakfast buffet you provide every day, the pools, which we are very happy about because we are allowed to swim at night, the wonderful saxophonist, the courteous and helpful staff, the convenient button to call for a cart, and the many activities in the game room—all contributed to our fantastic experience. We also appreciate the laundry service and the free amenities refilled during make-up-room. The room was stunning with an incredible view. I will definitely write a review on all online platforms. Thank you so much.


V.B., couple from U.S.A., stayed May 2024

Our main reason of this trip was to create memories with our children and we were happy that we chose to stay in Plantation Bay. The smiles of the staff were therapeutic and we had a great time. We will be back.


T.O., family from Japan, stayed May 2024

We had an incredible stay and loved every moment of the watersports activities. The dinner show was absolutely amazing and kept us thoroughly entertained. Having our room right beside the pool was the cherry on top!


Y.I., family from Japan, stayed May 2024

Our honeymoon was made extra special because of the various activities we were able to do at the resort. The spa experience was a delight, and we also enjoyed swimming in the pools and shooting at the firing range.


K.H., couple from Japan, stayed May 2024

The stunning view, mouthwatering food, and exceptional professionalism of the staff were just a few of the reasons why our stay was so enjoyable! I absolutely adored how the room layout was meticulously planned, with the high ceilings providing ample natural light. And the best part? The place never felt crowded, creating the perfect ambience for an unforgettable experience!


R.V., family from Australia, stayed May 2024

The relaxing atmosphere, delicious food, and stunning views made our stay amazing and worthwhile. The staff were so nice and friendly when they helped my son, who was not feeling well. I appreciate everyone and will definitely come back here.


J.B., family from U.S.A., stayed May 2024

We came for the spa and stayed for the resort. All the amenities were so nice that we happily booked two nights. However, since we are leaving Cebu the next day, we had to cut our vacation short. We will definitely be back to enjoy more, as the experience did not disappoint.


C.G., couple from U.S.A., stayed May 2024

I really enjoyed the lagoon with its 4-meter depth and cliff, which added to the fun. Special thanks to Jose from Fiji Restaurant for being very helpful, polite, and always having a charming smile. This trip with my mother was wonderful, and she enjoyed everything the resort had to offer. Staying for 9 nights was definitely worth it.


S.L, family from Russia, stayed May 2024

We had an amazing stay, especially thanks to the quick and attentive service of the housekeeping staff. Their excellent service greatly enhanced our overall experience and is a major reason we’ll be coming back!


W.B., group of friends from Cebu, stayed May 2024

I had an amazing time engaging in the resort's recreational activities, especially snorkeling and archery! The food in the restaurants was absolutely delicious and perfectly suited to my taste.


A.R., solo traveler from Japan, stayed May 2024

The friendliness and smiles of the staff were evident right from check-in, and everyone we encountered was warm and courteous, particularly Paulo at the Front Desk. We thoroughly enjoyed our time swimming in the various lagoons and pools.


H.J., group of friends from Korea, stayed May 2024

On behalf of everyone at Creative Media Marketing, we would like to extend our sincerest gratitude to Miss Maddie and the entire Plantation Bay team for the success of our Sportsfest event. The overall event went smoothly, including the Amazing Race, which was expertly handled by your team. Everyone had an amazing and comfortable time with all the facilities provided. Even after the event, our staff enjoyed leisurely relaxing around the premises. We consider this Sportsfest the smoothest and best one we have had in the past few years. Thank you so much for your unwavering support during the planning of this event. We could never have achieved such a great outcome without your help. We look forward to working together again on future events. Once again, thank you very much!


Creative Media Marketing, May 2024

The resort is beautiful, and all the staff are very friendly and welcoming. It was an amazing experience. The food was also great.


M.C., couple from Korea, stayed April 2024

The spa was the best. The resort's tropical feel and layout contributed to our great stay. We appreciate the amazing staff, especially Carmel and Erica at the Spa, Cj who made great omelettes, the bar staff serving ice cream, the performers during the Filipino Fiesta Themed Dinner, the shuttle drivers, and the housekeeping staff. The highlight was the Easter celebration where the whole family had a fantastic time.


L.W., family from U.S.A., stayed April 2024

Our stay was truly enjoyable, thanks to the kind, warm, and professional demeanor of all the staff we encountered. The breakfast and ensaymada were particularly phenomenal, adding to the overall delight of our experience.


J.R., family from Cebu, stayed April 2024

We got married in March 2024 and were gifted a stay at Plantation Bay. I absolutely love the lagoons and pools, while my husband enjoyed the firing range. We appreciate the attentive staff, who were very proficient at their jobs.


H.N., couple from Cebu, stayed April 2024

We have always loved Plantation Bay since our children were younger. We are happy to see that the resort has continued to improve, including the installation of washlets that I had requested.


D.L., family from Cebu, stayed April 2024

There are many pools available, and even during a long stay, there are numerous restaurants to choose from, ensuring that you won't be disappointed with the taste. Additionally, the quality of the various restaurants is high. All of these factors made our honeymoon extra special.


Y.K., couple from Japan, stayed April 2024

Our overall stay has been exemplary. There were plenty of activities to choose from, and I particularly enjoyed the serene atmosphere, which made our walks and exercise enjoyable. We were also delighted by the room upgrade. The service from the staff was remarkable, characterized by their pleasant attitude and warm smiles. I wouldn't hesitate to stay here again every time I travel back to the Philippines.


D.A., family from U.S.A., stayed April 2024

The facilities are incredible. Workers are happy to be here and as a customer, I feel it. They are super kind. All the staff are amazing. Good management overall. Special mention to the guys on the boat for our trip, Venan and Nicholas working on the bar near the beach.


Y.J., couple from Korea, stayed September 2024

A good hotel to relax in. I'm glad I was able to experience various things at the hotel. The water area is clean, and there is hot water for showers. The food at the restaurant in the hotel was delicious.


T.H., couple from Japan, stayed September 2024

This is a really nice place. I had a good time. I liked that the pools were large and plentiful. The resort was also quiet. It was also great to see the scenery. Thank you to all the staff of the resort.


S.D., couple from Korea, stayed September 2024

I'm glad I chose this hotel. It was a great trip. Thank you! I enjoyed the beautiful pool and activities. I also had fun riding the bicycle around the resort.


H.N., couple from Japan, stayed September 2024

This is a good place. We had many happy memories. We enjoyed our stay. Thank you for your service.


I.B., couple from Korea, stayed September 2024

We most enjoyed the kindness of the staff and the experience at the Firing Range. The massage was great!


M.F., couple from Japan, stayed September 2024

Beautiful resort with high quality service. The staff were very friendly and attentive. They knew our names and preferences right away. Loved the big water park with even possibility to ask for night supervision if you wanted to swim.


C.B., couple from the Netherlands, stayed September 2024

We enjoyed our stay at the resort, which offers a variety of facilities and plenty of things to do and enjoy. The swimming pool is large and divided into different areas, which is a great feature. The staff are very friendly, and the security is excellent.


J.S., couple from South Korea, stayed August 2024

This is either my 6th or 7th stay this year—I’ve honestly lost count because it’s just that amazing! Every single time, it exceeds expectations. We absolutely loved the stunning view, the fantastic pool, and the delicious food. A huge shoutout to the incredible team at Palermo Restaurant for their warm hospitality. Celebrating my partner's birthday here was definitely the best decision ever!


K.P., couple from Cebu, stayed August 2024

We loved our massage, and the hot tubs were incredible! The resort’s scenic paths made for a pleasant walk, and the staff were exceptionally accommodating, making our experience unforgettable.


R.M., couple from the U.S.A., stayed August 2024

What a fantastic hotel! The staff were incredibly kind and patient, even with my limited English. Visiting Cebu, a dream I’ve had for 15 years, was an absolute joy. Thank you so much for making it such a happy and memorable experience!


N.N., couple from the U.S.A., stayed August 2024

We've traveled around the world, and our stay at Plantation Bay is by far the best! Your service is truly world-class! The tempura at Fiji restaurant was outstanding—the best we've ever had. We appreciate you all. Best vacation ever!


A.A., couple from Cebu, stayed August 2024

Choosing this resort on our family's recommendation for our honeymoon was such a fantastic decision! We've been absolutely delighted with the service and amenities here. The range of activities and restaurants available has really added to our enjoyment of the stay. It's been the perfect place to celebrate and relax together.


J.B., couple from Canada, stayed July 2024

I stumbled upon the resort through Booking.com while looking for the perfect getaway with my dearest one, and it exceeded all our expectations! The food at every restaurant was a culinary delight, but dining at the Fiji restaurant was an unforgettable experience. With so many activities to choose from, our 14-night stay was packed with fun and adventure, making every moment worthwhile. The staff were incredibly accommodating, helpful, and friendly, adding a special touch to our already amazing stay. This resort truly made our vacation memorable!


G.J., couple from England, stayed June 2024

Our second stay at Plantation Bay exceeded expectations once again! The staff provided exceptional service with their friendly demeanor and dedication. We were also delighted by the delicious dishes served at the restaurants.


W.S., couple from U.S.A., stayed June 2024

We were celebrating our honeymoon and were thrilled by the beautiful swan pairing setup in our room when we arrived. We absolutely loved our stay and wished we could have stayed longer!


Y.K., couple from Japan, stayed June 2024

We absolutely loved our experience at Plantation Bay. The staff was incredibly accommodating. Special thanks to Duty Manager Alexa; our butlers, Glaze and Dana; Cess at the Fiji restaurant; Arianne at Kilimanjaro Kafe; Mia from Room Service; and Jacky from Housekeeping. We thoroughly enjoyed the various activities at Savannah Park, the thrill of parasailing, the resort's beautiful ambiance, and the delicious dishes at the Fiji restaurant.


J.B., couple from U.S.A., stayed June 2024

We were impressed and amazed by the exemplary service of everything you offer. The different themed breakfast buffet you provide every day, the pools, which we are very happy about because we are allowed to swim at night, the wonderful saxophonist, the courteous and helpful staff, the convenient button to call for a cart, and the many activities in the game room—all contributed to our fantastic experience. We also appreciate the laundry service and the free amenities refilled during make-up-room. The room was stunning with an incredible view. I will definitely write a review on all online platforms. Thank you so much.


V.B., couple from U.S.A., stayed May 2024

Our honeymoon was made extra special because of the various activities we were able to do at the resort. The spa experience was a delight, and we also enjoyed swimming in the pools and shooting at the firing range.


K.H., couple from Japan, stayed May 2024

We came for the spa and stayed for the resort. All the amenities were so nice that we happily booked two nights. However, since we are leaving Cebu the next day, we had to cut our vacation short. We will definitely be back to enjoy more, as the experience did not disappoint.


C.G., couple from U.S.A., stayed May 2024

The resort is beautiful, and all the staff are very friendly and welcoming. It was an amazing experience. The food was also great.


M.C., couple from Korea, stayed April 2024

We got married in March 2024 and were gifted a stay at Plantation Bay. I absolutely love the lagoons and pools, while my husband enjoyed the firing range. We appreciate the attentive staff, who were very proficient at their jobs.


H.N., couple from Cebu, stayed April 2024

There are many pools available, and even during a long stay, there are numerous restaurants to choose from, ensuring that you won't be disappointed with the taste. Additionally, the quality of the various restaurants is high. All of these factors made our honeymoon extra special.


Y.K., couple from Japan, stayed April 2024

We are very happy we chose Plantation Bay to complete our 3-week stay in the Philippines. The Riverboat Suite was very relaxing. Quality and service were exceptional compared to the other 5-star resorts we stayed at. We will be bringing our family to Plantation Bay in 2025!


R.A., family from the U.S., stayed September 2024

It is my first time in Plantation Bay. It is the best memories with many things. First of all, my kids liked the children's activities and the staff, especially Timothy and Ruby, who cared for our daughter. Unforgettable swimming pool/lagoons.


E.J., family from Korea, stayed September 2024

Good for families with children. The staff was friendly. They recommended crab races and crab hunts, and gave us bread for fish bait, which the kids really enjoyed. We also enjoyed other activities.


Y.S., family from Japan, stayed September 2024

Overall, the family had a great experience/stay. The resort is peaceful/tranquil. The staff are friendly. We most enjoyed the swimming facilities and the kayak.


H.G., balikbayan family from Singapore, stayed September 2024

I enjoyed everything! The activities are very entertaining, and the place is comfy, and you can really relax and forget all your problems while staying in the resort.


B.P., family from Cebu, stayed September 2024

Thank you for making our stay truly unforgettable! We were impressed by the effort that goes into keeping this resort as amazing as it is. My family and I thoroughly enjoyed our time here. We applaud the management's excellent system and strategies that make this resort the safe haven it is. Despite our cultural differences, we felt safe, welcomed, and well cared for.


K.M., family from Rwanda, stayed August 2024

We had an absolutely incredible time at the resort! With its vast array of activities and diverse areas catering to families, couples, and solo adventurers, there was something for everyone. A huge shoutout to the amazing staff who made our stay unforgettable: Archie from Bell Service, Jeffrey, Alyanna from Recreation, and our fantastic massage therapists Remy, Erica, Jane, and Allie. Our experience was elevated even more by our exceptional butlers, Dana and Guia. Thank you all for making this trip truly extraordinary!


J.R., family from the Netherlands, stayed August 2024

Our family enjoyed our long weekend getaway, especially with the many activities available. I particularly appreciated the spa and the complimentary dried mangoes provided in the room.


C.A., family from Cebu, stayed August 2024

The assistance during our arrival was outstanding! We were thrilled with the exceptional service from the Front Office staff. The highlight of our stay was definitely the incredibly courteous team, the 24-hour access to the lagoons, and the delightful basket of goodies waiting for us in the room.


P.H., family from the U.S.A., stayed August 2024

It was an unforgettable and exciting experience! Whale shark watching was such a fun activity, and our children absolutely loved it. We truly appreciated the wonderful staff who accompanied us on the trip and their kindness towards our kids.


K.K., family from Japan, stayed August 2024

We loved the resort's ambience and were blown away by the incredible hospitality, especially from the staff at Palermo restaurant. They were outstanding—attentive, friendly, and truly excellent at what they do!


J.K., family from Hongkong, stayed August 2024

Thank you for taking such great care of us—we had an amazing time! Seeing the whale sharks, creating tie-dye shirts, and making Halo-Halo were all firsts for us, and we’ll never forget this trip. We absolutely love Plantation Bay!


H.N, family from Japan, stayed August 2024

The resort's ambience made our stay truly delightful. The themed dinner show was spectacularly entertaining, and there were countless activities for the whole family to enjoy together.


J.K., family from U.S.A., stayed July 2024

What an incredible resort! The pools and lagoons were a thrilling adventure for our boys, who couldn't get enough of them. We were captivated by the lush gardens and towering trees that surrounded the resort, creating a paradise-like atmosphere. But what truly made our stay unforgettable was the extraordinary staff, always ready to assist with a smile.


J.B., family from France, stayed July 2024

We were thrilled with the Fiji Restaurant, where the service was not only professional but exceptional. The food was a culinary delight. The gameroom also added a lot of fun to our stay, providing endless entertainment for the whole family.


P.M, family from U.S.A, stayed July 2024

We absolutely loved our stay! We reveled in the luxury of our private pool and the captivating ambiance it created. It was perfect for a family getaway, and the staff and service were outstandingly attentive. Every moment felt like a special treat!


M.R., family from Cebu, stayed July 2024

We could swim to our heart's content in every corner! The place was brimming with family-friendly activities, from wall climbing and biking to a vibrant arcade. The staff were not only friendly but also incredibly attentive, making our experience even more enjoyable.


R.M., family from Albay, stayed July 2024

Thank you for the incredible stay! I thoroughly enjoyed every moment here. The lagoons, biking, Savannah Park, and the fantastic hotel and restaurants all contributed to a truly memorable experience for my family and me.


D.T., family from Cebu, stayed July 2024

The bakeshop normally opens at 9 in the morning, but they accommodated my request for baked goodies at 7 AM—2 hours earlier. This level of service goes above and beyond, and we truly appreciate it. I'd like to give a special shout-out to Shaira at the Front Desk for assisting us with check-in, ensuring convenience for our senior and PWD in room assignment, and to Diana for handling our reservations. We thoroughly enjoyed our room and the complimentary activities offered—game room, arcade, billiards, bikes. Above all, the warm smiles from all staff members made our stay truly memorable.


A.G., family from Cebu, stayed June 2024

Our family getaway to Plantation Bay Resort and Spa was nothing short of spectacular! We indulged in the resort's numerous activities, from kayaking and archery to relaxing by the lagoon. The kids were thrilled, and so were we. Thank you for an unforgettable experience!


V.S., family from Cebu, stayed June 2024

We were delighted with our room's direct access to the lagoon, which made our stay truly enjoyable. The convenient buggy cart service made it easy to explore the resort, and the courteous staff made our experience exceptional. We cherished every moment!


J.C., family from Korea, stayed June 2024

The staff here is exceptionally well-organized, friendly, and courteous, always going above and beyond to ensure comfort and tranquility. Our stay was made truly enjoyable by the Plantation Bay team, especially Miss Diana Flores. This place is unforgettable, truly "a piece of heaven on earth."


D.L., family from U.S.A., stayed June 2024

I chose this place to celebrate my 33rd birthday with my little family, and I must say, I'm quite impressed. From the staff to the amenities, everything is amazing! My daughter loved the tub. We would love to come back here again.


C.E., family from Cebu, stayed June 2024

Our main reason of this trip was to create memories with our children and we were happy that we chose to stay in Plantation Bay. The smiles of the staff were therapeutic and we had a great time. We will be back.


T.O., family from Japan, stayed May 2024

We had an incredible stay and loved every moment of the watersports activities. The dinner show was absolutely amazing and kept us thoroughly entertained. Having our room right beside the pool was the cherry on top!


Y.I., family from Japan, stayed May 2024

The stunning view, mouthwatering food, and exceptional professionalism of the staff were just a few of the reasons why our stay was so enjoyable! I absolutely adored how the room layout was meticulously planned, with the high ceilings providing ample natural light. And the best part? The place never felt crowded, creating the perfect ambience for an unforgettable experience!


R.V., family from Australia, stayed May 2024

The relaxing atmosphere, delicious food, and stunning views made our stay amazing and worthwhile. The staff were so nice and friendly when they helped my son, who was not feeling well. I appreciate everyone and will definitely come back here.


J.B., family from U.S.A., stayed May 2024

I really enjoyed the lagoon with its 4-meter depth and cliff, which added to the fun. Special thanks to Jose from Fiji Restaurant for being very helpful, polite, and always having a charming smile. This trip with my mother was wonderful, and she enjoyed everything the resort had to offer. Staying for 9 nights was definitely worth it.


S.L, family from Russia, stayed May 2024

The spa was the best. The resort's tropical feel and layout contributed to our great stay. We appreciate the amazing staff, especially Carmel and Erica at the Spa, Cj who made great omelettes, the bar staff serving ice cream, the performers during the Filipino Fiesta Themed Dinner, the shuttle drivers, and the housekeeping staff. The highlight was the Easter celebration where the whole family had a fantastic time.


L.W., family from U.S.A., stayed April 2024

Our stay was truly enjoyable, thanks to the kind, warm, and professional demeanor of all the staff we encountered. The breakfast and ensaymada were particularly phenomenal, adding to the overall delight of our experience.


J.R., family from Cebu, stayed April 2024

We have always loved Plantation Bay since our children were younger. We are happy to see that the resort has continued to improve, including the installation of washlets that I had requested.


D.L., family from Cebu, stayed April 2024

Our overall stay has been exemplary. There were plenty of activities to choose from, and I particularly enjoyed the serene atmosphere, which made our walks and exercise enjoyable. We were also delighted by the room upgrade. The service from the staff was remarkable, characterized by their pleasant attitude and warm smiles. I wouldn't hesitate to stay here again every time I travel back to the Philippines.


D.A., family from U.S.A., stayed April 2024

On behalf of the Knights of Columbus Supreme Council and Visayas State Council, a huge thank you to Plantation Bay Resort and Spa for the exceptional service provided to everyone! We’re especially grateful to Miss Maddie for her outstanding assistance and for making our Brother Knights feel right at home during their stay. Your hospitality made all the difference!


Knights of the Columbus, August 2024

On behalf of everyone at Creative Media Marketing, we would like to extend our sincerest gratitude to Miss Maddie and the entire Plantation Bay team for the success of our Sportsfest event. The overall event went smoothly, including the Amazing Race, which was expertly handled by your team. Everyone had an amazing and comfortable time with all the facilities provided. Even after the event, our staff enjoyed leisurely relaxing around the premises. We consider this Sportsfest the smoothest and best one we have had in the past few years. Thank you so much for your unwavering support during the planning of this event. We could never have achieved such a great outcome without your help. We look forward to working together again on future events. Once again, thank you very much!


Creative Media Marketing, May 2024

Our deepest gratitude to the entire staff who made our event successful. Thank you for accommodating our requests, making adjustments along the way, and meeting us halfway. I truly appreciate the service that you have extended. It's worth mentioning the great food served to us and our guests. Keep it up!


estle-Nestogen Angat Jamboree's Bida Scout, March 2024

Every member of the staff and everyone in the area is approachable. Our employees are thrilled and impressed with the venue. We don't just consider it a 5-star experience; it's more like a 1000-star one. We highly recommend it to anyone seeking vacation and relaxation. Our experience can only be described as excellent. Thank you very much, Plantation Bay!


Cebu HIQ Group, February 2024

On behalf of our CEO, Lloyd Ernst, we extend our heartfelt appreciation for the excellent service your team provided during our stay, especially to the staff who assisted us during dinner. Please convey our gratitude to the entire team for their outstanding hospitality. We eagerly anticipate the opportunity to stay with you again in the future.


Cloudstaff - Local Partner of J4RVIS Company, January 2024

We had a great time participating in the Amazing Race and enjoyed the various activities offered in the resort.


PWC Isla Lipana & Co., stayed December 2023

The staff is very accommodating and friendly, especially Aron and Christine from Alien Abduction. Additionally, the attendant from Archery was very patient. Thumbs up to all the staff!


E.R., group from Cebu, stayed November 2023

We would like to thank Miss Maddie for facilitating the smooth flow of our daytour activity. She had been patiently and persistently making a follow-up to ensure that our plan was realized. We would also like to note the commendable service from the check-in and banquet personnel.


CIC-Cebu Teacher’s Outing, August 2023

Thanks, Miss Kim, for taking care of us. We loved the place. It’s perfect for mind-wrecking strategic planning activity. We wish we could go back and finally enjoy the place this time.


King Properties Strategic Planning, August 2023

Plantation Bay's staff are very accommodating and friendly. They make sure that everything is smooth until the end of the event.


DMD Summer Outing, July 2023

It's our second time to hold an event at Plantation Bay, and we still want to keep coming back for our future events. We always enjoy our stay here. The food is superb!


Smart WFM Conference, July 2023

We have attained the main objectives of our teambuilding. The team loves to come back and stay for at least a night. We love the place, and the food is very good.


KPI Elevators Inc. Teambuilding, July 2023

We enjoyed everything from the food to the room to the service. Most memorable is our dining experience in Kilimanjaro Kafe. Ronabelle is very kind and cheerful, and we appreciate her welcoming smile. Thank you for your excellent service.


R.E. of Fulcrum, stayed June 2023

Our stay was great. I love how everything was arranged, and Vine was outstanding and superb in assisting us with whatever we needed. She was also hands-on even though there was another coordinator. The staff are all approachable and helpful.


Naoya and Nalyn Wedding, June 2023

The staff are accommodating and awesome, especially Maddie, who extended her great service during our family reunion at Plantation Bay. It was felt during the whole duration of our stay in the resort. We appreciate the passion the staff put into their work, which contributed so much to making our reunion a successful one. We are very grateful! Thank you, and more power to Plantation Bay Resort and Spa!


Ngo Family Reunion, June 2023

We had a great experience and enjoyed our stay. Everyone in the family had a wonderful time during our dinner because of the fine weather and good food. We are so thankful and would love to come back for our next family reunion.


Pastrano Family Reunion, June 2023

We enjoyed our stay in Plantation Bay, most especially our Australian Bosses who are first-timers in the Philippines. Looking forward to our next stay in the resort.


SMART WFM- Teambuilding, March 2023

We chose to hold our Family Day again in Plantation because aside from the reason that we had a good experience during our first event last 2017, this resort has the best facilities and activities of all the properties we inquired about. Vine was very helpful and efficient and anticipated the possible concerns that we might have.


MAERSK Family Day, March 2023

This Annual Family Services Awards (46th AFSA) held in Plantation Bay was unique from the 4 AFSAs I have arranged before because of the excellent service extended by Olya of Sales, William of Bell Service, and the generous supply of food and drinks during our Bipolar Island Experience. Truly remarkable and worth going back to.


Knight of Columbus Fraternal Association of the Philippines, Inc. 46th AFSA, March 2023

The swimming pool is absolutely gorgeous, and for me, everything is perfect. Keep the great service as it is!


FCF Company Outing, February 2023

All Plantation Bay Resort and Spa staff are all outstanding, professional, and keen on details. Maddie and Ron assisted us throughout our wedding preparation. I will highly recommend the venue to any prospected bride and groom.


Mr. and Mrs. Lloyd Wedding, February 2023

Very amazing and relaxing place thank you so much to all the staff of Plantation Bay and God bless us all.


L. Gershbein, via Facebook, stayed January 2023

We had our day trip adventure last Sunday and we had a blast!!! Own gazebo + own wash up room + lunch buffet + bike + paddle board & kayak + game room + playground + salt water & fresh swimming pools!!! Everybody had fun!! Thank you Plantation Bay!!Shout out to Ms. Maddie for the best coordination.


E. Cadalzo, via Facebook, daytripper January 2023

Our family stayed by the lagoon for 4 days and 5 nights with our two toddlers. This 5-star resort in the heart of Cebu is classic yet timeless for us. It's great to introduce our kids to our rich Filipino culture of hospitality, respect, and beauty. This resort proudly stands among the few Filipino-owned properties that support locals, surely a national heritage of the Philippines. Not to mention, it was severely affected by Super Typhoon Odette in 2021 but astonished us with how it recovered despite the challenges posed by the pandemic and the typhoon.


What I love about it:


  • It features several saltwater lagoons, numerous freshwater swimming pools, and beach access.
  • Free unlimited Wi-Fi is available everywhere.
  • There are plenty of outdoor and indoor activities: archery, golf, shooting, wall climbing, diving, kayaking, biking, arcades, billiards, etc.
  • The spa offers massage, sauna, and Jacuzzi facilities.
  • Several world-class restaurants and a convenient access store are available.
  • Transportation within the resort, such as bikes and shuttle services, is provided.
  • There are child-friendly activities: multiple slides, kids' pools, and arts and crafts (e.g., necklace making, tie-dye, etc.).
  • Beautiful natural scenery provides an escape from the hustle and bustle, offering a paradise to recharge.
  • Friendly staff are present everywhere, and there's a chauffeur service to and from the airport or other requested destinations.
  • Classic furnishings embody Philippine design aesthetics.
  • The resort is affiliated with Plantation Prime canned goods, supporting locals, and offering a taste of Plantation Bay beyond the resort. Various Filipino food options are available, easily prepared and found in major groceries.
  • Bidets are available in all resort toilets.

Seeing is believing, but this place comes highly recommended for families with kids and everyone alike.


T.B. via Facebook, stayed June 2024

We stayed here for a week in February and highly recommend this resort. We had so much fun! One day, we went on an excursion for island hopping, and on another day, we spent time exploring on our own. For the rest of the week, we enjoyed the resort's facilities and never grew tired of the restaurant's food. Both my husband and I thoroughly enjoyed our stay; it was possibly the best holiday we've had in three years. I highly recommend it, and I would definitely love to come back!


Caravan travels Australia via Facebook, stayed February 2024

My wife and I recently celebrated our wedding at Plantation Bay Resort & Spa, and it was truly wonderful. They not only attended to our needs but also those of our guests who flew in for the occasion. Communication was excellent, the staff was incredibly kind and helpful, the food was delicious, and the amenities were fantastic. If you're considering a beautiful wedding venue in the Philippines, I highly recommend Plantation Bay. It made our dream wedding a reality. And if you're simply seeking a relaxing tropical vacation, I still highly recommend Plantation Bay.


Nathan Stover via Facebook, stayed February 2024

Thank you, Plantation Bay Resort, for being exceptionally accommodating with our fishing needs.


instahungfishing via Instagram, stayed December 2023

We enjoyed our stay and were very happy when we checked in early even though we arrived at 10 AM. It’s the first international flight of my parents and they were excited to try the activities and swimming pool.


Y.H Lim via Instagram, Stayed September 2023

I stayed in a poolside room and enjoyed the facilities such as the Archery.


Liz Sometani via Facebook, Stayed September 2023

We spent our weekend in Plantation Bay. It was very relaxing and wonderful.


MJ Fox via Facebook, Stayed September 2023

Plantation Bay is the only resort where you can swim for 24 hours. There’s no place like this in Cebu. Taking pictures with your phones is always a good idea. You can see the nice view, pool, and sunshine. Bicycles are also free, and there are many restaurants to choose from. It is such a beautiful place to go to.


cebujoa_com via Instagram, August 2023

The best resort in Cebu that I visited this summer vacation! I explored their water activities, did snorkeling, and spent most of my time swimming underwater. What I really like most about this place was its huge saltwater lagoons, private beach, and good food. If you would like to try what I have experienced, then you should come to Plantation Bay.


Golf_ggon via Instagram, August 2023

My family just came back from a week-long vacation at Plantation Bay. It was the best resort vacation so far, and all the staff in the resort were so friendly and happy which made my family vacation a memorable one. Also, the rooms were 5-star. We’ll be back!


Christina Lawson via Facebook, August 2023

Happy Anniversary! I had a blast with the whole family at your resort for a day tour. Your facilities, food, accommodating staff, and service are excellent.


K.O. via Facebook, Daytripper, July 2023

Plantation Bay Cebu is a household name for the time in memory. It features a big saltwater lagoon mimicking the sea in a controlled environment. The staff is warm and accommodating, plus the architecture of the buildings is very Filipino.


chuacoupleonthego via Instagram, July 2023

Thinking of going on a Cebu trip? Want to take a break from your busy life? To the ones that do, this is a highly recommended accommodation.

When you open the door to the balcony, you can swim straight into the swimming pool or lagoons. I like the Poolside room. Water activities are fun, and you don't need to go anywhere else. You can take pictures everywhere, and the white bridge at the center is a perfect spot. They have a bicycle that allows you to explore the whole resort. The resort's view and room accommodations are pretty. They have many restaurants to choose from where the food is great, a cafe and a bar of course. Highly recommended accommodation for lovers, friends, and family!


littlepiggiz via Instagram, July 2023

Plantation Bay is simply the best!


U. Sollmann via Facebook, Call Us Home Guest, stayed May to June 2023

I booked a room at Plantation Bay Resort & Spa. The water is pretty good and the location of our room is perfect for healing. I can easily look at my kids while playing and swimming. We are all satisfied with the restaurant and the free amenities. Stand-up paddle boarding and kayaking are fun, and bikes are a must in the resort with the cool breeze. These are all free! This place is a paradise, and it is such a charming place.


Blume.y via Instagram, stayed May 2023

Plantation Bay Resort & Spa is my favorite resort during my Cebu trip. It’s beautiful and the staff is passionate. Overall, I had a wonderful experience.


Belongto_yen via Instagram, stayed May 2023

I had an endless swimming time in this resort. It's regrettable that I couldn't go to all of them for three nights because there are four swimming pools. Still, I'm so happy to see the sky and clouds for my entire stay. The color of the pool is so attractive and looks different every time depending on the weather.


Wannie.s_via Instagram, stayed May 2023

We had a fantastic time while at Plantation Bay Resort & Spa! So far, it's the ONLY resort I know who has a strict No Tipping Policy yet provided an EXCELLENT service. Highly recommended when in and around Cebu and Philippine.


Kids + me via Facebook, stayed March 2023

Our stay at Plantation Bay was never put into waste because my son likes it so much.


danbi_mind via Instagram, stayed March 2023

We had a delicious dinner with an exciting dance concept! Every moment became an experience for children. Thanks to the staff who gave the kids cotton candy as a present, the kids were even more excited in the evening. They said the bow was very heavy, but the kids were able to take on the challenge easily. Thanks to the calmness taught by the kind staff.


becky.k_fam via Instagram , stayed March 2023

The kids are satisfied with the spacious accommodation at Plantation Bay with the view. It has a living room with a new bed and bathtub.


Jjma-jjpa via Instagram, stayed February 2023

It was always fantastic at Plantation Bay Cebu. Palermo Restaurant is my favorite restaurant. I like the taste of the white wine recommended by one of the staff. The food, atmosphere, and the service are great. Kilimanjaro Kafe has an excellent breakfast, and Fiji is perfect for a light meal.


Deokhyun_nail via Instagram, stayed February 2023

Very amazing and relaxing place thank you so much to all the staff of Plantation Bay and God bless us all.


L. Gershbein, via Facebook, stayed January 2023

We had our day trip adventure last Sunday and we had a blast!!! Own gazebo + own wash up room + lunch buffet + bike + paddle board & kayak + game room + playground + salt water & fresh swimming pools!!! Everybody had fun!! Thank you Plantation Bay!!Shout out to Ms. Maddie for the best coordination.


E. Cadalzo, via Facebook, daytripper January 2023

Superb accommodation and great ambiance! Plus- very friendly and approachable crew and staff. You won't regret staying there and exploring its beauty. Special shoutout and appreciation to the gorgeous and kind Ms. Vine.


A.Tauro, via Facebook, stayed December 2022

Kind staffs and a very nice place to relax.


R.N. Franco, via Facebook, stayed December 2022

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff


N. Delos Angeles, via Facebook, stayed December 2022

Family friendly hotel with very well trained staff. Definitely recommended.


A.V. Gomez, via Facebook, stayed December 2022

Excellent service with perfect hospitality.


M. Ahmed, via Facebook, stayed October 2022

beautiful place... beautiful attitude of their staff


M.HB, via Facebook, stayed October 2022

PB forever! The best resort for us! Di jud mapul an


T.A. Cabase, via Facebook, stayed October 2022

Beautiful place and all the staff are polite and helpful


G. Aquino, via Facebook, stayed October 2022

Highly recommended. Always a home for my family. kudos to the staff as well.


Mae Ka, via Facebook, stayed October 2022

The BEST resort for us ~ amenities, hospitality, food, price point and staffs deserve a 5-star rating.

STORY TIME:

We flew all the way from Davao to experience this luxury resort and totoo po ang chismis! WORTH IT ang pag travel coz we had the best experience.

We recently celebrated here our 1st Wedding Anniversary and the staffs were so thoughtful that they arranged for us the best and exclusive romantic dinner by the bay (despite the high chances of heavy rain) and they even gave us a free anniversary cake.

IN SHORT, we will definitely go back soon with my whole team in business and family.

THANK YOU PO AND KEEP UP THE BEST SERVICE! MORE POWER TO YOU.


G.P. Perez, via Facebook, stayed October 2022