Exceptional Guest Satisfaction

When was the last time you filled out a guest comment form at a hotel? When was the last time you felt moved to leave a complimentary note about your stay?


We get almost 100,000 visitors a year, and they are virtually unanimous in calling Plantation Bay one of the best hotels they have ever stayed in. Few hotels, at any price, enjoy this kind of guest satisfaction. And our guest roster includes families, couples, business-persons, retirees, singles, divers - ALL kinds of travelers co-exist happily at Plantation Bay.


And remember, tipping is prohibited throughout the resort. We give all our guests the highest standard of service, without their ever having to worry about when, whom, or how much to tip.

Social Media Sites and TripAdvisor. In the age of the Internet, anyone can post a review about a hotel, whether he has actually been there or not. Because it has long been widely known that Plantation Bay's Guest Satisfaction and Word-of-Mouth are the best in the country, certain other hotels, desperate for business, have hired PR firms to sponsor positive reviews about themselves, and negative reviews about us.

Most of these sponsored reviews are on user-generated sites, and the most well-known of these is TripAdvisor, which accepts reviews from anyone with an e-mail. It makes no effort to verify if the reviews are by real paying guests, or if they are honest and fair. In addition, TripAdvisor has spawned a new class of hotel guest, bent on bullying hotels with the spoken or unspoken threat of posting an ugly review. Some of them are motivated by the hope of getting a freebie or an upgrade, others just want to feel important, and others have anger management issues. A small number of cranks and crazies on this site even post again and again, turning a single weekend stay into a dozen negative reviews. (If you don't understand why anyone would do this, it's all right; that shows you probably aren't a crank.)

Though Plantation Bay receives many excellent comments on TripAdvisor, and indeed was elected to its Hall of Fame for earning its Certificate of Excellence for 5 straight years, you should understand that TripAdvisor reviews can be misleading, and that many of the negative reviews on TripAdvisor are bogus (planted by competitors) or written by people with extreme points of view that the typical traveler would not agree with. The following links discuss some of the pitfalls of naively trusting social media, believing the words of people you never met and who may not even exist, to make a decision involving thousands of dollars.

On Tripadvisor, many hotels in Mactan have one glowing review after another, often peppered with "facts" and staff names, even reviewer pictures, to convince readers they are genuine. But in our opinion, many of the reviews on TripAdvisor are bogus, and no more helpful than asking a random person on the street how to spend $1000. Judge for yourself. There is a marked difference between the reviews on TripAdvisor.com and those on booking sites such as Expedia.com, which accept reviews only from verified paying guests.




Guest Comment Summary
Whole Year 2018
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
1309 88 4 4
Reservations, check- in, check-out
1220 155 19 11
Quality of Room and
Hotel Facilities
1175 189 33 8
Quality of Food and
Dining Areas
997 353 40 15
Quality of Service
Throughout the Hotel
1270 104 19 12
Overall Level of
Satisfaction
1262 120 13 10
January 2019
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
124 11 0 0
Reservations, check- in, check-out
121 12 1 1
Quality of Room and
Hotel Facilities
107 27 1 0
Quality of Food and
Dining Areas
97 36 2 0
Quality of Service
Throughout the Hotel
120 14 1 0
Overall Level of
Satisfaction
119 15 1 0
 
 
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The best New Years Eve celebration we have witnessed! I am so happy I decided to bring my family to Cebu.


T.H., family from Japan, stayed January 2019

We cannot stop raving about your man-made salt water lagoon. It feels so good to be surrounded with water. We love that the resort is quite and private, it felt like a honeymoon part 2. The staff are always ready to go out of their way to make our stay very comfortable and enjoyable.


I.S., couple from New Zealand, stayed January 2019

Whale Shark Adventure took 3 hours but it was very much worth it. The experience of swimming with the whale shark is once in a lifetime. We love that the hotel incorporated this activity with our booking.


Y.N., family from Japan, stayed January 2019

We had a wonderful stay in Plantation Bay. The rooms were fresh and clean, excellent service were shown by all staff all around (from restaurants, housekeeping, receptionists, everyone), the swimming facilities are just divine. We also loved the different restaurant that served different cuisines, one of the restaurant is even open for 24 hours (very convenient). We had access to all saltwater and freshwater lagoons, my children was out under the sun the entire afternoon while I was able to relax with my husband. Thank you giving me and my family an incredible time in Cebu!


J.M.G., family from USA, stayed January 2019

Everyone went above and beyond to make our experience enjoyable. I brought my wife and 3 daughters, we live in New York and we loved the relaxing atmosphere in Plantation Bay.


J.C., couple from New York, stayed January 2019

We had an amazing stay! Service is wonderful especially during the coral reef encounter, dining is amazing too! Wifi is awesome, there is no password require. Talk about the interior decorations, they are beautiful, it feels like home away from home. And you have the most outstanding and courteous staff. There is nothing that we don’t love about this place!


M.H., family from Cebu, stayed January 2019

The staff hospitality in Plantation Bay is the best. They are all so kind and polite. My experience here is beyond my expectation and I cannot wait to be back.


L.R., family from Manila, stayed December 2018

5-star service and facilities. We did not even notice that there was a draining of the lagoon until we were told, we appreciate the honesty of the resort and the kind Korean staff that assisted us all throughout our stay.


J.Y., couple from Korea, stayed December 2018

Great and awesome hotel! Everyone was very efficient and friendly. Customer satisfaction at its best. We have never been to a hotel that gave use pure relaxation. Thank you Plantation Bay Resort and Spa.


J.G., couple from Australia, stayed December 2018

We love the tranquil environment and ambience. Plantation Bay has the most courteous employees.


M.A., via Facebook, December 2018

We came to Cebu because we wanted to treat our children to a staycation in a 5-star resort. The pools and the location of where our room was situated is near all the amenities. My family loves the layout of this resort! We are all so impressed with your trust-worthy staff and we cannot wait to be back.


A.S., family from Manila, stayed November 2018

Staff were friendly and courteous. Great amenities, delicious food, and great service! Recommended for all occasion.


M.G., via Facebook, November 2018

Everyone was so courteous. The rooms were clean and neat, our stay was very comfortable. Even if I had a hard time communicating with staff, they were still very helpful in accommodating our requests.


R.M., couple from Japan, stayed November 2018

Outstanding privacy and security in Plantation Bay. I have seen enough, felt enough and experienced enough! This is a world-class resort and 5-star at its best. Thank you Plantation Bay.


A.S., family from Davao, stayed November 2018

This is an amazing country and amazing resort! I love your culture and all the friendly staff. I hope to marry a Filipino girl someday.


V.F., traveler from Russia, stayed November 2018

Great spot. Room and food rates are reasonable and worth every penny. My kids and I loved it, snorkeling with a huge school of fish in the morning, kayaking in the afternoon with a lot of nice swimming amenities in the extensive lagoon.


G.H., via Facebook, October 2018

This place is amazing, people are so welcoming and there is always something to look forward to. Thank you for a wonderful week. We will definitely be back next year.


C.B, via Facebook October 2018

Fresh water pools were great. The view outside our room was very relaxing. I love this resort.


J.O., family from Negros, stayed October 2018

Excellent bakery! My spa experience was very good as well. I am so happy with your breakfast at Kilimanjaro Kafe – we had the Philippine Streetfood breakfast and it was presented so beautifully. I cannot wait to be back!


D.M., Russian couple based in US, stayed October 2018

We stayed in the lagoon side room for more than 2 days and we could have enjoyed the resort more if we had more time. All staff were very accommodating from check-in to check-out. They even offered to help take care of my baby so I can enjoy the spa. Keep it up with your no tipping policy, I would say that every “thank you” response we receive from you is very sincere. Thank you Plantation Bay for the amazing experience, all staff were wonderful.


M.O., family from Makati, stayed October 2018

This is the best resort I have been to. I love your 24 hours swimming and dining facility. The layout or this resort is simply amazing! I will advertise you to my country and friends. Thank you for the great experience.


C.C., couple from Houston Texas, stayed October 2018

The coordinators were very professional, they given us full support and hospitality. I am impressed with their dedication to making our event very successful. They went beyond the extra mile to give the best expereince to all the delegates of The World Robot Olympians Friendship 2018.


Felta Multi-Media Inc. World Robot Olympians, stayed September 2018

Housekeeping in Plantation Bay is very attentive, they cater all our requests. My husband and I loved our stay, it was a fantastic honeymoon experience.


H.K., couple from Korea stayed September 2018

The amenities, service, staff and are courteous and very polite. Totally relaxed when I had my vacation here with my entire family. I would recommend this place to all my friends and family back home.


S.W., family from Australia stayed September 2018

Hotel organizers were very friendly, efficient, accurate, accommodating, hospitable, and professional. The Delegates of the World Robot Olympian were very pleased with the entire stay at Plantation Bay. They gave us full support and even went the extra mile to make sure that both foreign and local delegates will have the best experience.


Felta World Robot Olympian stayed August to September 2018

Plantation Bay is an amazing resort. We really love the amenities and the good service you offer. As Japanese, we felt so safe and secure. We also had a great time at your themed dinner buffet and took many pictures during the show.


D.K., family from Japan stayed September 2018

This vacation is my best experience and the best resort in my life! I cannot wait to come back. See you soon Plantation Bay.


H.L., couple from Japan stayed September 2018

My family and I enjoyed snorkeling at the beach, the water was great. We enjoyed all kinds of pools that you have everywhere. The room was also clean, fresh, and very comfortable. We were all very rested. Thank you for all the good service.


R.K, family from Japan stayed September 2018

We were blown away by your boat team when we went on island hopping. They attended to us us very well and took care of all our needs. Plantation Bay has excellent service and we would have to commend every outlet and department of this hotel. We enjoyed the physical layout the buildings and the sprawling lagoons everywhere, they are beautiful.


H. P. R, couple from Australia stayed September 2018

We cannot stop raving about your man-made salt water lagoon. It feels so good to be surrounded with water. We love that the resort is quite and private, it felt like a honeymoon part 2. The staff are always ready to go out of their way to make our stay very comfortable and enjoyable.


I.S., couple from New Zealand, stayed January 2019

Everyone went above and beyond to make our experience enjoyable. I brought my wife and 3 daughters, we live in New York and we loved the relaxing atmosphere in Plantation Bay.


J.C., couple from New York, stayed January 2019

Great and awesome hotel! Everyone was very efficient and friendly. Customer satisfaction at its best. We have never been to a hotel that gave use pure relaxation. Thank you Plantation Bay Resort and Spa.


J.G., couple from Australia, stayed December 2018

5-star service and facilities. We did not even notice that there was a draining of the lagoon until we were told, we appreciate the honesty of the resort and the kind Korean staff that assisted us all throughout our stay.


J.Y., couple from Korea, stayed December 2018

Everyone was so courteous. The rooms were clean and neat, our stay was very comfortable. Even if I had a hard time communicating with staff, they were still very helpful in accommodating our requests.


R.M., couple from Japan, stayed November 2018

This is the best resort I have been to. I love your 24 hours swimming and dining facility. The layout or this resort is simply amazing! I will advertise you to my country and friends. Thank you for the great experience.


C.C., couple from Houston Texas, stayed October 2018

Excellent bakery! My spa experience was very good as well. I am so happy with your breakfast at Kilimanjaro Kafe – we had the Philippine Streetfood breakfast and it was presented so beautifully. I cannot wait to be back!


D.M., Russian couple based in US, stayed October 2018

This vacation is my best experience and the best resort in my life! I cannot wait to come back. See you soon Plantation Bay.


H.L., couple from Japan stayed September 2018

We were blown away by your boat team when we went on island hopping. They attended to us us very well and took care of all our needs. Plantation Bay has excellent service and we would have to commend every outlet and department of this hotel. We enjoyed the physical layout the buildings and the sprawling lagoons everywhere, they are beautiful.


H. P. R, couple from Australia stayed September 2018

Housekeeping in Plantation Bay is very attentive, they cater all our requests. My husband and I loved our stay, it was a fantastic honeymoon experience.


H.K., couple from Korea stayed September 2018

The place is relaxing, clean, neat and organized. We cannot ask for a better vacation where it feels like home.


M.A., couple from Cebu, stayed August 2018

This is our first travel abroad and we made such good memories in your resort. The kindness of your staff and the warmth in each smile was the best part. We had a romantic dinner in Fiji restaurant and we had a very relaxing massage in Mogambo Springs.


H.Y., Couple from Korea, stayed August 2018

Our time here was too short! We will most certainly make sure we lengthen our stay next the next time. Your quality of service is above excellent, the place, the architecture, and most especially the people was incredible and close to perfect!


K.B., couple from Texas, stayed July 2018

Besides the excellent service throughout the hotel, Mogambo Springs is a beautiful and peaceful place. Very well designed and though out, this is our favorite spa in the world.


R.C., couple from New York, stayed July 2018

We could swim at night and still feel very secure, we love the warm water and we are very happy about the complimentary airport transfers. You have a wonderful resort and the best swimming facilities. Looking forward till the next vacation.


E.J., couple from Korea, June 2018

We had a great experience and the overall view is fantastic! We love the service and staff’s detailed care for us. We will be bringing home the best memories.


L.M., couple from Korea, June 2018

I got to know about Plantation Bay on the internet. It was beyond my expectation! I was very impressed by your SERVICE! Everyone in the resort could become friends. I will recommend Plantation Bay to the people who plan to visit Cebu. All the facilities are exciting and perfect but the best part is your staff's smile and kindness. Thank you so much!


S.B., Couple from Korea, stayed May 2018

We have stayed at many resorts from South America, North America, South Pacific and others in the Philippines, and Plantation Bay is among the BEST! The staff were courteous, considerate, and always ready with a pleasant smile. Food was prepared and served in a timely fashion. Well done to all who make Plantation Bay a world class resort!


P.D., Couple from Canada, stayed May 2018

The room we stayed at was outstanding! My wife enjoyed the bathtub! Your staff are all warm and friendly. Keep it up!


G.W., Couple for the US, stayed May 2018

Everyone in this hotel were very polite and courteous! The spa, Mogambo Springs, was lovely!


T.M., Couple from the U.S., stayed May 2018

All the staff are very nice, smiling and helpful! We really enjoy everything!


A.G., Couple from Manila, stayed April 2018

Impressed that you have such a thought to have this resort meeting world standard!


T.A., Couple from Manila, stayed March 2018

The professional and friendly staff really made my stay extremely nice!


M.G., Couple from Germany, stayed February 2018

The staff were magnificent! I will surely come back. It exceeded my expectations. I was supposed to stay at Shangri-la but I made the right decision of staying here!


P.M., Couple from Manila, stayed February 2018

We enjoyed the relaxing and friendly atmosphere of Plantation Bay! The staff are excellent!


K.M.J., couple from Europe, stayed February 2018

The resort is beautiful and the staff are friendly and accommodating. We were surprised with a lovely romantic gift of chocolates and wine!


J.V., Couple from Canada, stayed January 2018

We commend the cleanliness of the hotel, courteous and hospitable staff! The hotel promotes a tranquil environment which is just what we need!


C.S., Couple from U.S., stayed January 2018

We enjoyed everything! We've been to Shangri-La Mactan many times but Plantation Bay is so different and so unique in style. Everything is a surprise for us specially the saxophonist at night time. So impressive!


I.C., Couple from Cebu, stayed January 2018

We enjoyed our stay! Fiji Restaurant is the best. The saxophonist at night added a particular nice atmosphere!


B.G., Couple from US, stayed January 2018

We had an amazing stay! Service is wonderful especially during the coral reef encounter, dining is amazing too! Wifi is awesome, there is no password require. Talk about the interior decorations, they are beautiful, it feels like home away from home. And you have the most outstanding and courteous staff. There is nothing that we don’t love about this place!


M.H., family from Cebu, stayed January 2019

The best New Years Eve celebration we have witnessed! I am so happy I decided to bring my family to Cebu.


T.H., family from Japan, stayed January 2019

Whale Shark Adventure took 3 hours but it was very much worth it. The experience of swimming with the whale shark is once in a lifetime. We love that the hotel incorporated this activity with our booking.


Y.N., family from Japan, stayed January 2019

We had a wonderful stay in Plantation Bay. The rooms were fresh and clean, excellent service were shown by all staff all around (from restaurants, housekeeping, receptionists, everyone), the swimming facilities are just divine. We also loved the different restaurant that served different cuisines, one of the restaurant is even open for 24 hours (very convenient). We had access to all saltwater and freshwater lagoons, my children was out under the sun the entire afternoon while I was able to relax with my husband. Thank you giving me and my family an incredible time in Cebu!


J.M.G., family from USA, stayed January 2019

The staff hospitality in Plantation Bay is the best. They are all so kind and polite. My experience here is beyond my expectation and I cannot wait to be back.


L.R., family from Manila, stayed December 2018

We came to Cebu because we wanted to treat our children to a staycation in a 5-star resort. The pools and the location of where our room was situated is near all the amenities. My family loves the layout of this resort! We are all so impressed with your trust-worthy staff and we cannot wait to be back.


A.S., family from Manila, stayed November 2018

Outstanding privacy and security in Plantation Bay. I have seen enough, felt enough and experienced enough! This is a world-class resort and 5-star at its best. Thank you Plantation Bay.


A.S., family from Davao, stayed November 2018

Fresh water pools were great. The view outside our room was very relaxing. I love this resort.


J.O., family from Negros, stayed October 2018

We stayed in the lagoon side room for more than 2 days and we could have enjoyed the resort more if we had more time. All staff were very accommodating from check-in to check-out. They even offered to help take care of my baby so I can enjoy the spa. Keep it up with your no tipping policy, I would say that every “thank you” response we receive from you is very sincere. Thank you Plantation Bay for the amazing experience, all staff were wonderful.


M.O., family from Makati, stayed October 2018

The amenities, service, staff and are courteous and very polite. Totally relaxed when I had my vacation here with my entire family. I would recommend this place to all my friends and family back home.


S.W., family from Australia stayed September 2018

Plantation Bay is an amazing resort. We really love the amenities and the good service you offer. As Japanese, we felt so safe and secure. We also had a great time at your themed dinner buffet and took many pictures during the show.


D.K., family from Japan stayed September 2018

My family and I enjoyed snorkeling at the beach, the water was great. We enjoyed all kinds of pools that you have everywhere. The room was also clean, fresh, and very comfortable. We were all very rested. Thank you for all the good service.


R.K, family from Japan stayed September 2018

The friendly staff made the place feel even more welcoming. Thank you Plantation Bay.


J.E., family from Singapore, stayed August 2018

Customer service is exceptional! All your staff are very friendly and helpful, they all deserve to be given gratuity tips but the hotel management strictly will not allow it which makes their service very fair to all. When we arrived the airport, we were welcomed by the airport representative and brought to the hotel. First impression was great and we were happy that everything else followed! Beautiful resort!


R.T., family from Manila, stayed August 2018

We are used to cold weather and we did not go wrong in choosing your resort because there are so many activities to choose from, not to mention the variety of pools and different activities. Overall it had been a great experience and your food is amazing!


N.H., family from Japan, stayed August 2018

The resort is absolutely better than how you described it on your website. My family and I travel a lot and have stayed in various hotels in Europe, USA, and Asia, but it was only at Plantation Bay where it beyond our expectations. From the moment we arrived, we were made to feel both welcomed and comfortable. We joined the Hawaiian Themed dinner with show during one of our nights and later discovered that your staff were the choreographer and dancers themselves. This truly increased the authenticity of our experience. Our son went to the spa for the first time, he who had overslept remained undisturbed for several hours, he could not feel more relaxed than ever. We enjoyed the bipolar island experience, the captain and his crew attended to our needs as if we were on dry land. We had a wonderful and positive memorable experience. It is our first visit to the Philippines and we wanted to say that you have presented us with an exceptional first impression. The staff being extremely polite and helpful at all times has provided us with a strong incentive to return in the future. Thank you!


C.S., family from Manhattan stayed July 2018

Beautiful place to relax! My children were surprised with how the resort resembled home. They said it’s the kind of vacation that they really want. Food is delicious and never disappoints. Salt water lagoon is incredible to think it is just man-made.


R.D., family from Canada stayed July 2018

We have traveled to every continent in the world in major cities and towns but we had our best experience here in Plantation Bay! We loved everything from the rooms, the bed, and the pool right at our back door, the frequent golf trips to take us around, and most especially we loved the Saturday night entertainment show.


F.T., family from Manila, June 2018

Plantation Bay has the perfect ambience! We had a massage in Mogambo Springs Spa and it was superb. We love the accessibility of the pools especially because it makes it easy for persons who have disability to swim and enjoy your pool. Thank you for taking care of us.


L.T., Balikbayan based in USA, June 2018

The resort is beautiful but it was the excellent staff service that made our stay very positive! Staff are well-trained and very friendly. They really add value to the place!


M.D.B., Family from Manila, stayed May 2018

Route 66 is outstanding! A must try restaurant in the hotel!


C.S., Family from Alaska, stayed April 2018

The professionalism of all the staff and their smiling faces, that's a big ace!


R.T., Family from Cebu, stayed April 2018

This is one of the best resort experience I ever had in my life! We definitely want to come back!


Y.K., Family from Japan., stayed April 2018

Very nice place! Accommodating staff with 100% service to give. Good job!


I.M., Family from Manila., stayed April 2018

All the staff and even their construction crew were above average and EXCELLENT! Everyone was smiling, very knowledgeable and extremely helpful!


L.C., Family from the U.S., stayed April 2018

If I could give a rating more than the highest one available, we would give you that with no hesitations! We would truly recommend this resort!


G.M., Family from Cebu, stayed April 2018

All of the personal touches were simply amazing! Everything was FLAWLESS. No bad things at all!


M.E., Family from the U.S., stayed April 2018

We were impressed with the high level of service and “Can do” attitude!


C.B., Family from the U.S., stayed March 2018

We enjoyed very much the pool and the dinner we had in Fiji Restaurant! The staff are gentle and nice! This is the greatest hotel I've ever stayed at!


N.F., Family from Japan, stayed March 2018

The staff here are outstanding! They are soft-spoken, good-natured, and very courteous - all of them says 'please', 'thank you', and 'you're welcome'. We are impressed!


M.G., Family from Australia, stayed March 2018

We love how family-friendly the resort is. We felt safe having our granddaughter enjoy the swimming facilities. Customer Service is excellent! Staff are very courteous and helpful. We enjoyed the atmosphere at "Route 66"! It's a must try!


R.N., Family from US, stayed March 2018

Thank you for a wonderful accommodation, Plantation Bay. 3 years ago, it was only me and my wife but because of the great experience we had, we decided to come back and bring others along. Everything is great, specially your staff and excellent food! Highly recommended vacation destination and looking forward to coming back!


H.M., Family from Manila, stayed February 2018

Amazing resort and fantastic staff! they are all very polite , helpful, and friendly!


Y.S., Family from Singapore, stayed February 2018

We love the overall design, great variety of pools as well as the walking options for family with children. The staff were very friendly, and everyone was always smiling and helpful.


Z.P., Family from Singapore, stayed January 2018

There are a lot of activities to do inside the hotel! We especially enjoyed the Savannah Park, snorkeling, Kalesa ride, and the service of the staff!


D.E., Family from Australia, Stayed January 2018

Stunning place, excellent service, and very polite staff! This hotel has exceeded our expectations!


B.M., Family from Cebu, stayed January 2018

We had such a wonderful stay. This is like our home away from home. We are very thankful to all the staff for being attentive to our needs!


M.G., Family from Europe, stayed January 2018

The coordinators were very professional, they given us full support and hospitality. I am impressed with their dedication to making our event very successful. They went beyond the extra mile to give the best expereince to all the delegates of The World Robot Olympians Friendship 2018.


Felta Multi-Media Inc. World Robot Olympians, stayed September 2018

Hotel organizers were very friendly, efficient, accurate, accommodating, hospitable, and professional. The Delegates of the World Robot Olympian were very pleased with the entire stay at Plantation Bay. They gave us full support and even went the extra mile to make sure that both foreign and local delegates will have the best experience.


Felta World Robot Olympian stayed August to September 2018

Every single one of the Plantation Bay staff deserves all the praises and commendations for a great job, they truly complete the puzzle for our search for a fantastic and unforgettable experience. Thank you for making us recharged to face more challenges in our everyday work. The greatest asset you have is your ability to communicate at a high level. Plantation Bay is perfect!


Incentive Trip for People’s General Insurance Company, July 2018

Plantation Bay was responsive in our every need. The staff possess exemplary service especially in attaining our requests from banquet service to registration, the assisted us from beginning to end.


Concrete Solutions Inc Family Day, stayed last June 2018

We were very happy throughout the entire preparation and planning stage with Plantation Bay. Everything we had hoped for was executed very well. The organizers were very informative and never turned down a phone call when we needed to clarify information with them. All the staff are always happy to serve and we look forward to being here again.


Loreal Wave 20/21 UAT, stayed June 2018

Overall experience was very good! All our concerns and needs were attended to from start to finish. We had a smooth transaction. My team really enjoyed the time spent at your resort! The staff assisted us with smiles and it was very pleasant to witness happy staff. Definitely a great outing for our team! Thumbs up!


Fluor Daniel Inc. PH, June 2018

Outstanding staff, all praises for swift Amazing Race game, check-in and out was swift and we did not encounter any challenges, banquet waiters were very attentive. We certainly had a blast!


Primary Properties, June 2018

The staff were very warm, accommodating, and courteous. Thank you Plantation Bay for the superb service! Till our next adventure.


Jollibee Foods Corporation, May 2018

I enjoyed the most spirit of joy and service from the staff of Plantation Bay. It feels like home and we received the most warmth from staff who treated us life family. Service was such a delight. We loved everything from the interiors of the room to the scenic ambience of the resort.


35th Anniversary Prosel Pharmaceuticals & Dist., Inc., June 2018

Thank you, Plantation Bay! We greatly enjoyed our stay in your hotel! Everything is nice, especially the staff! I would love to visit your hotel again and again and again!


S.M., Mai and Sho Wedding, stayed March 2018

We love the resort's lay-out. Our activity became more enjoyable because of the natural beach that is just a few steps away! Special mention to the Banquet Team that were very helpful during our visit!


E.S., Iholdings Inc., December 2017

I would like to commend the staff, they are all good at entertaining guests. The cart and Kalesa drivers were always all smiles!


N.O.,Banco De Oro, October 2017

We would like to to commend all staff for being so courteous and friendly beyond compare to any resort / hotel our guests had been to before. Kudos to the team!


S.M.,Anscor Swire Ship Management Corporation, stayed September 2017

Everyone in Plantation Bay was kind and accommodating to our needs and special requests. We will definitely consider Plantation Bay again for our future events! Thank you so much!


P.A.T., Cebu Pacific Air, stayed September 2017

All the staff members we met were warm, courteous, and amiable. They were all quick to address our concerns and were very much approachable. I especially appreciate their 'welcome' when we say our thanks. We commend all the staff members that we had the chance to interact with. Thank you all.


J.G., TRUSTe Webservices Technologies, Inc., August 2017

Kim was very helpful throughout the check-in and wedding process. We are happy with the resort's service!


J.C., Tan and Castellano Wedding, August 2017

All the staff members we met were warm, courteous and amiable. They were all quick to address our concerns and were very much approachable. I especially appreciate their “you’re welcomes” when we give them thanks. We, the TRUSTe community, commend all the staff members that we had the chance to interact with. Thank you all.


J.G., TRUSTe Webservices Technologies, Inc., August 2017

Plantation Bay has the best, friendly, and well-trained staff!


P.B., DKT International, stayed July 2017

Thank you for being excellent, Karina and the team! To note, food were very delish especially the Kare-Kare! Keep up the good work!


L.D., Accenture Inc., July 2017

The Plantation Bay team did an outstanding job and we appreciate it very much!


J.M., Academic Forward Thinking, Inc., July 2017

Kim Villacampa helped us a lot, prior and during our stay in the resort. The team was very hands-on and prompt to every inquiry we had, no matter how detailed it was!


R.G., Fujitsu Engineering Technologies Philippines, July 2017

We commend Rachel, Chad, and the team for a smooth and hassle free registration. We would like to give thanks also to our event coordinator - Geli, for giving us the best possible options during tight problems. We would definitely go back to the resort some other time!


M.M.E., Maersk Filipinas Crewing, Inc., July 2017

We didn't have any problems during our stay. our event and everything went smoothly as planned. Thank you Plantation Bay!


M.M., Accenture Inc., June 2017

All was really nice, very successful ceremony, dinner and party. We enjoyed a lot!


S.A., Alburo and Serrano Wedding, stayed June 2017

All the staff in the resort were polite and accommodating! They never fail to say "you're welcome" whenever I greet them with thanks. It was my first time in the resort and it was already a fun experience for us. No doubt, I'd still enjoy the resort the next time I visit.


C.O., Dash Engineering Phils. Inc., June 2017

All the staff were accommodating and warm. Kudos and can't wait to be back!


S.O. Aboitiz-Equity Ventures, Inc., stayed June 2017

All the staffs and the service were very good and they are all friendly and accommodating!


Y.C., Cebu Gems Innovation and Career Development Center, May 2017

Almost all of the drivers of the cart are courteous, helpful, accommodating, and smiling! Our meeting and staycation were good!


E.P., SIMC Multi Purpose Coop., stayed May 2017

Kim and Geli were accommodating and made sure that we can maximize our stay. Thank you guys!


C.P., Duros Development Corp., stayed May 2017

We most enjoyed the quality service here, from the shuttle service to the prompt reminders of their ongoing activities to the housekeeping service. Thank you and kudos to everyone for a job well done!


G.V., AMWSLAI Management Officers’ Teambuilding, stayed March 2017

Everyone had a fantastic and memorable holiday with Plantation Bay and I'm sure we'll return again someday to try out all the bits we didn't have time to try this time around.


C.K., Cormac and Marian Wedding, stayed February 2017

The food gave much satisfaction. The kids enjoyed very much! Karina took care of the group very well!


F.B., EMO Language Studies Corp., January 2017

We love the tranquil environment and ambience. Plantation Bay has the most courteous employees.


M.A., via Facebook, December 2018

Staff were friendly and courteous. Great amenities, delicious food, and great service! Recommended for all occasion.


M.G., via Facebook, November 2018

Great spot. Room and food rates are reasonable and worth every penny. My kids and I loved it, snorkeling with a huge school of fish in the morning, kayaking in the afternoon with a lot of nice swimming amenities in the extensive lagoon.


G.H., via Facebook, October 2018

This place is amazing, people are so welcoming and there is always something to look forward to. Thank you for a wonderful week. We will definitely be back next year.


C.B, via Facebook October 2018

One of the finest resorts in the world. We had our wedding reception there!


P. M., Via Facebook., May 2018

The Best! Accommodating and very friendly staff and a child-haven resort! Won't get tired of coming back here always and forever!


K.C., Via Instagram., May 2018

Plantation Bay, the chillest place for me in Cebu!


J.S., Via Instagram., May 2018

Plantation Bay is a league on its own. To say they have world-class service and facilities would be an understatement!


R.M., Via Instagram., May 2018

Superb resort! Highly recommend Plantation bay to everyone!


J.J., Via Facebook., March 2018

Beautiful resort and amenities. Stayed in one of the spa rooms. Aromatherapy massage was amazing! Food? Amazing!!! Chocolate ice cream is to die for! Pro tip: ask for a side of chocolate sauce!


S.S. via Facebook, September 2017

Such a perfect resort for leisure. Great complimentary activities!


X via Facebook, August 2017

We had an amazing stay at this resort. The place is good for family bonding. The staff are very friendly and accommodating and will provide for all your needs. Thank you very much, Plantation Bay!


R.C. via Facebook, August 2017

Every angle is picture-perfect! There were many things to do and activities to enjoy. What we loved the most was the time we spent with each other while having good food and enjoying the relaxing atmosphere. We ended our trip with wonderful memories. Another unforgettable experience that we will cherish forever! I’m sure this is not going to be our last visit.


Joy via blog, July 2017

I was right in choosing the place to relax with my family. Truly an amazing place to spend a holiday. We had a very nice experience: staff are very accommodating with all smiles whenever you speak to them, room and facilities are very good, the food tastes great, really worth it all. And they really stick to their "No-Tipping Policy.” This is really a place worth recommending!!! Thank you to all the staff for making our short stay a memorable one.


J.A. via Facebook, July 2017

My husband and I spent our honeymoon here. Everything was perfect. The place is spectacular, with really nice views, good food, and very accommodating staff. I really love it here, and I would love to visit this place again.


C.A. via Facebook, June 2017

Overall experience was excellent from the staff to the ambience to the food to our check-in and check-out. Thanks, everyone! Highly recommended!


S.A. via Facebook, June 2017

Customer service is impeccable! From booking a reservation, check-in, amenities, dining, water-sports and up until check-out, the staff we encountered were smiling and helpful and went out of the way to assist us and ensure we have a wonderful experience. Thanks to Danny, Win and Danielle, Jay and the rest of your amazing staff! Thumbs-up!


S.S. via Facebook, May 2017

This is my second stay at Plantation Bay. On my first visit, the staff were incredibly polite and accommodating, and the hospitality they showed was second to none - this is the same treatment I received 6 years later. The best part of this trip was that I was allowed to bring my dog - Plantation Bay had no problem with my fur baby tagging along. Thank you again, Plantation Bay and staff. We can't wait to go back!


J.T. via Facebook, May 2017

The resort's facilities were so nice, and the staff were very accommodating. My kids loved their stay. The place is so relaxing, and everything is well-maintained. The food is also very good. We have no regrets.


A.A. via Facebook, April 2017

My husband and I spent part of our honeymoon here, and we were constantly amazed by our accommodation, the resort’s ambience, and the professional courtesy of their staff. The themed dinner was amazing. We loved the pools and had fun biking. My husband said he would give this resort a 6-star rating if it were possible. Kudos to the management and staff!


M.H. via Facebook, April 2017

The staff at Plantation Bay is second to none. Never have I felt so welcomed or well taken care of by any staff or employee anywhere on earth. I would live here... and I honestly may work very hard for the next few years to be able to afford a lifestyle where I could live here! Thank you, Plantation Bay!


T.C. via Google, January 2017

My husband and I have been coming here since 2007. We've become devotees of the Sto. Nino and during Sinulog, we always stay at Plantation Bay. Why? Because it offers a worry-free vacation, with courteous and friendly staff and many activities. The ambience is so relaxing it promotes the healing of one's self and even improves the relationship between husband and wife. Thank you, Plantation Bay!


P.A. via Facebook, January 2017