Guest Comment Summary
Whole Year 2019
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
1095 66 2 1
Reservations, check- in, check-out
1042 107 9 6
Quality of Room and
Hotel Facilities
955 177 28 4
Quality of Food and
Dining Areas
828 283 39 14
Quality of Service
Throughout the Hotel
1057 94 8 5
Overall Level of
Satisfaction
1035 118 7 4
January - September 2020
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
291 9 3 1
Reservations, check- in, check-out
273 27 1 0
Quality of Room and
Hotel Facilities
262 38 4 1
Quality of Food and
Dining Areas
223 64 10 3
Quality of Service
Throughout the Hotel
283 17 3 0
Overall Level of
Satisfaction
280 22 0 2
 
 
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The room in the resort gave us the experience that we always wanted. This resort is the best place to go whenever you wish to escape the city.


Inguido, J., Couple from Cebu City, stayed September 2020

I most enjoyed the ambience and friendly staff. The food is great as well. We will definitely come back.


Mondejar, D., Family from Cebu, Philippines, stayed September 2020

My team and I had a great stay here! The place in general has always been great. The facilities, rooms, and others are well maintained. What made the difference was the great customer service from the reception to the restaurant and to those manning the different attractions/ activities. Congratulations!


Moonrocks International, stayed September 2020

It’s our first time to stay here in the resort. The best resort ever! I hope everything will be back to normal. God bless Plantation Bay!


Ninofranco, N., Filipino from Cebu City, stayed September 2020

I enjoyed the view from my room. Lovely! Beautiful grounds. Staff are friendly.


Lim, P., Family from Cebu, Philippines, stayed September 2020

I enjoyed the pools, specially the salt water lagoons. Place is big you don’t have to worry about overcrowding. It is very relaxing here.


Manto, Z., Filipino from Cebu, Philippines, stayed September 2020

We spent our family vacation here. Hotel is good. Most staff are friendly.


Cruz, M., Family from Cebu, Philippines, stayed September 2020

We had a nice stay. We will come back. Great place to unwind with family.


Aton, F., Family from Cebu, Philippines, stayed September 2020

Exceptional service! I enjoyed the serenity of the place and Kayaking. Keep safe everyone. Stay healthy.


Bulat-ag, J., Filipino from Cebu City, stayed September 2020

I love the place ever since. I have been here last 2017 and it is nice to be back again. I enjoyed the staff’s hospitality and the cleanliness of the entire resort.


Kamatoy, J., Filipino from Cebu City, stayed September 2020

We love the resort’s peaceful environment. Nice ambience and setting in the room. Beautiful view!


Dividina, R., Couple from Cebu City, stayed September 2020

I enjoyed the ambience, tidiness, and privacy of the resort. You have a great customer service team. Good job by Maddie and Cheska! I miss the buffet option but maybe on my next visit.


Abella, J., Returning Overseas Filipino from SF, California, USA, stayed August 2020

Perfect place to unwind after a very tiring day.. we can relax to the fullest.. quite place and we love the atmosphere.


L. Ramirez, via Facebook, stayed August 2020

I appreciated most the nice and accommodating staff here. They are very friendly. The ambience of the resort is amazing. The lagoons are great. Your rooms are cozy.


Gorduiz, B., Returning Overseas Filipino from Doha, Qatar, stayed August 2020

Your next journey to a paradise! An amazing place to visit; friendly staff. Excellent hotel resort for your vacation. Perfect for relaxation and a good place to unwind.


T. Sandugo, via Facebook, stayed August 2020

I enjoyed my 1-month stay in your resort. The ambience is great! The hospitality and courteousness of the staff is commendable. For me it’s almost perfect!


Punag, L., from Cebu City, stayed July to August 2020

Great place for relaxation; quiet rooms.


C. Jayme, via Facebook, stayed August 2020

Loved it .. Inside out!


Ron Gabs, via Facebook, stayed August 2020

Nice place to be…good service. you can relax and chill.


C. Gaas, via Facebook, stayed August 2020

I miss Plantation Bay. Nice place, clean, and good for relaxing.


M. Ludwig, via Facebook, August 2020

My stay in your hotel was for transit reason but I do appreciate the immediate result relayed by the Front Desk staff that made my 2nd day with positive relief. God is good. Thank you!


Crisanto, S., Returning Overseas Filipino from Los Angeles, USA, stayed July 2020

The most that I appreciated during my transit stay is the customer service of the team. They are all very much ready in handling the quarantine situation. My 2 days in your hotel is very much worth it. Thank you to Dominic and Manong Lito who picked us up from the airport. Thank you to Jay who ensured that I get my food every single meal. To your Front Desk officers who are always ready to take my calls and inquiries with due care.


Burac, S., Returning Overseas Filipino from Vancouver, CND, stayed July 2020

Thank you for the wonderful and unforgettable experience! You have nice people! Your resort has amazing views and great ambience. It is so relaxing and quiet.


Cayabyab, M., Returning Overseas Filipino from Toronto, CND, stayed July 2020

Thank you very much. I enjoyed sleeping in your very neat place. I am very happy of your good service. The ladies in the reception talked politely and gently. God bless Plantation Bay.


Chukwudi, J., Returning Overseas Filipino from Los Angeles, USA, stayed July 2020

We appreciated the pleasant and quiet surroundings. We loved the courteous and friendly staff; warm people! We will come back here with our family once travel is allowed.


Columna, C and M., Returning Overseas Filipino from SF, USA, stayed July 2020

I would like to recognize Jeffrey on his position as driver. His professionalism and behavior was that more of a professional chauffeur. It is nice to be surrounded by such expertise.


Henley, L., from USA, stayed June 2020

Can't comment much because of quarantine restrictions but our experience exceeded our fondest expectation.


Sison, M., Returning Overseas Filipino from Osaka, JPN, stayed June 2020

I commend the staff from Front Desk to the cleaning staff; from Kilimanjaro to the Clinic. Love the daily paper.


Henley, L., from USA, stayed May 2020

I appreciate the strong internet connection in the resort and the availability of daily paper. The staff in the bar and any department are so wonderful! From Mr.B to the landscaping staff. Also the laundry service and their personal shopping. I commend Mr.B’s networking strength.


Henley, L., from USA, stayed March 2020

Staff were very nice and helpful. The resort has lots of activities for everyone specially the kids; very family-oriented resort. The kids enjoyed everything!


Araneta, G., Family from USA, stayed February 2020

Everything was amazing. The staff greetings and smiles are nice. We were happy to find that our room was cleaned properly. We felt really comfortable.


Ogawa, S., Couple from Japan, stayed February 2020

Pleasant, friendly and professional staff who are proud of their work and what they do. The resort has a real plantation feel; very relaxing, well-maintained facilities and very clean including public restrooms. They deliver prompt and courteous service at dining facilities, at front desk, bell service and even at the airport with their representatives. Tales Of Plantation Bay is a great read!


We enjoyed Mogambo Springs spa which surpassed our experience in exclusive spas in NYC and in 5star hotel spas in Vegas. Excellent massage therapists namely Rocel, Joanna, Maita and one other foot reflexology therapist (my husband forgot her name ) and Angel who gave me the best foot pampering and pedicure I’ve ever had.


Limjap J&M, Couple from Manila, stayed February 2020

The ambience is super nice since there is a huge lagoon. It was also nice to swim comfortably in huge pool area. We are able to relax. We enjoyed shopping and facial treatments in the spa. Thank you.


Suwama, R., Family from Japan, stayed February 2020

Thank you to the Japanese staff who helped us. Thank you to those who assisted us. We enjoyed our travel because of you. Staff are very kind. We had very delicious breakfast that we ate at our balcony.


Nonaka, A., Couple from Japan, stayed February 2020

The aesthetics and ambience of the resort is awesome but the service and hospitality of the staff were more than what we expected.


Shin, M.Y., Family from Korea, stayed February 2020

Our first impression of the hotel was simple than I expected. But after a few days, we were amazed that this resort was built up really well. Even though it is fully booked, the hotel does not look crowded. Lagoons are spacious and we were able to enjoy sunset at the beach. There are various activities for children. I enjoyed jogging around the resort. It was a fantastic jogging track for me and nice that I can run without any regulations.


Lee, H.J., Couple from Seoul, S. Korea, stayed January 2020

We love the resort’s peaceful environment. Nice ambience and setting in the room. Beautiful view!


Dividina, R., Couple from Cebu City, stayed September 2020

The room in the resort gave us the experience that we always wanted. This resort is the best place to go whenever you wish to escape the city.


Inguido, J., Couple from Cebu City, stayed September 2020

Rooms are very nice and comfortable. The staff are all professional and friendly. They always attend to our requests.


Padilla, C. and J., Returning Overseas Filipino from SF, USA, stayed July 2020

We appreciated the pleasant and quiet surroundings. We loved the courteous and friendly staff; warm people! We will come back here with our family once travel is allowed.


Columna, C and M., Returning Overseas Filipino from SF, USA, stayed July 2020

Pleasant, friendly and professional staff who are proud of their work and what they do. The resort has a real plantation feel; very relaxing, well-maintained facilities and very clean including public restrooms. They deliver prompt and courteous service at dining facilities, at front desk, bell service and even at the airport with their representatives. Tales Of Plantation Bay is a great read!


We enjoyed Mogambo Springs spa which surpassed our experience in exclusive spas in NYC and in 5star hotel spas in Vegas. Excellent massage therapists namely Rocel, Joanna, Maita and one other foot reflexology therapist (my husband forgot her name ) and Angel who gave me the best foot pampering and pedicure I’ve ever had.


Limjap J&M, Couple from Manila, stayed February 2020

Thank you to the Japanese staff who helped us. Thank you to those who assisted us. We enjoyed our travel because of you. Staff are very kind. We had very delicious breakfast that we ate at our balcony.


Nonaka, A., Couple from Japan, stayed February 2020

Everything was amazing. The staff greetings and smiles are nice. We were happy to find that our room was cleaned properly. We felt really comfortable.


Ogawa, S., Couple from Japan, stayed February 2020

Staff are very kind and impressively nice specially Korean staff. We enjoyed various saltwater lagoons! Swimming pools are desirable since they are spacious. Everything was so joyful. We were here for vacation and to recharge.


Jung, S.H., Couple from Busan, S. Korea, stayed January 2020

Our first impression of the hotel was simple than I expected. But after a few days, we were amazed that this resort was built up really well. Even though it is fully booked, the hotel does not look crowded. Lagoons are spacious and we were able to enjoy sunset at the beach. There are various activities for children. I enjoyed jogging around the resort. It was a fantastic jogging track for me and nice that I can run without any regulations.


Lee, H.J., Couple from Seoul, S. Korea, stayed January 2020

The resort atmosphere is very good; also the restaurants. The service of each staff was very good. We had a very great stay! We enjoyed a lot. Thank you so much. We will come back here again.


Maruyama, H., Couple from Fukuoka, Japan, stayed January 2020

We enjoyed the dance show at Kilimanjaro Kafe. Very nice staff!


Fujiwara, M., Couple from Japan, stayed December 2019

The lagoons and pools are very accessible. We were able to bond in a very relaxing way. It’s a great stay with great staff and great facilities! We also love that there is no discrimination between locals and foreign guests. The staff are very nice specially Jimmy of Fiji restaurant. He is very courteous and kind. All staff seems to have a “Happy Pill” which makes us happy too.


Ira, M., Couple from St. Albans, Victoria, Australia, stayed December 2019

The Filipino breakfast theme was really good. Your service and staff is very accommodating and kind. The lagoons and freshwater swimming pools are marvellous. I will be back next year.


Yamada, Y., Japan, stayed December 2019

We came here for honeymoon. Thank you for the rose, cake and wine even though we cannot drink alcohol. It was our first time in the Philippines and we can say that it was the best trip we had. It was a lot of fun. We will come back again. Thank you for the wonderful memories.


Ogawa, M., Couple from Tokyo, Japan, stayed November 2019

Your facility felt like heaven on earth! We enjoyed the food, their beautiful scenery and friendly staff. This is the dream hotel of my fiance'.


Eckenrode, P., Couple from Maryland, USA, stayed November 2019

We really enjoyed every bit of our stay. We stayed in the Spa immersion Room for our honeymoon. The massage was great at the Mogambo Springs. We also enjoyed at Alien Abduction.


Sacris, A., Couple from Cebu City, stayed October 2019

It is very apparent you have a great training program for the employees. They are always smiling and greeting us every time we meet them. Room cards are great publicity tools! people would put them in their scrapbooks. Our water is automatically replenished everyday. We had a wonderful stay.


Harmon, J., Couple from USA, stayed October 2019

Everything in this resort is nice. We were so happy that you took care of us. We had a relaxing time in your beautiful resort.


Park, M.J., Seoul, S. Korea, stayed September 2019

The place, the views, the ambience....the whole package of the resort is simply great! We plan to come back soonest.


E.R., Cebu, stayed August 2019

Service was fantastic. We love the physics, galaxy, and science fiction themed bar on top of Kilimanjaro Kafe. It was a stand out for us hanging out in Alien Abduction (the bar at the resort). There were 3 ladies at the bar who rendered exceptional service and enthusiasm.


S.S., couple from US, stayed August 2019

There are a lot of things and activities to do as a couple and as a family: There is a complimentary shuttle service to and from the airport which is very convenient for travellers like me, the sale, the salt water swimming lagoon was big enough to fit all the guests to enjoy the facility, good selection of food and wine, and last but not the least, they have the most friendly and courteous staff.


S.R., couple from Australia, stayed July 2019

I had a very swift check-in and check-out . The hotel communicates very well to Japanese guest like me who can’t read and write English. All their restaurants have Japanese-translated menu and they have many signs to tell you where to go. Plantation Bay is our favorite resort in the Philippines.


T.N., couple from Japan, stayed July 2019

We wanted to relax and get away from the busy city and we were very happy we chose Plantation Bay. We had a very restful weekend. Great food and very accommodating staff all around.


G.P., couple from Davao, stayed June 2019

Nice place to be in. Almost 100% of the people working at Plantation Bay were Filipinos. They are all educated, sophisticated, friendly, and accommodating. Hospitality at its finest!


L.N., couple from Vietnam, stayed June 2019

Plantation Bay has given me and my wife an excellent holiday experience, we celebrated our first year anniversary and I am so happy to choose this resort to celebrate our love. Everything was exceptional from food, rooms, service, and the homey feel we get everytime we come here. This is the reason why we keep coming back.


A.T., couple from Manila, stayed May 2019

What an unforgettable experience! Words cannot explain how happy I am to choose Plantation Bay for our honeymoon. Beautiful and eco-friendly resort, my wife and I never felt so comfortable. We bonded over meals and swimming.


E.T., couple from California, stayed May 2019

We found out about the resort through Instagram and I’m happy to say that Plantation Bay exceeded all our expectations.


H.L., couple from Manila, stayed April 2019

We have a hard time talking in English because we are Japanese, but even so, staff were always willing to go out of their way to help us. We are very happy with our short honeymoon in Plantation Bay.


M.Y., couple from Japan, stayed April 2019

We are always happy to travel to places that serve delicious food. We did not have to go out, we stayed at Plantation Bay for 3 nights. All staff were friendly and kind. Plantation Bay is our favorite resort in the Philippines.


A.Y., couple from Japan, stayed March 2019

We came back to Cebu to visit our family, they brought us to Plantation Bay. My husband and I were blown away by your hospitality. Congratulations for job well done, this is the best resort in the Philippines and we cannot wait to bring other friends from Canada.


M.C., couple from Canada, stayed February 2019

Thank you for arranging the surprise cake, I was surprised with how you found out it was my birthday. I had the best vacation, birthday celebration, and honeymoon altogether. I don’t ever want to leave this resort.


C.N., couple from Australia, stayed February 2019

We cannot stop raving about your man-made salt water lagoon. It feels so good to be surrounded with water. We love that the resort is quite and private, it felt like a honeymoon part 2. The staff are always ready to go out of their way to make our stay very comfortable and enjoyable.


I.S., couple from New Zealand, stayed January 2019

Everyone went above and beyond to make our experience enjoyable. I brought my wife and 3 daughters, we live in New York and we loved the relaxing atmosphere in Plantation Bay.


J.C., couple from New York, stayed January 2019

I most enjoyed the ambience and friendly staff. The food is great as well. We will definitely come back.


Mondejar, D., Family from Cebu, Philippines, stayed September 2020

We spent our family vacation here. Hotel is good. Most staff are friendly.


Cruz, M., Family from Cebu, Philippines, stayed September 2020

I enjoyed the view from my room. Lovely! Beautiful grounds. Staff are friendly.


Lim, P., Family from Cebu, Philippines, stayed September 2020

We had a nice stay. We will come back. Great place to unwind with family.


Aton, F., Family from Cebu, Philippines, stayed September 2020

Staff were very nice and helpful. The resort has lots of activities for everyone specially the kids; very family-oriented resort. The kids enjoyed everything!


Araneta, G., Family from USA, stayed February 2020

The ambience is super nice since there is a huge lagoon. It was also nice to swim comfortably in huge pool area. We are able to relax. We enjoyed shopping and facial treatments in the spa. Thank you.


Suwama, R., Family from Japan, stayed February 2020

The aesthetics and ambience of the resort is awesome but the service and hospitality of the staff were more than what we expected.


Shin, M.Y., Family from Korea, stayed February 2020

We really had a great time in this hotel. So I thank you so much for everything. We will come here again. We love the lagoon and the atmosphere. We played in the pool for 3 hours! We enjoyed the spa and water bike.


T.Nakayama, Family from Nagano, JPN, stayed January 2020

We enjoyed the Japanese Ladies Program. I wish PB continues this package. We would like to come back. All staff were very friendly. Foods were delicious. The shower in our room was nice.


T.Tamami, Friends from Tokyo, JPN, stayed January 2020

It is nice that there are Korean staff. The water for washing the feet in front of the room was always filled. Staff were kind. Our room was cleaned very well. The drinking water was replenished every day.


Lim, J.A., Family from S.Korea, stayed January 2020

Very relaxing and beautiful ambience! All the staff are very friendly and accommodating. There are lots of activities that are offered here. Great resort and spa! I am so grateful to Krista. She helped me with rebooking my flight. She is highly recommended for excellent customer service.


B.M.T., Family from the U.S., stayed December 2019

We were very happy and satisfied with our stay. We enjoyed the facilities and activities specially our children who enjoyed swimming in the freshwater swimming pools. The food is great too!


Ju, K.H., Family from S. Korea, stayed December 2019

We are a family of 5 vacationing. Personnel who patiently and professionally checked us in and transferred us to our rooms and bellboys were all nice and friendly. The free use of amenities and the No Tipping policy is so cool which is less stress for us.


Victa, G., Family from the U.S., stayed December 2019

I have been here more than 5 times but it was my first time to stay in a One Bedroom Suite. Thank you for giving me a very nice room and also for the complimentary cake!


Suk, M. , Family from Daegu, S. Korea, stayed November 2019

Excellent customer service. Rooms are upgraded, specially the showers! The place is clean. Bird show is great! We were here for the birthday of our daughter.


Ng, C., Family from Cebu City, stayed October 2019

Your staff is worth tipping but your no tipping policy restricted us from showing our appreciation for an excellent service. Salute to the friendly atmosphere set by the staff. They are courteous and polite.


R.S., Family from L.A, stayed September 2019

We love everything in Plantation Bay! This is one resort that every time we visit we do not want to leave.


J.M.S., Family from Cebu, stayed August 2019

I was very happy to see that my room was very lovely and bright, your staff added flowers and chocolates as my welcome gift. Even though my English is not very good, I was greeted and treated with excellent service. I cannot wait to tell my friends in Japan about Plantation Bay. Thank you for a wonderful experience.


K.S., family from Japan, stayed August 2019

This had been the most memorable stay we have ever had as a family. Who would believe that this is the place where I met my husband and here we are now with our first born. The ambience and food never cease to amaze me. Thank you Plantation Bay for helping us create memories that will last a lifetime.


J.A., family from Cebu, stayed August 2019

Everything was delightful! The spa and restaurants were amazing, music at Alien Abduction was great too. We cannot wait to spend our next family vacation next year.


B.Z., family from US, stayed July 2019

All staff are courteous and helpful. We had a very good time despite the rainy weather. We love the food in Palermo Restaurant and the themed dinner buffet with show.


N.C., family from U.K., stayed July 2019

We had a wonderful 3-night stay in Plantation Bay, even my husband who is extremely hard to please said that we will definitely come back. The room size was just perfect! The beds, the pillows were the best and we had good sleep all throughout our stay. Not to mention, the impeccable service! All staff were friendly and smiling, it really gave a big impact. I have nothing to good things to say about your service, it was exemplary. Truly a 5-star resort.


L.A., family from Canada, stayed June 2019

Plantation Bay is the only place we come back to every time we visit Cebu. We cannot put the exact words to describe the resort but this place is what we call “paradise”.


A.B., family from Manila, stayed June 2019

Best hotel ever! We normally name a few staff who contributed in giving us a wonderful stay but in Plantation Bay, it’s impossible! Every staff member always impresses me. The best hotel with the best service.


E.D.R., family from Australia, stayed May 2019

Amazing sunset, breakfast, music, and ambience. Plantation Bay is the ideal resort for my family. My children loves swimming in your lagoons and we had a great time biking around the resort. Thank you Plantation Bay for this memorable weekend.


M.H., family from Japan, stayed May 2019

What a great way to start summer, we enjoyed our first time snorkelling and this will be part of our journey in discovering Mother Nature. No words can describe how professional all the staff were, we received exceptional service during our short vacation. If anyone wants to have an excellent vacation, Plantation Bay is definitely for you.


Z.R.T., family from Canada, stayed April 2019

It has been a pleasure staying in Plantation Bay! Thank you for your continuing effort to make the experience a good one!


N.B., family from Davao, stayed April 2019

I would like to raise my hat to Plantation Bay for the wonderful, pleasant, and polite staff. We left the restaurants with a smile and we were very comfortable to go around knowing that we will be assisted anywhere.


L.E., family from USA, stayed March 2019

All staff were happy to serve, their smiles are contagious. We enjoyed interacting with them as much as we enjoyed the recreational activities in the resort. We felt the warm welcome and very at home. Thank you Plantation Bay for this amazing experience!


J.D., family from USA, stayed February 2019

We had an amazing stay! Service is wonderful especially during the coral reef encounter, dining is amazing too! Wifi is awesome, there is no password require. Talk about the interior decorations, they are beautiful, it feels like home away from home. And you have the most outstanding and courteous staff. There is nothing that we don’t love about this place!


M.H., family from Cebu, stayed January 2019

The best New Years Eve celebration we have witnessed! I am so happy I decided to bring my family to Cebu.


T.H., family from Japan, stayed January 2019

Whale Shark Adventure took 3 hours but it was very much worth it. The experience of swimming with the whale shark is once in a lifetime. We love that the hotel incorporated this activity with our booking.


Y.N., family from Japan, stayed January 2019

We had a wonderful stay in Plantation Bay. The rooms were fresh and clean, excellent service were shown by all staff all around (from restaurants, housekeeping, receptionists, everyone), the swimming facilities are just divine. We also loved the different restaurant that served different cuisines, one of the restaurant is even open for 24 hours (very convenient). We had access to all saltwater and freshwater lagoons, my children was out under the sun the entire afternoon while I was able to relax with my husband. Thank you giving me and my family an incredible time in Cebu!


J.M.G., family from USA, stayed January 2019

My team and I had a great stay here! The place in general has always been great. The facilities, rooms, and others are well maintained. What made the difference was the great customer service from the reception to the restaurant and to those manning the different attractions/ activities. Congratulations!


Moonrocks International, stayed September 2020

Thank you to all staff at Plantation Bay for making our wedding the best ever and for making our stay and the stay of our guests a memorable one. I’m sad we are leaving the resort and all the friendly staff today. I will certainly go back home to Australia to let all our friends and family know what an amazing time we had at the resort and will highly recommend the resort to anyone who is looking at having a destination wedding.


Mr. & Mrs. B.C., Sydney, AUS, Wedding on January 2020

The food was delicious! Very good accommodation, check-in and check-out was smooth. Our guests enjoyed so much. I love the honesty and resourcefulness of your staff.


E.P., Wedding, late December 2019

Everything was excellent! I highly recommend this place.


Labangon Bliss Elementary School Christmas Outing 2019

Thank you for accommodating us. We love the place so much and so with the food. Thank you to Ms. Olya for being kind to us. She did great! Hoping to spend the next year’s Christmas Party with you all...same place and same staff of Plantation Bay!


Mactan Air Base Elementary School Christmas Outing 2019

All of the services were very good. The staff were very polite and accommodating.


Accenture Intelligent Operations Centers- Cebu Team Building, November 2019

Our coordinator Ms. Sandra rendered superb service. She was there to assist us. Definitely on our next event we will book at Plantation Bay. More power and continue to offer the best customer service and experience to your customers. Our team's experience was beyond our expectations.


Anytime Fitness Team Building, October 2019

Our stay at Plantation Bay had been an enjoyable and memorable experience for everyone. It had met everyone’s expectations. The staff is most helpful, friendly and courteous. They were extremely accommodating, ready to offer their services when needed. Our party at the Alcatraz Ballroom was very successful; food was excellent, set-up was impressive!


Milestone Birthday Celebration, August 2019

We appreciate Plantation Bay for the providing us with exceptional service during our event. Our overall experience was all we ever hoped for. All employees and organizers were very happy with the outcome.


Cargill Oil Miles Philippines Inc. Meeting, July 2019

We had a blast during our Team Building at Plantation Bay. It was a fantastic experience for our Electrical Department. Thank you for taking care of us every step of the way.


Fluor Daniel Inc. Philippines Team Building, June 2019

Our daytour experience at Plantation Bay was fabulous. The resort never felt crowded even if there were many guests that day. Thank you for assigning Savannah Gazebo as our holding area, it was a perfect secluded spot for us. We appreciate the water station, extra chairs that were prepared by your staff. Our venue was within reach to our archery, wall climbing, and shooting range. A big thanks to every department for making our summer outing very memorable.


Authors Solution Summer Outing, June 2019

We would like to give Plantation Bay a 5-star rating for outstanding service. My daughter’s baptismal celebration was a total success thanks to each and every staff that helped us. Communication was very efficient from inquiry up to the event itself. We cannot say enough good things about Plantation Bay except that we will truly treasure the memories we had.


Camille Belle’s Christening Celebration, May 2019

All of your staff are outstanding. We were welcomed with big smiles and they attended to our needs effectively. Lunch arrangement was very delicious, everyone was so full and satisfied. Thank you very much to Plantation Bay for giving us a great time!


Sebastian Hotel Summer Outing, May 2019

We are very pleased with the service starting from the meeting until the event finished. All our visitors went home happy. The venue was impressive and unexpected. Thank you Plantation Bay for giving us a wedding of a lifetime.


S.J.G couple Paris, stayed April 2019

Everyone certainly had such an amazing time and even till today we still cannot get over the fun and excitement we experienced in Plantation Bay. All of the staff were friendly and even if it was just a day trip, the place felt like home.


Exposure Ninja Summer Outing, stayed March

We were so impressed on how responsive your sales team is, from the initial inquiry, up to the time we stayed at your resort. They were fast and always gave a positive response that made me feel confident. I was not wrong, we had a wonderful time at Plantation Bay, thank you.


ITeam Global Incentive Trip, stayed March 2019

We had the best wedding in Plantation Bay! Thanks to all your help. Your staff were very attentive, professional, and accommodating from start to end. Great food and the best atmosphere for all kinds of events!


Wedding, stayed last February 2019

Sales team were absolutely awesome. They were very efficient and helpful, we could not ask for a better coordinator. The meeting venue was great as well but we wish we had more time to enjoy the facilities.


Global Alliance Steering Committee Meeting, stayed January 2019

Perfect place to unwind after a very tiring day.. we can relax to the fullest.. quite place and we love the atmosphere.


L. Ramirez, via Facebook, stayed August 2020

Your next journey to a paradise! An amazing place to visit; friendly staff. Excellent hotel resort for your vacation. Perfect for relaxation and a good place to unwind.


T. Sandugo, via Facebook, stayed August 2020

Great place for relaxation; quiet rooms.


C. Jayme, via Facebook, stayed August 2020

Loved it .. Inside out!


Ron Gabs, via Facebook, stayed August 2020

Nice place to be…good service. you can relax and chill.


C. Gaas, via Facebook, stayed August 2020

I miss Plantation Bay. Nice place, clean, and good for relaxing.


M. Ludwig, via Facebook, August 2020

I really miss this place. It has always been our tradition every summer to check in and to get rid of the busy streets in the city; a relaxing resort indeed.


S. Esgana, via Facebook, July 2020

I miss the breakfast buffet; the best Bacon! I miss the room!


A. Olvar, via Facebook, June 2020

We were just here last February pre-pandemic chaos. Love the luxury it offers!


D. Miliena, via Facebook, stayed February 2020

Lots of activities to do and superb staff.


M.C. Guzon, via Facebook, stayed February 2020

very nice place and lot of enjoyable location to stay and have fun.


B. Saruvo, via Facebook, stayed February 2020

The resort is very family friendly. It is well organized for newly-weds, couples, and groups. Also, the staff is incredibly polite and professional.


K. Welchlin, via Facebook, stayed February 2020

One of the largest resorts I have ever seen with so many family friendly activities.


K.W. Stiers,via Facebook, stayed February 2020

It is a beautiful place, the rooms are comfortable and the staff friendly and welcoming.


J. Conning, via Facebook, stayed January 2020

Best place to relax and unwind. Best customer service. Our family's pick.


Anna B, via Facebook, stayed January 2020

So amazing definitely worth a visit if going to cebu for a holiday.


M. Stevart, via Facebook, stayed January 2020

Best place for kids and a lot of activities for the whole family.


J. Jordan, via Facebook, stayed January 2020

A Tropical Garden Resort, very nice staff, rich food and fun projects. Visitors of all ages can enjoy the fun.


P. Cheung, via Facebook, stayed January 2020

Beautiful scenery, swimming pool resort.


R. Yang, via Facebook, stayed January 2020

I was able to call a wide and exclusive cart in one button, and I was able to swim in a lot of pool such as pool of the pool of the lagoon, and the activity of the kids was also full, and I had a lot of fun every day. And all the staff are smiling and greeted.


Shimura, A., via Facebook, stayed January 2020