Guest Comment Summary
Whole Year 2019
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
1095 66 2 1
Reservations, check- in, check-out
1042 107 9 6
Quality of Room and
Hotel Facilities
955 177 28 4
Quality of Food and
Dining Areas
828 283 39 14
Quality of Service
Throughout the Hotel
1057 94 8 5
Overall Level of
Satisfaction
1035 118 7 4
Whole Year 2020
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
467 21 4 1
Reservations, check- in, check-out
425 56 6 0
Quality of Room and
Hotel Facilities
423 60 9 2
Quality of Food and
Dining Areas
348 115 15 4
Quality of Service
Throughout the Hotel
439 45 6 0
Overall Level of
Satisfaction
427 52 2 2
 
 
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We are very happy here! Dogs are very happy too! We enjoyed everything.


Lim, S., Family from Cebu City, Philippines, stayed December 2020

A gem hidden in Mactan. The resort itself is amazing. It has the best location, great restaurant, beautiful pools and most relaxing environment. The room is beautiful and elegant with a very large bed. Restroom is with a classy bathtub and shower. If you're looking to get away from your hectic and stressful life, this is the place for you.


M.Galito, via Facebook, stayed December 2020

A wholesome touch of courteous and hospitable staffs with a paradise-like ambiance. Getting the most out of everything they offer was truly a bliss that every kid and kids at heart will surely miss❤ Kudos!! Quite exceptional!!


M. Baco, via Facebook, stayed December 2020

We enjoyed the peace and tranquility of the resort. We are busy practitioners of our trade and we are happy to spend time together as a family.


Oñate, J&P., Family from Cebu City, Philippines, stayed December 2020

We've never had a bad experience at Plantation Bay, staff are always courteous and accommodating. They do emphasize not disturbing other guests and there are signs all over the place. And it's a private resort so it's highly understandable that once you check in you're expected to abide by their rules and policies. Ambiance is very relaxing and quiet and calming. We always brought children on each of our visits and they sometimes make quite a bit of noise due to overexcitement, but we've never experienced getting scolded or anything. And recently I've started bringing our dog, place is pet friendly (small and medium dogs.) Still give them 5 stars for the amenities and good service.


N.Erguerro, via Facebook, stayed December 2020

We enjoyed the amenities. The resort has friendly and accommodating staff.


Maglasang, D., Family from Cebu City, Philippines, stayed December 2020

Paradise in Lapu lapu city. A nice place to relax and unwind with the family or friends, especially your very special in life after a long and stressful week of labor.


C.M. Gimena, via Facebook, stayed December 2020

Our family enjoyed the silence and the architectural design of the entire resort.


Arguedo, L., Family from Cebu City, Philippines, stayed December 2020

Thank you for making our anniversary and New Year a very special one. I love it here and we appreciate all staff hospitality and kindness. We had a gorgeous view from our room. The facility is spacious. Staff service is commendable. We enjoyed the fireworks!


Diaz, A and FL., Couple from Cebu City, stayed December 2020

Overall, I enjoyed our room location and the resort’s facilities. This got to be the closest thing we have in Cebu to a “ Maldives Water’s Edge Room” experience. The saltwater lagoons are also unique. Additional recreational activities like Kayaking and biking are great! I also love your bathroom design and cleanliness; among the best I have been in cebu. We enjoyed our stay.


Tee, C., Couple from Cebu City, stayed December 2020

We enjoyed the lagoons. It was such a wonderful feeling. Stress reliever!


Mangaya-ay, M., Couple from Cebu City, stayed November 2020

Plantation Bay Resort & Spa provides a variety of activities for families with kids; a place where you can really relax; there’s no place within the resort that is boring; each space you see is pleasing to the eye. It has been renovated quite massively that it does look more modern.
I would highly recommend the resort to anyone and I am definitely coming back.


M.B.Tacandong, via Facebook, stayed December 2020

The place looks and feels the same; clean as though it just opened. Our family really enjoys staying here.


Tan, M.B., Family from Cebu City, Philippines, stayed December 2020

My husband and I enjoyed getting more than 8 hours of sleep at night during our stay. We love going on trips on weekends. We came to chill and experience “the “ Plantation Bay. I loved the place being so spacious and that there are a lot of stuff we can do like biking around.


Layson, R., Couple from Cebu City, stayed December 2020

Friendly and helpful staffs, romantic and relaxing atmosphere, thoughtful amenities - my experience was just perfect enough. If you’re looking for a great place to stay in Cebu, definitely recommend Plantation Bay Resort and Spa.


L.Ceniza, via Facebook, stayed December 2020

We enjoyed our room, the saltwater lagoon, and the beautiful surrounding.


Manatad, J., Family from Cebu City, Philippines, stayed December 2020

Proximity and large area of the pools allowed us some privacy and distancing while enjoying the facilities.


Villareal, M., Couple from Cebu City, stayed December 2020

I am a 9-year old girl with my family and we come here all the time. I really love this place. I can bike, swim, and play in the sand. We enjoyed our room, the bike, Mango stuff and the way you guys made the saltwater pool. Thank you Jay of Kilimanjaro; very accommodating.


Lim, V., Family from Cebu City, Philippines, stayed December 2020

We enjoyed biking and the beautiful view of the resort.


Tan, L and J., Couple from Cebu City, stayed December 2020

Cleanliness and safety is top notch! The ambience, specially the access to the pools from our room is awesome. The kids loved it and couldn’t wait to go and swim even with their online classes. Thanks also for the birthday cake, décor and balloons.

Shout out to all the staff for an awesome job especially Fidel at the Archery and the lifeguards. Thanks to all the restaurants staff (Chefs included) for the birthday song!


Palmares, M., Family from Cebu City, Philippines, stayed November 2020

We had a great experience during our stay at Plantation Bay with our family (October 2020). Some of us booked for 3 nights and others for 2 nights and we were upgraded to a lagoon side rooms facing Kilimanjaro Kafe upon the request of our brother-in-law, making our stay more worthwhile, relaxing and pretty convenient. We all enjoyed our stay.

Back in 2019, I also went there with my batch mates using their Daytripper Package and it was nice to bond with old friends at a beautiful resort such as Plantation Bay.

In early 2000’s, I also went there with my former colleagues and we had a great experience there as well.

There are a lot of activities you can do at Plantation Bay such as biking, kayaking, paddle boarding, just to name a few, but what I love most about this resort are their lagoons especially the saltwater lagoon that you don’t need the beach to take a dip.

This resort is as beautiful as it was 20 years ago so go check it out and have fun like we did.


R. Velayo, via Facebook, stayed November 2020

We loved it here… the view, the staff, the excellent service. We will be coming back again soon.


Dr. Lee. C. , Couple from Cebu City, stayed November 2020

We enjoyed the resort’s ambience and comfort. Our stay was awesome. Although they have a shortage of staff, they were able to pull off. Great effort!


Garduque, C., Family from Cebu City, Philippines, stayed November 2020

I love Plantation Bay! I am a financial advisor de-stressing. I enjoyed the ambience, the place, the facilities, and the activities inside the resort.


Macasero, J., Filipino from Cebu City, Philippines, stayed November 2020

We enjoyed our room and the outdoor, especially the swimming facilities. Our “go to “ resort in Cebu.


Sibi, R., Couple from Cebu City, stayed November 2020

Great place to unwind. All staff are helpful as well.


J.V.B. Cabradilla, via Facebook, stayed November 2020

The beautiful scenery captured my heart and soul very relaxing environment. The food is great both at the Kilimanjaro and Fiji Restaurants. Will definitely go back again and highly recommend it to friends.


A.V.Villamor, via Facebook, stayed November 2020

It was a memorable experience and the place was a big factor for it. The family enjoyed the service and the ambience of the resort.


Yapha, A., Family from Cebu City, Philippines, stayed November 2020

Good job as always! The staff are awesome. I miss the spa. My wife and I enjoyed our staycations here. We even had our honeymoon here!


Dr. Oñate, J., Couple from Cebu City, stayed November 2020

I had a nice stay. They have very good staff. They have very clean rooms and facilities. I enjoyed the different venues for taking pictures.


Porras, O., Filipino from Cebu City, Philippines, stayed November 2020

We enjoyed the very homey feel. We appreciated the convenience of checking-in in our room. Bell staff are helpful especially Syd. It is very convenient and safe going around. The website was very helpful.


Visitacion, G., Family from Mactan, Philippines, stayed October 2020

The peaceful environment is what we enjoyed most. Also, the resort is pet-friendly. Nice!


Patalinghug, M., Couple from Cebu City, stayed October 2020

There's a lot of activity to do. The room is clean and organize. The staff are friendly. We love our stay in here.


Yan Yan, via Facebook, October 2020

The scenery is quiet and the surrounding is clean; truly nature’s refreshing site. You can feel the cool breeze and fresh air. You can appreciate the artistic design creating proper perspective. Moreover, it is a convenient and safe place to guests. Your maintenance and service crew adhere to company’s “No Tipping Policy”. We salute them for this.


Saguindel, A., Family from Daan Bantayan, Cebu Province, Philippines, stayed October 2020

I’ve been there every time I go on vacation. The staff are very accommodating even if tips are not allowed. Of course, the view & hotel amenities are superb. Hope to visit it again after the pandemic.


L. Page, via Facebook, October 2020

We enjoyed swimming and fishing.


Amil, C., Couple from Cebu City, stayed October 2020

Excellent as always! Of the many times our whole family have been here, this resort and everyone working here has been of good service to us. We have stayed here for more than 10 times but still so nice and relaxing…the view, the ambience, and everything else.


Bandivas, R., Family from Cebu, Philippines, stayed October 2020

Great resorts, Great staff, Yummy food ;must try Pinoy Pies so yum!


L. Toda, via Facebook, October 2020

We enjoyed the pools and the saltwater lagoons. We loved biking specially.


Salaza, I.M., Couple from Cebu City, stayed October 2020

We, as a family, love this resort. We have been here countless times. We love the excellent service and friendly staff.


Lagman, J., Family from Cebu City, stayed October 2020

This is our 5th visit in a span of 1 month. We enjoy every stay here.


Yamamura, D., Family from Lapu-lapu, Philippines, stayed October 2020

The place very relaxing...Social distancing still to the max


J.O. Polonom, via Facebook, October 2020

We stayed here because it feels safe, not crowded. Pools and lagoons are great. We enjoyed the rooms and amenities. The staff are wonderful.


Gelera, R., Family from Cebu City, stayed October 2020

So serene and close to nature. Love this place!


L.C. Venzuela, via Facebook, October 2020

We are a family having staycation. We enjoyed the pools and facilities. We appreciate that we can use the facilities already even before check-in time.


Antipasado, R., Family from Cebu, Philippines, stayed October 2020

The best place to unwind.


A.Batics, via Facebook, October 2020

I had a great time at your resort and all the facilities are good. Thank you so much.


C.B. Gonzaga, via Facebook, October 2020

With all my positive comments, I recommend this place to my friends and their families and to companies for their team building activities. We enjoyed the serenity of the place. Food served in the restaurant is sumptuous. Ambience is very good and surrounding is very clean.


Wahing, B., Family from Cordova, Philippines, stayed October 2020

The room in the resort gave us the experience that we always wanted. This resort is the best place to go whenever you wish to escape the city.


Inguido, J., Couple from Cebu City, stayed September 2020

I most enjoyed the ambience and friendly staff. The food is great as well. We will definitely come back.


Mondejar, D., Family from Cebu, Philippines, stayed September 2020

My team and I had a great stay here! The place in general has always been great. The facilities, rooms, and others are well maintained. What made the difference was the great customer service from the reception to the restaurant and to those manning the different attractions/ activities. Congratulations!


Moonrocks International, stayed September 2020

It’s our first time to stay here in the resort. The best resort ever! I hope everything will be back to normal. God bless Plantation Bay!


Ninofranco, N., Filipino from Cebu City, stayed September 2020

I enjoyed the view from my room. Lovely! Beautiful grounds. Staff are friendly.


Lim, P., Family from Cebu, Philippines, stayed September 2020

I enjoyed the pools, specially the salt water lagoons. Place is big you don’t have to worry about overcrowding. It is very relaxing here.


Manto, Z., Filipino from Cebu, Philippines, stayed September 2020

We spent our family vacation here. Hotel is good. Most staff are friendly.


Cruz, M., Family from Cebu, Philippines, stayed September 2020

We had a nice stay. We will come back. Great place to unwind with family.


Aton, F., Family from Cebu, Philippines, stayed September 2020

Exceptional service! I enjoyed the serenity of the place and Kayaking. Keep safe everyone. Stay healthy.


Bulat-ag, J., Filipino from Cebu City, stayed September 2020

I love the place ever since. I have been here last 2017 and it is nice to be back again. I enjoyed the staff’s hospitality and the cleanliness of the entire resort.


Kamatoy, J., Filipino from Cebu City, stayed September 2020

We love the resort’s peaceful environment. Nice ambience and setting in the room. Beautiful view!


Dividina, R., Couple from Cebu City, stayed September 2020

I enjoyed the ambience, tidiness, and privacy of the resort. You have a great customer service team. Good job by Maddie and Cheska! I miss the buffet option but maybe on my next visit.


Abella, J., Returning Overseas Filipino from SF, California, USA, stayed August 2020

Perfect place to unwind after a very tiring day.. we can relax to the fullest.. quite place and we love the atmosphere.


L. Ramirez, via Facebook, stayed August 2020

I appreciated most the nice and accommodating staff here. They are very friendly. The ambience of the resort is amazing. The lagoons are great. Your rooms are cozy.


Gorduiz, B., Returning Overseas Filipino from Doha, Qatar, stayed August 2020

Your next journey to a paradise! An amazing place to visit; friendly staff. Excellent hotel resort for your vacation. Perfect for relaxation and a good place to unwind.


T. Sandugo, via Facebook, stayed August 2020

I enjoyed my 1-month stay in your resort. The ambience is great! The hospitality and courteousness of the staff is commendable. For me it’s almost perfect!


Punag, L., from Cebu City, stayed July to August 2020

Great place for relaxation; quiet rooms.


C. Jayme, via Facebook, stayed August 2020

Loved it .. Inside out!


Ron Gabs, via Facebook, stayed August 2020

Nice place to be…good service. you can relax and chill.


C. Gaas, via Facebook, stayed August 2020

I miss Plantation Bay. Nice place, clean, and good for relaxing.


M. Ludwig, via Facebook, August 2020

My stay in your hotel was for transit reason but I do appreciate the immediate result relayed by the Front Desk staff that made my 2nd day with positive relief. God is good. Thank you!


Crisanto, S., Returning Overseas Filipino from Los Angeles, USA, stayed July 2020

The most that I appreciated during my transit stay is the customer service of the team. They are all very much ready in handling the quarantine situation. My 2 days in your hotel is very much worth it. Thank you to Dominic and Manong Lito who picked us up from the airport. Thank you to Jay who ensured that I get my food every single meal. To your Front Desk officers who are always ready to take my calls and inquiries with due care.


Burac, S., Returning Overseas Filipino from Vancouver, CND, stayed July 2020

Thank you for the wonderful and unforgettable experience! You have nice people! Your resort has amazing views and great ambience. It is so relaxing and quiet.


Cayabyab, M., Returning Overseas Filipino from Toronto, CND, stayed July 2020

Thank you very much. I enjoyed sleeping in your very neat place. I am very happy of your good service. The ladies in the reception talked politely and gently. God bless Plantation Bay.


Chukwudi, J., Returning Overseas Filipino from Los Angeles, USA, stayed July 2020

We appreciated the pleasant and quiet surroundings. We loved the courteous and friendly staff; warm people! We will come back here with our family once travel is allowed.


Columna, C and M., Returning Overseas Filipino from SF, USA, stayed July 2020

I would like to recognize Jeffrey on his position as driver. His professionalism and behavior was that more of a professional chauffeur. It is nice to be surrounded by such expertise.


Henley, L., from USA, stayed June 2020

Can't comment much because of quarantine restrictions but our experience exceeded our fondest expectation.


Sison, M., Returning Overseas Filipino from Osaka, JPN, stayed June 2020

I commend the staff from Front Desk to the cleaning staff; from Kilimanjaro to the Clinic. Love the daily paper.


Henley, L., from USA, stayed May 2020

I appreciate the strong internet connection in the resort and the availability of daily paper. The staff in the bar and any department are so wonderful! From Mr.B to the landscaping staff. Also the laundry service and their personal shopping. I commend Mr.B’s networking strength.


Henley, L., from USA, stayed March 2020

Thank you for making our anniversary and New Year a very special one. I love it here and we appreciate all staff hospitality and kindness. We had a gorgeous view from our room. The facility is spacious. Staff service is commendable. We enjoyed the fireworks!


Diaz, A and FL., Couple from Cebu City, stayed December 2020

Overall, I enjoyed our room location and the resort’s facilities. This got to be the closest thing we have in Cebu to a “ Maldives Water’s Edge Room” experience. The saltwater lagoons are also unique. Additional recreational activities like Kayaking and biking are great! I also love your bathroom design and cleanliness; among the best I have been in cebu. We enjoyed our stay.


Tee, C., Couple from Cebu City, stayed December 2020

Proximity and large area of the pools allowed us some privacy and distancing while enjoying the facilities.


Villareal, M., Couple from Cebu City, stayed December 2020

We enjoyed the lagoons. It was such a wonderful feeling. Stress reliever!


Mangaya-ay, M., Couple from Cebu City, stayed November 2020

My husband and I enjoyed getting more than 8 hours of sleep at night during our stay. We love going on trips on weekends. We came to chill and experience “the “ Plantation Bay. I loved the place being so spacious and that there are a lot of stuff we can do like biking around.


Layson, R., Couple from Cebu City, stayed December 2020

We enjoyed biking and the beautiful view of the resort.


Tan, L and J., Couple from Cebu City, stayed December 2020

We enjoyed our room and the outdoor, especially the swimming facilities. Our “go to “ resort in Cebu.


Sibi, R., Couple from Cebu City, stayed November 2020

Away from home, we feel safe here to appreciate nature.


Lee, R., Couple from Cebu City, stayed November 2020

Fiji and Kilimanjaro food were delicious. New menu addition like Ceviche in Fiji is very good!


Torralba, A., Couple from Cebu City, stayed November 2020

Good job as always! The staff are awesome. I miss the spa. My wife and I enjoyed our staycations here. We even had our honeymoon here!


Dr. Oñate, J., Couple from Cebu City, stayed November 2020

We loved it here… the view, the staff, the excellent service. We will be coming back again soon.


Dr. Lee. C. , Couple from Cebu City, stayed November 2020

The most enjoyed part of our vacation is the view. The room and hotel facilities and the service is great.


Ong, A. , Couple from Cebu City, stayed November 2020

The peaceful environment is what we enjoyed most. Also, the resort is pet-friendly. Nice!


Patalinghug, M., Couple from Cebu City, stayed October 2020

We enjoyed swimming and fishing.


Amil, C., Couple from Cebu City, stayed October 2020

We enjoyed the pools and the saltwater lagoons. We loved biking specially.


Salaza, I.M., Couple from Cebu City, stayed October 2020

We love the resort’s peaceful environment. Nice ambience and setting in the room. Beautiful view!


Dividina, R., Couple from Cebu City, stayed September 2020

The room in the resort gave us the experience that we always wanted. This resort is the best place to go whenever you wish to escape the city.


Inguido, J., Couple from Cebu City, stayed September 2020

Rooms are very nice and comfortable. The staff are all professional and friendly. They always attend to our requests.


Padilla, C. and J., Returning Overseas Filipino from SF, USA, stayed July 2020

We appreciated the pleasant and quiet surroundings. We loved the courteous and friendly staff; warm people! We will come back here with our family once travel is allowed.


Columna, C and M., Returning Overseas Filipino from SF, USA, stayed July 2020

Pleasant, friendly and professional staff who are proud of their work and what they do. The resort has a real plantation feel; very relaxing, well-maintained facilities and very clean including public restrooms. They deliver prompt and courteous service at dining facilities, at front desk, bell service and even at the airport with their representatives. Tales Of Plantation Bay is a great read!


We enjoyed Mogambo Springs spa which surpassed our experience in exclusive spas in NYC and in 5star hotel spas in Vegas. Excellent massage therapists namely Rocel, Joanna, Maita and one other foot reflexology therapist (my husband forgot her name ) and Angel who gave me the best foot pampering and pedicure I’ve ever had.


Limjap J&M, Couple from Manila, stayed February 2020

Thank you to the Japanese staff who helped us. Thank you to those who assisted us. We enjoyed our travel because of you. Staff are very kind. We had very delicious breakfast that we ate at our balcony.


Nonaka, A., Couple from Japan, stayed February 2020

Everything was amazing. The staff greetings and smiles are nice. We were happy to find that our room was cleaned properly. We felt really comfortable.


Ogawa, S., Couple from Japan, stayed February 2020

Staff are very kind and impressively nice specially Korean staff. We enjoyed various saltwater lagoons! Swimming pools are desirable since they are spacious. Everything was so joyful. We were here for vacation and to recharge.


Jung, S.H., Couple from Busan, S. Korea, stayed January 2020

Our first impression of the hotel was simple than I expected. But after a few days, we were amazed that this resort was built up really well. Even though it is fully booked, the hotel does not look crowded. Lagoons are spacious and we were able to enjoy sunset at the beach. There are various activities for children. I enjoyed jogging around the resort. It was a fantastic jogging track for me and nice that I can run without any regulations.


Lee, H.J., Couple from Seoul, S. Korea, stayed January 2020

The resort atmosphere is very good; also the restaurants. The service of each staff was very good. We had a very great stay! We enjoyed a lot. Thank you so much. We will come back here again.


Maruyama, H., Couple from Fukuoka, Japan, stayed January 2020

We enjoyed the dance show at Kilimanjaro Kafe. Very nice staff!


Fujiwara, M., Couple from Japan, stayed December 2019

The lagoons and pools are very accessible. We were able to bond in a very relaxing way. It’s a great stay with great staff and great facilities! We also love that there is no discrimination between locals and foreign guests. The staff are very nice specially Jimmy of Fiji restaurant. He is very courteous and kind. All staff seems to have a “Happy Pill” which makes us happy too.


Ira, M., Couple from St. Albans, Victoria, Australia, stayed December 2019

The Filipino breakfast theme was really good. Your service and staff is very accommodating and kind. The lagoons and freshwater swimming pools are marvellous. I will be back next year.


Yamada, Y., Japan, stayed December 2019

We are very happy here! Dogs are very happy too! We enjoyed everything.


Lim, S., Family from Cebu City, Philippines, stayed December 2020

We enjoyed the peace and tranquility of the resort. We are busy practitioners of our trade and we are happy to spend time together as a family.


Oñate, J&P., Family from Cebu City, Philippines, stayed December 2020

We enjoyed the amenities. The resort has friendly and accommodating staff.


Maglasang, D., Family from Cebu City, Philippines, stayed December 2020

Our family enjoyed the silence and the architectural design of the entire resort.


Arguedo, L., Family from Cebu City, Philippines, stayed December 2020

The place looks and feels the same; clean as though it just opened. Our family really enjoys staying here.


Tan, M.B., Family from Cebu City, Philippines, stayed December 2020

We enjoyed our room, the saltwater lagoon, and the beautiful surrounding.


Manatad, J., Family from Cebu City, Philippines, stayed December 2020

I am a 9-year old girl with my family and we come here all the time. I really love this place. I can bike, swim, and play in the sand. We enjoyed our room, the bike, Mango stuff and the way you guys made the saltwater pool. Thank you Jay of Kilimanjaro; very accommodating.


Lim, V., Family from Cebu City, Philippines, stayed December 2020

Cleanliness and safety is top notch! The ambience, specially the access to the pools from our room is awesome. The kids loved it and couldn’t wait to go and swim even with their online classes. Thanks also for the birthday cake, décor and balloons.

Shout out to all the staff for an awesome job especially Fidel at the Archery and the lifeguards. Thanks to all the restaurants staff (Chefs included) for the birthday song!


Palmares, M., Family from Cebu City, Philippines, stayed November 2020

Superb experience! We enjoyed the lagoons, the pools, and everything inside the resort.


Barrit, J., Family from Cebu City, Philippines, stayed November 2020

We enjoyed the resort’s ambience and comfort. Our stay was awesome. Although they have a shortage of staff, they were able to pull off. Great effort!


Garduque, C., Family from Cebu City, Philippines, stayed November 2020

What made our stay enjoyable were the different things we could do like diving to the 12 feet deep water as well as biking and well, the service.


Gellez, A., Family from Cebu City, Philippines, stayed November 2020

It was a memorable experience and the place was a big factor for it. The family enjoyed the service and the ambience of the resort.


Yapha, A., Family from Cebu City, Philippines, stayed November 2020

Thank you so much for making us happy. Our family enjoyed the ambience, facilities, and service.


Nodalo, J., Family from Consolacion, Cebu, Philippines, stayed November 2020

What made our stay enjoyable was the peaceful environment where we can relax. There are a lot of activities to do too.


Guiñarez, E., Family from Cebu City, Philippines, stayed November 2020

We enjoyed the very homey feel. We appreciated the convenience of checking-in in our room. Bell staff are helpful especially Syd. It is very convenient and safe going around. The website was very helpful.


Visitacion, G., Family from Mactan, Philippines, stayed October 2020

The scenery is quiet and the surrounding is clean; truly nature’s refreshing site. You can feel the cool breeze and fresh air. You can appreciate the artistic design creating proper perspective. Moreover, it is a convenient and safe place to guests. Your maintenance and service crew adhere to company’s “No Tipping Policy”. We salute them for this.


Saguindel, A., Family from Daan Bantayan, Cebu Province, Philippines, stayed October 2020

Excellent as always! Of the many times our whole family have been here, this resort and everyone working here has been of good service to us. We have stayed here for more than 10 times but still so nice and relaxing…the view, the ambience, and everything else.


Bandivas, R., Family from Cebu, Philippines, stayed October 2020

We, as a family, love this resort. We have been here countless times. We love the excellent service and friendly staff.


Lagman, J., Family from Cebu City, stayed October 2020

This is our 5th visit in a span of 1 month. We enjoy every stay here.


Yamamura, D., Family from Lapu-lapu, Philippines, stayed October 2020

We stayed here because it feels safe, not crowded. Pools and lagoons are great. We enjoyed the rooms and amenities. The staff are wonderful.


Gelera, R., Family from Cebu City, stayed October 2020

We are a family having staycation. We enjoyed the pools and facilities. We appreciate that we can use the facilities already even before check-in time.


Antipasado, R., Family from Cebu, Philippines, stayed October 2020

With all my positive comments, I recommend this place to my friends and their families and to companies for their team building activities. We enjoyed the serenity of the place. Food served in the restaurant is sumptuous. Ambience is very good and surrounding is very clean.


Wahing, B., Family from Cordova, Philippines, stayed October 2020

I most enjoyed the ambience and friendly staff. The food is great as well. We will definitely come back.


Mondejar, D., Family from Cebu, Philippines, stayed September 2020

We spent our family vacation here. Hotel is good. Most staff are friendly.


Cruz, M., Family from Cebu, Philippines, stayed September 2020

I enjoyed the view from my room. Lovely! Beautiful grounds. Staff are friendly.


Lim, P., Family from Cebu, Philippines, stayed September 2020

We had a nice stay. We will come back. Great place to unwind with family.


Aton, F., Family from Cebu, Philippines, stayed September 2020

Staff were very nice and helpful. The resort has lots of activities for everyone specially the kids; very family-oriented resort. The kids enjoyed everything!


Araneta, G., Family from USA, stayed February 2020

The ambience is super nice since there is a huge lagoon. It was also nice to swim comfortably in huge pool area. We are able to relax. We enjoyed shopping and facial treatments in the spa. Thank you.


Suwama, R., Family from Japan, stayed February 2020

The aesthetics and ambience of the resort is awesome but the service and hospitality of the staff were more than what we expected.


Shin, M.Y., Family from Korea, stayed February 2020

We really had a great time in this hotel. So I thank you so much for everything. We will come here again. We love the lagoon and the atmosphere. We played in the pool for 3 hours! We enjoyed the spa and water bike.


T.Nakayama, Family from Nagano, JPN, stayed January 2020

We enjoyed the Japanese Ladies Program. I wish PB continues this package. We would like to come back. All staff were very friendly. Foods were delicious. The shower in our room was nice.


T.Tamami, Friends from Tokyo, JPN, stayed January 2020

It is nice that there are Korean staff. The water for washing the feet in front of the room was always filled. Staff were kind. Our room was cleaned very well. The drinking water was replenished every day.


Lim, J.A., Family from S.Korea, stayed January 2020

Very relaxing and beautiful ambience! All the staff are very friendly and accommodating. There are lots of activities that are offered here. Great resort and spa! I am so grateful to Krista. She helped me with rebooking my flight. She is highly recommended for excellent customer service.


B.M.T., Family from the U.S., stayed December 2019

We were very happy and satisfied with our stay. We enjoyed the facilities and activities specially our children who enjoyed swimming in the freshwater swimming pools. The food is great too!


Ju, K.H., Family from S. Korea, stayed December 2019

We are a family of 5 vacationing. Personnel who patiently and professionally checked us in and transferred us to our rooms and bellboys were all nice and friendly. The free use of amenities and the No Tipping policy is so cool which is less stress for us.


Victa, G., Family from the U.S., stayed December 2019

I have been here more than 5 times but it was my first time to stay in a One Bedroom Suite. Thank you for giving me a very nice room and also for the complimentary cake!


Suk, M. , Family from Daegu, S. Korea, stayed November 2019

My team and I had a great stay here! The place in general has always been great. The facilities, rooms, and others are well maintained. What made the difference was the great customer service from the reception to the restaurant and to those manning the different attractions/ activities. Congratulations!


Moonrocks International, stayed September 2020

Thank you to all staff at Plantation Bay for making our wedding the best ever and for making our stay and the stay of our guests a memorable one. I’m sad we are leaving the resort and all the friendly staff today. I will certainly go back home to Australia to let all our friends and family know what an amazing time we had at the resort and will highly recommend the resort to anyone who is looking at having a destination wedding.


Mr. & Mrs. B.C., Sydney, AUS, Wedding on January 2020

The food was delicious! Very good accommodation, check-in and check-out was smooth. Our guests enjoyed so much. I love the honesty and resourcefulness of your staff.


E.P., Wedding, late December 2019

Everything was excellent! I highly recommend this place.


Labangon Bliss Elementary School Christmas Outing 2019

Thank you for accommodating us. We love the place so much and so with the food. Thank you to Ms. Olya for being kind to us. She did great! Hoping to spend the next year’s Christmas Party with you all...same place and same staff of Plantation Bay!


Mactan Air Base Elementary School Christmas Outing 2019

All of the services were very good. The staff were very polite and accommodating.


Accenture Intelligent Operations Centers- Cebu Team Building, November 2019

Our coordinator Ms. Sandra rendered superb service. She was there to assist us. Definitely on our next event we will book at Plantation Bay. More power and continue to offer the best customer service and experience to your customers. Our team's experience was beyond our expectations.


Anytime Fitness Team Building, October 2019

Our stay at Plantation Bay had been an enjoyable and memorable experience for everyone. It had met everyone’s expectations. The staff is most helpful, friendly and courteous. They were extremely accommodating, ready to offer their services when needed. Our party at the Alcatraz Ballroom was very successful; food was excellent, set-up was impressive!


Milestone Birthday Celebration, August 2019

We appreciate Plantation Bay for the providing us with exceptional service during our event. Our overall experience was all we ever hoped for. All employees and organizers were very happy with the outcome.


Cargill Oil Miles Philippines Inc. Meeting, July 2019

We had a blast during our Team Building at Plantation Bay. It was a fantastic experience for our Electrical Department. Thank you for taking care of us every step of the way.


Fluor Daniel Inc. Philippines Team Building, June 2019

Our daytour experience at Plantation Bay was fabulous. The resort never felt crowded even if there were many guests that day. Thank you for assigning Savannah Gazebo as our holding area, it was a perfect secluded spot for us. We appreciate the water station, extra chairs that were prepared by your staff. Our venue was within reach to our archery, wall climbing, and shooting range. A big thanks to every department for making our summer outing very memorable.


Authors Solution Summer Outing, June 2019

We would like to give Plantation Bay a 5-star rating for outstanding service. My daughter’s baptismal celebration was a total success thanks to each and every staff that helped us. Communication was very efficient from inquiry up to the event itself. We cannot say enough good things about Plantation Bay except that we will truly treasure the memories we had.


Camille Belle’s Christening Celebration, May 2019

All of your staff are outstanding. We were welcomed with big smiles and they attended to our needs effectively. Lunch arrangement was very delicious, everyone was so full and satisfied. Thank you very much to Plantation Bay for giving us a great time!


Sebastian Hotel Summer Outing, May 2019

We are very pleased with the service starting from the meeting until the event finished. All our visitors went home happy. The venue was impressive and unexpected. Thank you Plantation Bay for giving us a wedding of a lifetime.


S.J.G couple Paris, stayed April 2019

Everyone certainly had such an amazing time and even till today we still cannot get over the fun and excitement we experienced in Plantation Bay. All of the staff were friendly and even if it was just a day trip, the place felt like home.


Exposure Ninja Summer Outing, stayed March

We were so impressed on how responsive your sales team is, from the initial inquiry, up to the time we stayed at your resort. They were fast and always gave a positive response that made me feel confident. I was not wrong, we had a wonderful time at Plantation Bay, thank you.


ITeam Global Incentive Trip, stayed March 2019

We had the best wedding in Plantation Bay! Thanks to all your help. Your staff were very attentive, professional, and accommodating from start to end. Great food and the best atmosphere for all kinds of events!


Wedding, stayed last February 2019

Sales team were absolutely awesome. They were very efficient and helpful, we could not ask for a better coordinator. The meeting venue was great as well but we wish we had more time to enjoy the facilities.


Global Alliance Steering Committee Meeting, stayed January 2019

A gem hidden in Mactan. The resort itself is amazing. It has the best location, great restaurant, beautiful pools and most relaxing environment. The room is beautiful and elegant with a very large bed. Restroom is with a classy bathtub and shower. If you're looking to get away from your hectic and stressful life, this is the place for you.


M.Galito, via Facebook, stayed December 2020

A wholesome touch of courteous and hospitable staffs with a paradise-like ambiance. Getting the most out of everything they offer was truly a bliss that every kid and kids at heart will surely miss❤ Kudos!! Quite exceptional!!


M. Baco, via Facebook, stayed December 2020

We've never had a bad experience at Plantation Bay, staff are always courteous and accommodating. They do emphasize not disturbing other guests and there are signs all over the place. And it's a private resort so it's highly understandable that once you check in you're expected to abide by their rules and policies. Ambiance is very relaxing and quiet and calming. We always brought children on each of our visits and they sometimes make quite a bit of noise due to overexcitement, but we've never experienced getting scolded or anything. And recently I've started bringing our dog, place is pet friendly (small and medium dogs.) Still give them 5 stars for the amenities and good service.


N.Erguerro, via Facebook, stayed December 2020

Paradise in Lapu lapu city. A nice place to relax and unwind with the family or friends, especially your very special in life after a long and stressful week of labor.


C.M. Gimena, via Facebook, stayed December 2020

Plantation Bay Resort & Spa provides a variety of activities for families with kids; a place where you can really relax; there’s no place within the resort that is boring; each space you see is pleasing to the eye. It has been renovated quite massively that it does look more modern.
I would highly recommend the resort to anyone and I am definitely coming back.


M.B.Tacandong, via Facebook, stayed December 2020

Friendly and helpful staffs, romantic and relaxing atmosphere, thoughtful amenities - my experience was just perfect enough. If you’re looking for a great place to stay in Cebu, definitely recommend Plantation Bay Resort and Spa.


L.Ceniza, via Facebook, stayed December 2020

We had a great experience during our stay at Plantation Bay with our family (October 2020). Some of us booked for 3 nights and others for 2 nights and we were upgraded to a lagoon side rooms facing Kilimanjaro Kafe upon the request of our brother-in-law, making our stay more worthwhile, relaxing and pretty convenient. We all enjoyed our stay.

Back in 2019, I also went there with my batch mates using their Daytripper Package and it was nice to bond with old friends at a beautiful resort such as Plantation Bay.

In early 2000’s, I also went there with my former colleagues and we had a great experience there as well.

There are a lot of activities you can do at Plantation Bay such as biking, kayaking, paddle boarding, just to name a few, but what I love most about this resort are their lagoons especially the saltwater lagoon that you don’t need the beach to take a dip.

This resort is as beautiful as it was 20 years ago so go check it out and have fun like we did.


R. Velayo, via Facebook, stayed November 2020

Great place to unwind. All staff are helpful as well.


J.V.B. Cabradilla, via Facebook, stayed November 2020

Very nice resort and staff are accommodating !


G. Sopsop, via Facebook, stayed November 2020

Lovely resort. An experience worth keeping.


Good Drive, via Facebook, stayed November 2020

The beautiful scenery captured my heart and soul very relaxing environment. The food is great both at the Kilimanjaro and Fiji Restaurants. Will definitely go back again and highly recommend it to friends.


A.V.Villamor, via Facebook, stayed November 2020

Staff were very friendly. Super relaxing place. They have the best affordable food. The resort surrounding is clean.


J. Soyuc, via Facebook, stayed November 2020

It’s a great place to chill and to relax.


J.G.M. Garcia, via Facebook, stayed November 2020

There's a lot of activity to do. The room is clean and organize. The staff are friendly. We love our stay in here.


Yan Yan, via Facebook, October 2020

The place very relaxing...Social distancing still to the max


J.O. Polonom, via Facebook, October 2020

So serene and close to nature. Love this place!


L.C. Venzuela, via Facebook, October 2020

The best place to unwind.


A.Batics, via Facebook, October 2020

I had a great time at your resort and all the facilities are good. Thank you so much.


C.B. Gonzaga, via Facebook, October 2020

I’ve been there every time I go on vacation. The staff are very accommodating even if tips are not allowed. Of course, the view & hotel amenities are superb. Hope to visit it again after the pandemic.


L. Page, via Facebook, October 2020

Great resorts, Great staff, Yummy food ;must try Pinoy Pies so yum!


L. Toda, via Facebook, October 2020

Perfect place to unwind after a very tiring day.. we can relax to the fullest.. quite place and we love the atmosphere.


L. Ramirez, via Facebook, stayed August 2020

Your next journey to a paradise! An amazing place to visit; friendly staff. Excellent hotel resort for your vacation. Perfect for relaxation and a good place to unwind.


T. Sandugo, via Facebook, stayed August 2020

Great place for relaxation; quiet rooms.


C. Jayme, via Facebook, stayed August 2020

Loved it .. Inside out!


Ron Gabs, via Facebook, stayed August 2020

Nice place to be…good service. you can relax and chill.


C. Gaas, via Facebook, stayed August 2020

I miss Plantation Bay. Nice place, clean, and good for relaxing.


M. Ludwig, via Facebook, August 2020

I really miss this place. It has always been our tradition every summer to check in and to get rid of the busy streets in the city; a relaxing resort indeed.


S. Esgana, via Facebook, July 2020

I miss the breakfast buffet; the best Bacon! I miss the room!


A. Olvar, via Facebook, June 2020

We were just here last February pre-pandemic chaos. Love the luxury it offers!


D. Miliena, via Facebook, stayed February 2020

Lots of activities to do and superb staff.


M.C. Guzon, via Facebook, stayed February 2020

very nice place and lot of enjoyable location to stay and have fun.


B. Saruvo, via Facebook, stayed February 2020

The resort is very family friendly. It is well organized for newly-weds, couples, and groups. Also, the staff is incredibly polite and professional.


K. Welchlin, via Facebook, stayed February 2020

One of the largest resorts I have ever seen with so many family friendly activities.


K.W. Stiers,via Facebook, stayed February 2020

It is a beautiful place, the rooms are comfortable and the staff friendly and welcoming.


J. Conning, via Facebook, stayed January 2020

Best place to relax and unwind. Best customer service. Our family's pick.


Anna B, via Facebook, stayed January 2020

So amazing definitely worth a visit if going to cebu for a holiday.


M. Stevart, via Facebook, stayed January 2020

Best place for kids and a lot of activities for the whole family.


J. Jordan, via Facebook, stayed January 2020

A Tropical Garden Resort, very nice staff, rich food and fun projects. Visitors of all ages can enjoy the fun.


P. Cheung, via Facebook, stayed January 2020

Beautiful scenery, swimming pool resort.


R. Yang, via Facebook, stayed January 2020

I was able to call a wide and exclusive cart in one button, and I was able to swim in a lot of pool such as pool of the pool of the lagoon, and the activity of the kids was also full, and I had a lot of fun every day. And all the staff are smiling and greeted.


Shimura, A., via Facebook, stayed January 2020