Guest Comment Summary
Whole Year 2024
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
986 71 4 5
Reservations, check- in, check-out
919 111 10 9
Quality of Room and
Hotel Facilities
851 169 27 14
Quality of Food and
Dining Areas
742 224 47 18
Quality of Service
Throughout the Hotel
925 109 14 6
Overall Level of
Satisfaction
895 133 11 8
January 2025
Please Rate Very Good Acceptable Deficient Pretty Bad
Ambience, Look, and "Feel" of the Hotel
90 4 0 0
Check-In, Check-Out, Bellservice Experience
79 11 1 0
Quality of Room and
Amenities
80 11 1 1
Quality of Leisure
Facilities
77 11 1 0
Quality of Food
65 21 4 0
Quality of Service
at the Restaurants
73 12 2 0
Overall Level of
Satisfaction
81 8 2 0
 
 
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Staff are very nice, motivated, dedicated, friendly, and helpful; would like to come back.


Go-ong, R., from The Philippines, stayed January 2025

The people who work in the hotel are all very friendly. I will be back here and will recommend it to my Korean friends. I came here years ago and I chose this place for this trip because of good memories. I stayed here before and my family had a good time.


Choi, J.H., family from Korea, stayed January 2025

Service staff were very kind. We enjoyed this trip to the Philippines! We really appreciate it from the bottom of our hearts!


Tanaka, K., couple from Japan, stayed January 2025

Beautiful resort with a lot of things to do and places to eat.


Gronke, R., couple from the USA, stayed January 2025

I am writing this review because I am so grateful for the support I received. I would like to commend Pearl and other Palermo staff. They have provided all the services our family wanted and have been very friendly and helpful. I would like to thank them for their kind words and courteous service. I like that there were many places with beautiful scenery, and there are accommodations scattered throughout so my Mom could choose based on her preference.


Jo, G.S., family from Korea, stayed January 2025

Our stay was amazing! First we absolutely loved the staff. Everyone was so professional and kind and it was clear that they love their job and Plantation Bay. The room and the facilities were excellent! Everything was clean, and fresh. There is so much to do, and it is so relaxing. We will be coming back and recommending Plantation Bay to others. Thank you so much.


Smith, J. and C., couple from the USA, stayed January 2025

Every staff always smiles and says hello to us. That was such a comfort to us. Housekeepers so kind and good. We enjoyed the pool, Coral Reef Encounter, and Cook with the Chef.


Takayama, N., couple from Japan, stayed January 2025

Plantation Bay has stayed true to its identity that's why we keep coming back here for more than a decade now.


Pardillo, R., family from The Philippines, stayed January 2025

Always had good experiences in the resort. The place is unique and clean; the pools are very relaxing and great for taking photos. But what truly makes the resort awesome are the staff. They are very welcoming and professional. Special mention to DJ, Ern, Beth, Tila, Roldan, Robin, Milai, Nikki, Leo, Robert, Miss Colleen (helped us with reservation), and Christia (RN) who helped my Dad with his blood glucose sensor. A big thank you to everyone and for sure we will be back.


Llenes, A., balikbayan family from Canada, stayed January 2025

The man named Jef was very kind (towel exchange etc.). The woman named Alyana was also very nice, kind, and polite Everyone is kind and had a wonderful smile.


Hosoi, Y., from Japan, stayed January 2025

Very good quality of service, respectful staff, and a very good place for vacation; will recommend this resort.


Villa, J., couple from The Philippines, stayed January 2025

Very nice place to relax and very good service staff; very hospitable to any guest. Thank you.


Marx, M., balikbayan family from the USA, stayed January 2025

Perfect location with good view to the lagoon. Calm and peaceful place what we looked for. Wonderful staff and very profesional. Special thanks for Hotel Manager Miss Paige. Thank you for unforgettable memories experienced during the Christmas show. Very talented staff.


Macieszcuk, J., from Poland, stayed December 2024

Epic Resort Property. Having stayed at all inclusive and or resort properties on 6 continents, I can say this was one of, if not the best. It is not all inclusive, and can be considered expensive for South East Asia, but it was well worth the price. It was less money per night than the Hilton Saigon Executive Lounge Floor, and offered more amenities. The staff are exceptional, and are the main reason I rate this gorgeous property so high. Great rest and relaxation before the long journey back to Boston. The spa was epic; infrared sauna, steam, salt and fresh water hot and cool spa pools and amazing massage offerings. Leaving for my flight relaxed and pain free. Highly recommend Plantation Bay Resort & Spa.


McCormack, T., from Boston, U.S.A, stayed December 2024

After my 40th birthday, I promised myself to really have a blast. I saved up money for this trip and it was indeed a blast, thanks to Plantation Bay. I always experience good Filipino hospitality here. Enjoyed the room; it's a step away from the lagoon.. We had the best view at night, and waking up is the best feeling ever.


Manalang, C., from Cebu, Philippines, stayed December 2024

Gracias! Excellent experience. We most enjoyed the food and the tranquility. Congrats to all the staff. Everyone has been incredible. Amazing facilities. Amazing food. Congrats to the chefs! Thank you for a lovely stay! Happy New Year!


Carrera, A., from S.Korea, stayed December 2024

Enjoyed the accommodating and warm staff; Kyla and Jobelle were absolutely amazing! Very great hosts. Great service!


D.&K., from U.S.A, stayed December 2024

We appreciate the policies around the public areas regarding cellphones and electronic devices. The food was outstanding!.


Acosta, G., family from Utah, stayed December 2024

Thank you so much!!! We have great memories here with my family. The staff are very accommodating and smiling. Keep it up!!! God Bless You!!!


Eslavan, E., family from Cebu, Philippines, stayed December 2024

The staff are very courteous. I like the amenities here. The spacious and private setting offers a peaceful and quiet environment which I truly enjoy. I, wishing to stay anonymous, am fond of this place. The delicious food, the cool weather, a cozy room, biking along the road, and specially the swimming pool, gave me a sense of peace and quiet.


Quiñonez, G., family from Manila, Philippines, stayed December 2024

The staff are the best! The staff are exceptional, the owner should double their wages, no request was too much, always done with a smile, breakfast buffet was outstanding with lots of choice, we will be back again.


Hunter, A., family from the U.K., stayed December 2024

Overall, we really enjoyed our holiday season vacation because of the ambience and quality services of the staff. The staff from check-in, transportation, hotel, and restaurants are all approachable and friendly. Well-recommended resort and spa. Thank you and see you again for more memories to share!


Magnaye, N., from The Philippines, stayed December 2024

Always a good place to go to. Staff always very helpful. My son was a little sick and the nurses on site did everything that I could have possibly asked for at no charge. Thank you Plantation Bay!


Follin, J.,from the U.S.A, stayed December 2024

All staff members greet properly. We enjoyed being able to access the lagoons directly from the room. Room cleaning was excellent and the towels were replenished frequently, which was nice.


Hori, M., from Japan, stayed November 2024

Enjoyed the ambience, look, and “feel” of the hotel (very relaxing); enjoyed the food during breakfast.


BSP Group, November 2024

One of the highlights of my hotel stay was definitely the luxurious comfort they provided. Overall, it was the perfect blend of comfort, convenience, and a touch of indulgence that made my stay truly enjoyable. I love the pools because they are nice. I also love everything about the resort. The beds are really soft. This is the best resort I went to so far. Outstanding ambience, look and feel of the hotel; Superb reservations, check-in and check-out.; Dandy rooms and hotel facilities; Scrumptious food; Fantastic service throughout the hotel; Perfect overall level of satisfaction.


Malinao, G., from Cebu, stayed November 2024

Very relaxing place. We enjoyed the whole stay! Appreciate the policy regarding the use of phones. It's nice tipping is not allowed but would have loved to tip for the great service.


Perez, N., from The Philippines, stayed November 2024

This is the best place in Mactan and Cebu to spend your vacation. Great place. The hotel has everything you need for a relaxing holiday. The staff is very professional and responds promptly to every request.


Salikhov, D., from Russia,stayed November 2024

The customer service was very good! We most enjoyed the pool and the great view.


Tsujiguchi, M., from Japan, stayed November 2024

I enjoyed the pools, bikes, friendly staff who smile and say hello when you make eye contact.


Youn, J.W., from Korea, stayed November 2024

Hotel activities were well-prepared and good to have (wall-climbing, archery,etc.). Enjoyed sun and lagoons. Hotel staff is very kind and polite. We liked the hotel rules regarding moderate level of noise. It is very appreciated. Also, the No-Tipping policy is good but we hope the personnel gets good bonus despite of no-tipping.


Salmi, A.M., from Finland, stayed November 2024

Thank you very much! Special shout out to Ms. Mary, Frank, and JB of Banquet Team for their outstanding service. We enjoyed the quality of the food and your diverse menu. We also enjoyed your friendly staff and complimentary activities.


JISAFA Company Outing, November 2024

Plenty of space to relax and unwind; stayed many years ago, not disappointed! Location, scenery, peacefulness. Even if lots of people, wasn’t crowded.


Taylor, D., from London, stayed November 2024

We love all the upgrades that the facility gave us. The spa experience was great, restaurants offered a variety of delicious dishes, staff are friendly, the facility is safe and welcoming. Overall experience was excellent.


Guanzon, C., from the US, stayed November 2024

All is good. The staff are very kind. The beach and pool are very relaxing. Quiet place. Yummy foods.


Zimmerman,R., from Switzerland, stayed November 2024

A very nice hotel. The pool is right in front of our room. The staff was very nice and friendly. The hotel was very safe and secure. It was a wonderful trip. I want to come back again!


Nakajima, K., from Japan, stayed November 2024

10/10 experience! Staff are very hospitable and accommodating. Amenities and services are quality down to the last detail; system in place ensuring smooth, enjoyable, luxury leisure experience.


Thompson, J., from Australia, stayed November 2024

This wonderful hotel made my trip the best!!! Thank you for your kindness! I will stay here again when I come to Cebu. Thank you very much.


Ishida, A., from Japan, stayed November 2024

Staff was pleasant. Additional services as pick up from the airport was very operative. Beautiful spa area with pleasant personnel. Wide selection of swimming pools.


Giedre,V., from Lithuania, stayed November 2024

The food in Palermo was awesome. The Paella was our favorite. Kathy who was our food attendant was really great. Very professional and took care of our needs. She refused our tip because of the policy. Hope you reward her well. She deserves a raise! :) We most enjoyed the 24-hour open lagoon swimming. The Lagoon Side rooms are also very comfortable. We love it!


Sala, J., from the USA, stayed November 2024

We had a great time. Thank you, Plantation Bay! The quality of food and dining facilities is excellent. The quality of service throughout the hotel is perfect! Loved the friendliness of your courteous staff. It seems you have perfected and has maintained Plantation Bay well after many years.


Ong, J., from The Philippines, stayed October 2024

Fabulous stay! Breakfast was very good, the 5 star hotel rating has full verdict! We were satisfied with everything.


Schafer, U., couple from the Germany, stayed October 2024

We are very happy we chose Plantation Bay to complete our 3-week stay in the Philippines. The Riverboat Suite was very relaxing. Quality and service were exceptional compared to the other 5-star resorts we stayed at. We will be bringing our family to Plantation Bay in 2025!


R.A., family from the U.S., stayed September 2024

I received the best service and was impressed by the hospitality of the staff and enjoyed parasailing, banana boat, and the swim-up bar. The place is very nice. We had a pleasant stay.


Takahashi, K., from Japan, stayed October 2024

The staff was impeccable. Did not even think I was in the Philippines.


Wong, S., couple from Canada, stayed October 2024

Wish we could personally tip a few people who went above and beyond like the barman who was very generous with our daughter and a few other employees who were awesome! Thank you! The rooms are always clean.


Mayol, A., family from Cebu, stayed October 2024

The overall service was good and I liked that everyone greeted and was friendly. The best part was being able to stay in the water all day.


Yoon, S.H., couple from Korea, stayed October 2024

We enjoyed the Firing Range, Spa, Dive Rock, shopping, and eating, especially the breakfast from room service and our fresh mango juice.


Matsumoto,M., from Japan, stayed October 2024

This resort is beautiful. The room is comfortable. The beach is clean and well-maintained. The staff are friendly and greet people well.


Seo, S.K., family from Korea, stayed October 2024

We had an amazing time. The people here are very kind and the hotel was a lot of fun. We most enjoyed the courtesy of the staff. It was an amazing stay. Thank you.


Wang, E.M., couple from Taiwan, stayed October 2024

This room is so cool! This is one of the nicest hotels I have been in. Plantation Bay is the best hotel in the world. If I could choose any hotel, I would choose this one!


Fiedler, T., family from the US, stayed October 2024

Most enjoyed: the view, the atmosphere, my relaxation. Thanks for our great memory of Cebu!


Hiramura,H., from Japan, stayed October 2024

The staff are very friendly and make you feel at home. Loved our beautiful room by the pool. The food was amazing! I will be recommending the resort to family and friends.


Feltham, J. L., from Greece, stayed October 2024

It was great! The lagoon was so spacious and I wasso excited! The staff were all so friendly and it was a very comfortable stay.


Shindo, S., couple from Japan, stayed October 2024

A wide and beautiful resort that lives up to its name, with many activities and bright and friendly staff.


Hwang, J.H., from Korea, stayed October 2024

There are so many swimming facilities and activities. The No-Tipping policy is a stroke of genius. I hope this continues.


Shin, D., from Korea, stayed October 2024

I loved it here. I loved the ambience, the signs about buildings and plants, and the hospitality. I am convinced that Filipinos are the most gracious and hospitable people that I have encountered...and the most handsome and beautiful. I enjoyed my stay...hope to be back…


Kopp, J., couple from the US., stayed October 2024

Our stay was amazing! First we absolutely loved the staff. Everyone was so professional and kind and it was clear that they love their job and Plantation Bay. The room and the facilities were excellent! Everything was clean, and fresh. There is so much to do, and it is so relaxing. We will be coming back and recommending Plantation Bay to others. Thank you so much.


Smith, J. and C., couple from the USA, stayed January 2025

Service staff were very kind. We enjoyed this trip to the Philippines! We really appreciate it from the bottom of our hearts!


Tanaka, K., couple from Japan, stayed January 2025

Very good quality of service, respectful staff, and a very good place for vacation; will recommend this resort.


Villa, J., couple from The Philippines, stayed January 2025

Every staff always smiles and says hello to us. That was such a comfort to us. Housekeepers so kind and good. We enjoyed the pool, Coral Reef Encounter, and Cook with the Chef.


Takayama, N., couple from Japan, stayed January 2025

Beautiful resort with a lot of things to do and places to eat.


Gronke, R., couple from the USA, stayed January 2025

Enjoyed the accommodating and warm staff; Kyla and Jobelle were absolutely amazing! Very great hosts. Great service!


D.&K., Couple from U.S.A, stayed December 2024

Gracias! Excellent experience. We most enjoyed the food and the tranquility. Congrats to all the staff. Everyone has been incredible. Amazing facilities. Amazing food. Congrats to the chefs! Thank you for a lovely stay! Happy New Year!


Carrera, A., couple from S.Korea, stayed December 2024

After my 40th birthday, I promised myself to really have a blast. I saved up money for this trip and it was indeed a blast, thanks to Plantation Bay. I always experience good Filipino hospitality here. Enjoyed the room; it's a step away from the lagoon.. We had the best view at night, and waking up is the best feeling ever.


Manalang, C., couple from Cebu, Philippines, stayed December 2024

Perfect location with good view to the lagoon. Calm and peaceful place what we looked for. Wonderful staff and very profesional. Special thanks for Hotel Manager Miss Paige. Thank you for unforgettable memories experienced during the Christmas show. Very talented staff.


Macieszcuk, J., couple from Poland, stayed December 2024

All staff members greet properly. We enjoyed being able to access the lagoons directly from the room. Room cleaning was excellent and the towels were replenished frequently, which was nice.


Hori, M., couple from Japan, stayed November 2024

Very relaxing place. We enjoyed the whole stay! Appreciate the policy regarding the use of phones. It's nice tipping is not allowed but would have loved to tip for the great service.


Perez, N., couple from The Philippines, stayed November 2024

The food in Palermo was awesome. The Paella was our favorite. Kathy who was our food attendant was really great. Very professional and took care of our needs. She refused our tip because of the policy. Hope you reward her well. She deserves a raise! :) We most enjoyed the 24-hour open lagoon swimming. The Lagoon Side rooms are also very comfortable. We love it!


Sala, J., couple from the USA, stayed November 2024

All is good. The staff are very kind. The beach and pool are very relaxing. Quiet place. Yummy foods.


Zimmerman,R., couple from Switzerland, stayed November 2024

Hotel activities were well-prepared and good to have (wall-climbing, archery,etc.). Enjoyed sun and lagoons. Hotel staff is very kind and polite. We liked the hotel rules regarding moderate level of noise. It is very appreciated. Also, the No-Tipping policy is good but we hope the personnel gets good bonus despite of no-tipping.


Salmi, A.M., couple from Finland, stayed November 2024

A very nice hotel. The pool is right in front of our room. The staff was very nice and friendly. The hotel was very safe and secure. It was a wonderful trip. I want to come back again!


Nakajima, K., couple from Japan, stayed November 2024

10/10 experience! Staff are very hospitable and accommodating. Amenities and services are quality down to the last detail; system in place ensuring smooth, enjoyable, luxury leisure experience.


Thompson, J., couple from Australia, stayed November 2024

I loved it here. I loved the ambience, the signs about buildings and plants, and the hospitality. I am convinced that Filipinos are the most gracious and hospitable people that I have encountered...and the most handsome and beautiful. I enjoyed my stay...hope to be back…


Kopp, J., couple from the US., stayed October 2024

Fabulous stay! Breakfast was very good, the 5 star hotel rating has full verdict! We were satisfied with everything.


Schafer, U., couple from the Germany, stayed October 2024

The staff was impeccable. Did not even think I was in the Philippines.


Wong, S., couple from Canada, stayed October 2024

The overall service was good and I liked that everyone greeted and was friendly. The best part was being able to stay in the water all day.


Yoon, S.H., couple from Korea, stayed October 2024

It was great! The lagoon was so spacious and I wasso excited! The staff were all so friendly and it was a very comfortable stay.


Shindo, S., couple from Japan, stayed October 2024

We had an amazing time. The people here are very kind and the hotel was a lot of fun. We most enjoyed the courtesy of the staff. It was an amazing stay. Thank you.


Wang, E.M., couple from Taiwan, stayed October 2024

The facilities are incredible. Workers are happy to be here and as a customer, I feel it. They are super kind. All the staff are amazing. Good management overall. Special mention to the guys on the boat for our trip, Venan and Nicholas working on the bar near the beach.


Y.J., couple from Korea, stayed September 2024

A good hotel to relax in. I'm glad I was able to experience various things at the hotel. The water area is clean, and there is hot water for showers. The food at the restaurant in the hotel was delicious.


T.H., couple from Japan, stayed September 2024

This is a really nice place. I had a good time. I liked that the pools were large and plentiful. The resort was also quiet. It was also great to see the scenery. Thank you to all the staff of the resort.


S.D., couple from Korea, stayed September 2024

I'm glad I chose this hotel. It was a great trip. Thank you! I enjoyed the beautiful pool and activities. I also had fun riding the bicycle around the resort.


H.N., couple from Japan, stayed September 2024

This is a good place. We had many happy memories. We enjoyed our stay. Thank you for your service.


I.B., couple from Korea, stayed September 2024

We most enjoyed the kindness of the staff and the experience at the Firing Range. The massage was great!


M.F., couple from Japan, stayed September 2024

Beautiful resort with high quality service. The staff were very friendly and attentive. They knew our names and preferences right away. Loved the big water park with even possibility to ask for night supervision if you wanted to swim.


C.B., couple from the Netherlands, stayed September 2024

We enjoyed our stay at the resort, which offers a variety of facilities and plenty of things to do and enjoy. The swimming pool is large and divided into different areas, which is a great feature. The staff are very friendly, and the security is excellent.


J.S., couple from South Korea, stayed August 2024

This is either my 6th or 7th stay this year—I’ve honestly lost count because it’s just that amazing! Every single time, it exceeds expectations. We absolutely loved the stunning view, the fantastic pool, and the delicious food. A huge shoutout to the incredible team at Palermo Restaurant for their warm hospitality. Celebrating my partner's birthday here was definitely the best decision ever!


K.P., couple from Cebu, stayed August 2024

We loved our massage, and the hot tubs were incredible! The resort’s scenic paths made for a pleasant walk, and the staff were exceptionally accommodating, making our experience unforgettable.


R.M., couple from the U.S.A., stayed August 2024

What a fantastic hotel! The staff were incredibly kind and patient, even with my limited English. Visiting Cebu, a dream I’ve had for 15 years, was an absolute joy. Thank you so much for making it such a happy and memorable experience!


N.N., couple from the U.S.A., stayed August 2024

We've traveled around the world, and our stay at Plantation Bay is by far the best! Your service is truly world-class! The tempura at Fiji restaurant was outstanding—the best we've ever had. We appreciate you all. Best vacation ever!


A.A., couple from Cebu, stayed August 2024

The people who work in the hotel are all very friendly. I will be back here and will recommend it to my Korean friends. I came here years ago and I chose this place for this trip because of good memories. I stayed here before and my family had a good time.


Choi, J.H., family from Korea, stayed January 2025

I am writing this review because I am so grateful for the support I received. I would like to commend Pearl and other Palermo staff. They have provided all the services our family wanted and have been very friendly and helpful. I would like to thank them for their kind words and courteous service. I like that there were many places with beautiful scenery, and there are accommodations scattered throughout so my Mom could choose based on her preference.


Jo, G.S., family from Korea, stayed January 2025

Plantation Bay has stayed true to its identity that's why we keep coming back here for more than a decade now.


Pardillo, R., family from The Philippines, stayed January 2025

Always had good experiences in the resort. The place is unique and clean; the pools are very relaxing and great for taking photos. But what truly makes the resort awesome are the staff. They are very welcoming and professional. Special mention to DJ, Ern, Beth, Tila, Roldan, Robin, Milai, Nikki, Leo, Robert, Miss Colleen (helped us with reservation), and Christia (RN) who helped my Dad with his blood glucose sensor. A big thank you to everyone and for sure we will be back.


Llenes, A., balikbayan family from Canada, stayed January 2025

Very nice place to relax and very good service staff; very hospitable to any guest. Thank you.


Marx, M., balikbayan family from the USA, stayed January 2025

We appreciate the policies around the public areas regarding cellphones and electronic devices. The food was outstanding!.


Acosta, G., family from Utah, U.S.A, stayed December 2024

Thank you so much!!! We have great memories here with my family. The staff are very accommodating and smiling. Keep it up!!! God Bless You!!!


Eslavan, E., family from Cebu, Philippines, stayed December 2024

The staff are very courteous. I like the amenities here. The spacious and private setting offers a peaceful and quiet environment which I truly enjoy. I, wishing to stay anonymous, am fond of this place. The delicious food, the cool weather, a cozy room, biking along the road, and specially the swimming pool, gave me a sense of peace and quiet.


Quiñonez, G., from Manila, Philippines, stayed December 2024

The staff are the best! The staff are exceptional, the owner should double their wages, no request was too much, always done with a smile, breakfast buffet was outstanding with lots of choice, we will be back again.


Hunter, A., family from the U.K., stayed December 2024

Overall, we really enjoyed our holiday season vacation because of the ambience and quality services of the staff. The staff from check-in, transportation, hotel, and restaurants are all approachable and friendly. Well-recommended resort and spa. Thank you and see you again for more memories to share!


Magnaye, N., family from The Philippines, stayed December 2024

Always a good place to go to. Staff always very helpful. My son was a little sick and the nurses on site did everything that I could have possibly asked for at no charge. Thank you Plantation Bay!


Follin, J.,from the U.S.A, stayed December 2024

One of the highlights of my hotel stay was definitely the luxurious comfort they provided. Overall, it was the perfect blend of comfort, convenience, and a touch of indulgence that made my stay truly enjoyable. I love the pools because they are nice. I also love everything about the resort. The beds are really soft. This is the best resort I went to so far. Outstanding ambience, look and feel of the hotel; Superb reservations, check-in and check-out.; Dandy rooms and hotel facilities; Scrumptious food; Fantastic service throughout the hotel; Perfect overall level of satisfaction.


Malinao, G., family from Cebu, stayed November 2024

Staff was pleasant. Additional services as pick up from the airport was very operative. Beautiful spa area with pleasant personnel. Wide selection of swimming pools.


Giedre,V., from Lithuania, stayed November 2024

This is the best place in Mactan and Cebu to spend your vacation. Great place. The hotel has everything you need for a relaxing holiday. The staff is very professional and responds promptly to every request.


Salikhov, D., family from Russia,stayed November 2024

We love all the upgrades that the facility gave us. The spa experience was great, restaurants offered a variety of delicious dishes, staff are friendly, the facility is safe and welcoming. Overall experience was excellent.


Guanzon, C., family from the US, stayed November 2024

We had a great time. Thank you, Plantation Bay! The quality of food and dining facilities is excellent. The quality of service throughout the hotel is perfect! Loved the friendliness of your courteous staff. It seems you have perfected and has maintained Plantation Bay well after many years.


Ong, J., family from The Philippines, stayed October 2024

I received the best service and was impressed by the hospitality of the staff and enjoyed parasailing, banana boat, and the swim-up bar. The place is very nice. We had a pleasant stay.


Takahashi, K., family from Japan, stayed October 2024

We enjoyed the Firing Range, Spa, Dive Rock, shopping, and eating, especially the breakfast from room service and our fresh mango juice.


Matsumoto,M., from Japan, stayed October 2024

Wish we could personally tip a few people who went above and beyond like the barman who was very generous with our daughter and a few other employees who were awesome! Thank you! The rooms are always clean.


Mayol, A., family from Cebu, stayed October 2024

This resort is beautiful. The room is comfortable. The beach is clean and well-maintained. The staff are friendly and greet people well.


Seo, S.K., family from Korea, stayed October 2024

This room is so cool! This is one of the nicest hotels I have been in. Plantation Bay is the best hotel in the world. If I could choose any hotel, I would choose this one!


Fiedler, T., family from the US, stayed October 2024

We are very happy we chose Plantation Bay to complete our 3-week stay in the Philippines. The Riverboat Suite was very relaxing. Quality and service were exceptional compared to the other 5-star resorts we stayed at. We will be bringing our family to Plantation Bay in 2025!


R.A., family from the U.S., stayed September 2024

It is my first time in Plantation Bay. It is the best memories with many things. First of all, my kids liked the children's activities and the staff, especially Timothy and Ruby, who cared for our daughter. Unforgettable swimming pool/lagoons.


E.J., family from Korea, stayed September 2024

Good for families with children. The staff was friendly. They recommended crab races and crab hunts, and gave us bread for fish bait, which the kids really enjoyed. We also enjoyed other activities.


Y.S., family from Japan, stayed September 2024

Overall, the family had a great experience/stay. The resort is peaceful/tranquil. The staff are friendly. We most enjoyed the swimming facilities and the kayak.


H.G., balikbayan family from Singapore, stayed September 2024

I enjoyed everything! The activities are very entertaining, and the place is comfy, and you can really relax and forget all your problems while staying in the resort.


B.P., family from Cebu, stayed September 2024

Thank you for making our stay truly unforgettable! We were impressed by the effort that goes into keeping this resort as amazing as it is. My family and I thoroughly enjoyed our time here. We applaud the management's excellent system and strategies that make this resort the safe haven it is. Despite our cultural differences, we felt safe, welcomed, and well cared for.


K.M., family from Rwanda, stayed August 2024

We had an absolutely incredible time at the resort! With its vast array of activities and diverse areas catering to families, couples, and solo adventurers, there was something for everyone. A huge shoutout to the amazing staff who made our stay unforgettable: Archie from Bell Service, Jeffrey, Alyanna from Recreation, and our fantastic massage therapists Remy, Erica, Jane, and Allie. Our experience was elevated even more by our exceptional butlers, Dana and Guia. Thank you all for making this trip truly extraordinary!


J.R., family from the Netherlands, stayed August 2024

Our family enjoyed our long weekend getaway, especially with the many activities available. I particularly appreciated the spa and the complimentary dried mangoes provided in the room.


C.A., family from Cebu, stayed August 2024

The assistance during our arrival was outstanding! We were thrilled with the exceptional service from the Front Office staff. The highlight of our stay was definitely the incredibly courteous team, the 24-hour access to the lagoons, and the delightful basket of goodies waiting for us in the room.


P.H., family from the U.S.A., stayed August 2024

It was an unforgettable and exciting experience! Whale shark watching was such a fun activity, and our children absolutely loved it. We truly appreciated the wonderful staff who accompanied us on the trip and their kindness towards our kids.


K.K., family from Japan, stayed August 2024

We loved the resort's ambience and were blown away by the incredible hospitality, especially from the staff at Palermo restaurant. They were outstanding—attentive, friendly, and truly excellent at what they do!


J.K., family from Hongkong, stayed August 2024

Thank you for taking such great care of us—we had an amazing time! Seeing the whale sharks, creating tie-dye shirts, and making Halo-Halo were all firsts for us, and we’ll never forget this trip. We absolutely love Plantation Bay!


H.N, family from Japan, stayed August 2024

First, I would like to highlight Miss Maddie's contribution to the success of the Year-End Assessment and Team Building Activity for the Provincial Government of Lanao del Sur. She is exceptionally approachable, kind, generous, and always patient. She consistently shows understanding and addresses any issues that arise. Additionally, she provides valuable recommendations and suggestions for my plans as the head organizer. I would also like to express my gratitude to the staff manning the Alcatraz Ballroom during our event. They were always ready to assist in arranging the venue and addressing any needs or shortages. The staff at Fiji Restaurant, Route 66, and Orion Beach made us feel comfortable with their hospitality and approachability throughout our visit. In conclusion, I want to express my deep appreciation for everyone involved.


Province of Lanao del Sur Group, December 2024

On behalf of Exodia, I would like to express that the staff at Plantation Bay was exceptionally accommodating, always quick to respond, and genuinely helpful in every way. Their attentiveness and willingness to assist made me feel completely at ease, and I couldn't think of a single negative comment to make about their service.


Exodia Group, December 2024

Enjoyed the ambience, look, and “feel” of the hotel (very relaxing); enjoyed the food during breakfast.


BSP Group, November 2024

Thank you very much! Special shout out to Ms. Mary, Frank, and JB of Banquet Team for their outstanding service. We enjoyed the quality of the food and your diverse menu. We also enjoyed your friendly staff and complimentary activities.


JISAFA Company Outing, November 2024

On behalf of the Knights of Columbus Supreme Council and Visayas State Council, a huge thank you to Plantation Bay Resort and Spa for the exceptional service provided to everyone! We’re especially grateful to Miss Maddie for her outstanding assistance and for making our Brother Knights feel right at home during their stay. Your hospitality made all the difference!


Knights of the Columbus, August 2024

On behalf of everyone at Creative Media Marketing, we would like to extend our sincerest gratitude to Miss Maddie and the entire Plantation Bay team for the success of our Sportsfest event. The overall event went smoothly, including the Amazing Race, which was expertly handled by your team. Everyone had an amazing and comfortable time with all the facilities provided. Even after the event, our staff enjoyed leisurely relaxing around the premises. We consider this Sportsfest the smoothest and best one we have had in the past few years. Thank you so much for your unwavering support during the planning of this event. We could never have achieved such a great outcome without your help. We look forward to working together again on future events. Once again, thank you very much!


Creative Media Marketing, May 2024

Our deepest gratitude to the entire staff who made our event successful. Thank you for accommodating our requests, making adjustments along the way, and meeting us halfway. I truly appreciate the service that you have extended. It's worth mentioning the great food served to us and our guests. Keep it up!


estle-Nestogen Angat Jamboree's Bida Scout, March 2024

Every member of the staff and everyone in the area is approachable. Our employees are thrilled and impressed with the venue. We don't just consider it a 5-star experience; it's more like a 1000-star one. We highly recommend it to anyone seeking vacation and relaxation. Our experience can only be described as excellent. Thank you very much, Plantation Bay!


Cebu HIQ Group, February 2024

On behalf of our CEO, Lloyd Ernst, we extend our heartfelt appreciation for the excellent service your team provided during our stay, especially to the staff who assisted us during dinner. Please convey our gratitude to the entire team for their outstanding hospitality. We eagerly anticipate the opportunity to stay with you again in the future.


Cloudstaff - Local Partner of J4RVIS Company, January 2024

We had a great time participating in the Amazing Race and enjoyed the various activities offered in the resort.


PWC Isla Lipana & Co., stayed December 2023

The staff is very accommodating and friendly, especially Aron and Christine from Alien Abduction. Additionally, the attendant from Archery was very patient. Thumbs up to all the staff!


E.R., group from Cebu, stayed November 2023

We would like to thank Miss Maddie for facilitating the smooth flow of our daytour activity. She had been patiently and persistently making a follow-up to ensure that our plan was realized. We would also like to note the commendable service from the check-in and banquet personnel.


CIC-Cebu Teacher’s Outing, August 2023

Thanks, Miss Kim, for taking care of us. We loved the place. It’s perfect for mind-wrecking strategic planning activity. We wish we could go back and finally enjoy the place this time.


King Properties Strategic Planning, August 2023

Plantation Bay's staff are very accommodating and friendly. They make sure that everything is smooth until the end of the event.


DMD Summer Outing, July 2023

It's our second time to hold an event at Plantation Bay, and we still want to keep coming back for our future events. We always enjoy our stay here. The food is superb!


Smart WFM Conference, July 2023

We have attained the main objectives of our teambuilding. The team loves to come back and stay for at least a night. We love the place, and the food is very good.


KPI Elevators Inc. Teambuilding, July 2023

We enjoyed everything from the food to the room to the service. Most memorable is our dining experience in Kilimanjaro Kafe. Ronabelle is very kind and cheerful, and we appreciate her welcoming smile. Thank you for your excellent service.


R.E. of Fulcrum, stayed June 2023

Our stay was great. I love how everything was arranged, and Vine was outstanding and superb in assisting us with whatever we needed. She was also hands-on even though there was another coordinator. The staff are all approachable and helpful.


Naoya and Nalyn Wedding, June 2023

The staff are accommodating and awesome, especially Maddie, who extended her great service during our family reunion at Plantation Bay. It was felt during the whole duration of our stay in the resort. We appreciate the passion the staff put into their work, which contributed so much to making our reunion a successful one. We are very grateful! Thank you, and more power to Plantation Bay Resort and Spa!


Ngo Family Reunion, June 2023

We had a great experience and enjoyed our stay. Everyone in the family had a wonderful time during our dinner because of the fine weather and good food. We are so thankful and would love to come back for our next family reunion.


Pastrano Family Reunion, June 2023

We enjoyed our stay in Plantation Bay, most especially our Australian Bosses who are first-timers in the Philippines. Looking forward to our next stay in the resort.


SMART WFM- Teambuilding, March 2023

We chose to hold our Family Day again in Plantation because aside from the reason that we had a good experience during our first event last 2017, this resort has the best facilities and activities of all the properties we inquired about. Vine was very helpful and efficient and anticipated the possible concerns that we might have.


MAERSK Family Day, March 2023

This Annual Family Services Awards (46th AFSA) held in Plantation Bay was unique from the 4 AFSAs I have arranged before because of the excellent service extended by Olya of Sales, William of Bell Service, and the generous supply of food and drinks during our Bipolar Island Experience. Truly remarkable and worth going back to.


Knight of Columbus Fraternal Association of the Philippines, Inc. 46th AFSA, March 2023

The swimming pool is absolutely gorgeous, and for me, everything is perfect. Keep the great service as it is!


FCF Company Outing, February 2023

All Plantation Bay Resort and Spa staff are all outstanding, professional, and keen on details. Maddie and Ron assisted us throughout our wedding preparation. I will highly recommend the venue to any prospected bride and groom.


Mr. and Mrs. Lloyd Wedding, February 2023

Very amazing and relaxing place thank you so much to all the staff of Plantation Bay and God bless us all.


L. Gershbein, via Facebook, stayed January 2023

We had our day trip adventure last Sunday and we had a blast!!! Own gazebo + own wash up room + lunch buffet + bike + paddle board & kayak + game room + playground + salt water & fresh swimming pools!!! Everybody had fun!! Thank you Plantation Bay!!Shout out to Ms. Maddie for the best coordination.


E. Cadalzo, via Facebook, daytripper January 2023

Our family stayed by the lagoon for 4 days and 5 nights with our two toddlers. This 5-star resort in the heart of Cebu is classic yet timeless for us. It's great to introduce our kids to our rich Filipino culture of hospitality, respect, and beauty. This resort proudly stands among the few Filipino-owned properties that support locals, surely a national heritage of the Philippines. Not to mention, it was severely affected by Super Typhoon Odette in 2021 but astonished us with how it recovered despite the challenges posed by the pandemic and the typhoon.


What I love about it:


  • It features several saltwater lagoons, numerous freshwater swimming pools, and beach access.
  • Free unlimited Wi-Fi is available everywhere.
  • There are plenty of outdoor and indoor activities: archery, golf, shooting, wall climbing, diving, kayaking, biking, arcades, billiards, etc.
  • The spa offers massage, sauna, and Jacuzzi facilities.
  • Several world-class restaurants and a convenient access store are available.
  • Transportation within the resort, such as bikes and shuttle services, is provided.
  • There are child-friendly activities: multiple slides, kids' pools, and arts and crafts (e.g., necklace making, tie-dye, etc.).
  • Beautiful natural scenery provides an escape from the hustle and bustle, offering a paradise to recharge.
  • Friendly staff are present everywhere, and there's a chauffeur service to and from the airport or other requested destinations.
  • Classic furnishings embody Philippine design aesthetics.
  • The resort is affiliated with Plantation Prime canned goods, supporting locals, and offering a taste of Plantation Bay beyond the resort. Various Filipino food options are available, easily prepared and found in major groceries.
  • Bidets are available in all resort toilets.

Seeing is believing, but this place comes highly recommended for families with kids and everyone alike.


T.B. via Facebook, stayed June 2024

We stayed here for a week in February and highly recommend this resort. We had so much fun! One day, we went on an excursion for island hopping, and on another day, we spent time exploring on our own. For the rest of the week, we enjoyed the resort's facilities and never grew tired of the restaurant's food. Both my husband and I thoroughly enjoyed our stay; it was possibly the best holiday we've had in three years. I highly recommend it, and I would definitely love to come back!


Caravan travels Australia via Facebook, stayed February 2024

My wife and I recently celebrated our wedding at Plantation Bay Resort & Spa, and it was truly wonderful. They not only attended to our needs but also those of our guests who flew in for the occasion. Communication was excellent, the staff was incredibly kind and helpful, the food was delicious, and the amenities were fantastic. If you're considering a beautiful wedding venue in the Philippines, I highly recommend Plantation Bay. It made our dream wedding a reality. And if you're simply seeking a relaxing tropical vacation, I still highly recommend Plantation Bay.


Nathan Stover via Facebook, stayed February 2024

Thank you, Plantation Bay Resort, for being exceptionally accommodating with our fishing needs.


instahungfishing via Instagram, stayed December 2023

We enjoyed our stay and were very happy when we checked in early even though we arrived at 10 AM. It’s the first international flight of my parents and they were excited to try the activities and swimming pool.


Y.H Lim via Instagram, Stayed September 2023

I stayed in a poolside room and enjoyed the facilities such as the Archery.


Liz Sometani via Facebook, Stayed September 2023

We spent our weekend in Plantation Bay. It was very relaxing and wonderful.


MJ Fox via Facebook, Stayed September 2023

Plantation Bay is the only resort where you can swim for 24 hours. There’s no place like this in Cebu. Taking pictures with your phones is always a good idea. You can see the nice view, pool, and sunshine. Bicycles are also free, and there are many restaurants to choose from. It is such a beautiful place to go to.


cebujoa_com via Instagram, August 2023

The best resort in Cebu that I visited this summer vacation! I explored their water activities, did snorkeling, and spent most of my time swimming underwater. What I really like most about this place was its huge saltwater lagoons, private beach, and good food. If you would like to try what I have experienced, then you should come to Plantation Bay.


Golf_ggon via Instagram, August 2023

My family just came back from a week-long vacation at Plantation Bay. It was the best resort vacation so far, and all the staff in the resort were so friendly and happy which made my family vacation a memorable one. Also, the rooms were 5-star. We’ll be back!


Christina Lawson via Facebook, August 2023

Happy Anniversary! I had a blast with the whole family at your resort for a day tour. Your facilities, food, accommodating staff, and service are excellent.


K.O. via Facebook, Daytripper, July 2023

Plantation Bay Cebu is a household name for the time in memory. It features a big saltwater lagoon mimicking the sea in a controlled environment. The staff is warm and accommodating, plus the architecture of the buildings is very Filipino.


chuacoupleonthego via Instagram, July 2023

Thinking of going on a Cebu trip? Want to take a break from your busy life? To the ones that do, this is a highly recommended accommodation.

When you open the door to the balcony, you can swim straight into the swimming pool or lagoons. I like the Poolside room. Water activities are fun, and you don't need to go anywhere else. You can take pictures everywhere, and the white bridge at the center is a perfect spot. They have a bicycle that allows you to explore the whole resort. The resort's view and room accommodations are pretty. They have many restaurants to choose from where the food is great, a cafe and a bar of course. Highly recommended accommodation for lovers, friends, and family!


littlepiggiz via Instagram, July 2023

Plantation Bay is simply the best!


U. Sollmann via Facebook, Call Us Home Guest, stayed May to June 2023

I booked a room at Plantation Bay Resort & Spa. The water is pretty good and the location of our room is perfect for healing. I can easily look at my kids while playing and swimming. We are all satisfied with the restaurant and the free amenities. Stand-up paddle boarding and kayaking are fun, and bikes are a must in the resort with the cool breeze. These are all free! This place is a paradise, and it is such a charming place.


Blume.y via Instagram, stayed May 2023

Plantation Bay Resort & Spa is my favorite resort during my Cebu trip. It’s beautiful and the staff is passionate. Overall, I had a wonderful experience.


Belongto_yen via Instagram, stayed May 2023

I had an endless swimming time in this resort. It's regrettable that I couldn't go to all of them for three nights because there are four swimming pools. Still, I'm so happy to see the sky and clouds for my entire stay. The color of the pool is so attractive and looks different every time depending on the weather.


Wannie.s_via Instagram, stayed May 2023

We had a fantastic time while at Plantation Bay Resort & Spa! So far, it's the ONLY resort I know who has a strict No Tipping Policy yet provided an EXCELLENT service. Highly recommended when in and around Cebu and Philippine.


Kids + me via Facebook, stayed March 2023

Our stay at Plantation Bay was never put into waste because my son likes it so much.


danbi_mind via Instagram, stayed March 2023

We had a delicious dinner with an exciting dance concept! Every moment became an experience for children. Thanks to the staff who gave the kids cotton candy as a present, the kids were even more excited in the evening. They said the bow was very heavy, but the kids were able to take on the challenge easily. Thanks to the calmness taught by the kind staff.


becky.k_fam via Instagram , stayed March 2023

The kids are satisfied with the spacious accommodation at Plantation Bay with the view. It has a living room with a new bed and bathtub.


Jjma-jjpa via Instagram, stayed February 2023

It was always fantastic at Plantation Bay Cebu. Palermo Restaurant is my favorite restaurant. I like the taste of the white wine recommended by one of the staff. The food, atmosphere, and the service are great. Kilimanjaro Kafe has an excellent breakfast, and Fiji is perfect for a light meal.


Deokhyun_nail via Instagram, stayed February 2023

Very amazing and relaxing place thank you so much to all the staff of Plantation Bay and God bless us all.


L. Gershbein, via Facebook, stayed January 2023

We had our day trip adventure last Sunday and we had a blast!!! Own gazebo + own wash up room + lunch buffet + bike + paddle board & kayak + game room + playground + salt water & fresh swimming pools!!! Everybody had fun!! Thank you Plantation Bay!!Shout out to Ms. Maddie for the best coordination.


E. Cadalzo, via Facebook, daytripper January 2023