|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Internet blogs and reviews. In the age of the Internet, anyone can go online and post a review about a hotel, whether he has actually been there or not. Regrettably, many hotels are so desperate to get business that they hire PR firms to post favorable reviews about them, and to plant negative reviews about their competitors. (We do neither.) Especially beware the lengthy, detailed, sarcastic, "everything sucked" reviews. After all, would any real, normal person actually take the trouble to write 30 paragraphs just to complain about a hotel? Would you? When deciding which reviews to give credence to, you should prefer websites where reviews can only be posted by people who recently paid money to stay at the hotel concerned, such as expedia or hotels.com. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Guest Comment Summary |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Click tab to filter comment: | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
We had an early flight to Cebu and we’re so pleased that your staff was able to check us in at an early time. You have a world-class, excellent customer service in your resort -- no-tipping policy and every staff greets with a smile. You truly exude the Filipino way of customer service leaving magnificent experiences to your guests. V.L., family from Singapore, stayed March 2013 A very very good hotel to stay in. Two thumbs up and definitely one of the world’s best hotels. We love the calm and peaceful ambience of the hotel and the amenities are all very good. The staff are all helpful and courteous. K.Y.M. , family from Manila, stayed March 2013 We enjoyed everything, especially the caretela and the swimming pools. I appreciate when Palermo staff was able to cook gravy for my kid’s steak even if it’s not in their menu. I.D, family from Bacolod, stayed March 2013 We’re very very pleased with our stay! We enjoyed swimming and liked the food, kindness of the staff and no-tipping policy. Made us feel very relaxed and valued as guests. H.A., family from Finland, stayed March 2013 We liked our room that opens to the lagoon, the many choices of pools, our meals at Kilimanjaro and the games at the Gameroom. It is no wonder why Plantation Bay has been ranked as one of the best hotels especially for families. Kudos to the admin and staff. Keep it up. A.S. family from Manila, stayed March 2013 The room is nice and the staff are hospitable and friendly. Good feel of the man-made beach also. We most enjoyed the quality time our family had due to the variety of activities you could do here. Our 4-year old child loved your swimming facilities the most. We had a memorable stay. Thank you. G.N., family from Manila, stayed March 2013 Staff are exceptional. My husband got sick and the clinic staff were great. The tours we were able to do were great. We love the peacefulness of the resort - environment, pools, no cash needed (due to no-tipping). Will definitely come back and recommend this resort! L.U. and J.U., couple from the U.S.A., stayed March 2013 I have never seen such a fantastic place! One of the best places in the world. Our stay is comfortable and the employees are very kind. I.H., couple from Japan, stayed March 2013 Thank you for being attentive to our needs and for making my hubby’s birthday celebration a wonderful, almost perfect celebration all because of the efforts of the staff. You have a super nice romantic getaway package. We love your spa too! L.M., couple from Cebu, stayed March 2013 We loved the private lagoon and enjoyed the peaceful ambience the most. Staff are very helpful and friendly. On our Oslob tour, our driver (Noel) and guide (Ian) were very friendly and gladly shared their knowledge on the island. M.U., Honeymooners from Singapore, stayed March 2013 We enjoyed our stay and we already miss the place! Thank you for the warm reception and even warmer hospitality. A.D. via Facebook, March 2013 We really had a great Holy Week vacation here! And I will surely keep going back to this beautiful paradise. Hotel staff/employees are all friendly and helpful. Very good service, very clean and nice facilities. J.H. via Facebook, March 2013 It has been 14 years since I left the Philippines. Came back here for a vacation and to attend a friend’s wedding. This place is a wonderful escape from my busy life in New York. Loved the massage, Aquasports, and friendly and attentive staff the most. M.C., balikbayan couple from the US, stayed February 2013 I have been around and stayed in famous hotels. Plantation Bay is one we Filipinos should be proud of. Once inside, no need to go out to seek pleasure. It’s all here under one roof with good service and a pleasant environment. R.M., family from Manila, stayed February 2013 Plantation Bay is a wonderful and relaxing resort! The staff are incredible and make the 5-star rating come alive! C.B., Solo traveler from the US, stayed February 2013 Amazing presentation, lovely place... Perfect destination for lovers, family, and groups… Plantation Bay is like a Paradise! F.L. via Facebook, February 2013 We most enjoyed the diversity of swimming areas, and the friendliness and hospitality of staff. Wonderful babysitting staff – Dion, Mar and Ayms – Thank you, you have been wonderful. We simply love it here and will be back. It’s such a fun and relaxing environment for our family. S.P., family with young children from China, stayed February 2013 Plantation Bay in Cebu is one of our favourite hotel pools- huge, shallow, safe & beautiful. T.W. via Twitter, February 2013 Beautiful resort! Perfect place to relax and celebrate one's birthday! S.P. via Twitter, February 2013 The exterior of Plantation Bay is so beautiful compared to other hotels. I enjoyed taking walks around the resort with my family. The lagoons close to our room are so convenient to swim in. K.S.M., family from Korea, stayed February 2013 We were here for our honeymoon a month ago. We love the place so much that this time, we brought our parents. We love the Themed Dinner Buffet. Y.J.H., couple from Korea, stayed February 2013 Gorgeous place, amazing people and world class service! Enjoyed every second of our trip. Best wishes! N.P. via Facebook, February 2013 When we were there with our then 4 year old daughter, she greets the day and tells us, “Mom and dad, welcome to my beach!” She felt like she really owned it. Thanks Plantation Bay for a memory that always comes back and still brings that big smile on our faces. R.M. via Facebook, February 2013 I had a wow experience staying at Plantation Bay though I have travelled to many places and stayed in very good resorts I have to say this is the best I have stayed in. The staff - everyone was very friendly and professional they took a minute to chat with us, find out if we needed anything, also suggest things we could enjoy doing. Jesel at the SPA was superb and fantastic. Everything has been perfect, we will be back next year, we will definitely tell families and friends about Plantation Bay. The whole experience has been perfect. Please retain the same level of Quality and service thank you. S.K., traveler from Tanzania, stayed January 2013 The whole team in general was amazing! Everyone can deploy answers to query. I commend the training department for this! N.S., METCHEM BSI Group, January 2013 Staff are exceptional. My husband got sick and the clinic staff were great. The tours we were able to do were great. We love the peacefulness of the resort - environment, pools, no cash needed (due to no-tipping). Will definitely come back and recommend this resort! L.U. and J.U., couple from the U.S.A., stayed March 2013 I have never seen such a fantastic place! One of the best places in the world. Our stay is comfortable and the employees are very kind. I.H., couple from Japan, stayed March 2013 Thank you for being attentive to our needs and for making my hubby’s birthday celebration a wonderful, almost perfect celebration all because of the efforts of the staff. You have a super nice romantic getaway package. We love your spa too! L.M., couple from Cebu, stayed March 2013 We loved the private lagoon and enjoyed the peaceful ambience the most. Staff are very helpful and friendly. On our Oslob tour, our driver (Noel) and guide (Ian) were very friendly and gladly shared their knowledge on the island. M.U., Honeymooners from Singapore, stayed March 2013 It has been 14 years since I left the Philippines. Came back here for a vacation and to attend a friend’s wedding. This place is a wonderful escape from my busy life in New York. Loved the massage, Aquasports, and friendly and attentive staff the most. M.C., balikbayan couple from the US, stayed February 2013 We were here for our honeymoon a month ago. We love the place so much that this time, we brought our parents. We love the Themed Dinner Buffet. Y.J.H., couple from Korea, stayed February 2013 Simply excellent! Enjoyed just about everything. The Spa really pampered us to the max. The service was top-notch from start to finish. Will definitely be back! J.Y., balikbayan from Australia, stayed January 2013 We were very happy to receive a letter about complimentary scheduled transportation to the airport. Sooo kind! Excellent restaurants. Loved our room and the view. R.H., couple from Japan, stayed January 2013 We tried the Swimming with the Whalesharks package and loved it. Ron and Jeffrey were very nice and helpful. A very good trip! J.S., couple from Sweden, stayed January 2013 Excellent service and outstanding staff. I’m amazed about the discipline of employees especially DJ at the pool bar. C.C., couple from Australia, stayed January 2013 We rate our over-all level of satisfaction as excellent. We most enjoyed the sea and swimming with the fishes. L.P., couple from the U.K., stayed January 2013 The quality of the spa is the best. J.S., couple from Korea, stayed December 2012 Very friendly staff who go beyond their jobs to accommodate you to feel welcome at all time. We enjoyed the pools and the themes that are well thought of. K.L., balikbayan couple from Australia, stayed December 2012 Loved the surprises! L.T. & J.B., couple on a honeymoon from Cebu, stayed December 2012 Everything was wonderful! Thank you. M.D. & F.D., couple from Canada, stayed December 2012 You’ve met our expectations and more! M.P. & A.P. a couple celebrating their 10th anniversary, stayed December 2012 Best resort in all of the resorts we visited. The spa is super great, especially the floral bath. Most especially, I love how warm and courteous the staff are. They make everything easy for you! Will definitely go back. C.C. & S.C., returning guests from Manila, stayed December 2012 We had an early flight to Cebu and we’re so pleased that your staff was able to check us in at an early time. You have a world-class, excellent customer service in your resort -- no-tipping policy and every staff greets with a smile. You truly exude the Filipino way of customer service leaving magnificent experiences to your guests. V.L., family from Singapore, stayed March 2013 A very very good hotel to stay in. Two thumbs up and definitely one of the world’s best hotels. We love the calm and peaceful ambience of the hotel and the amenities are all very good. The staff are all helpful and courteous. K.Y.M. , family from Manila, stayed March 2013 We enjoyed everything, especially the caretela and the swimming pools. I appreciate when Palermo staff was able to cook gravy for my kid’s steak even if it’s not in their menu. I.D, family from Bacolod, stayed March 2013 We’re very very pleased with our stay! We enjoyed swimming and liked the food, kindness of the staff and no-tipping policy. Made us feel very relaxed and valued as guests. H.A., family from Finland, stayed March 2013 We liked our room that opens to the lagoon, the many choices of pools, our meals at Kilimanjaro and the games at the Gameroom. It is no wonder why Plantation Bay has been ranked as one of the best hotels especially for families. Kudos to the admin and staff. Keep it up. A.S. family from Manila, stayed March 2013 The room is nice and the staff are hospitable and friendly. Good feel of the man-made beach also. We most enjoyed the quality time our family had due to the variety of activities you could do here. Our 4-year old child loved your swimming facilities the most. We had a memorable stay. Thank you. G.N., family from Manila, stayed March 2013 I have been around and stayed in famous hotels. Plantation Bay is one we Filipinos should be proud of. Once inside, no need to go out to seek pleasure. It’s all here under one roof with good service and a pleasant environment. R.M., family from Manila, stayed February 2013 We most enjoyed the diversity of swimming areas, and the friendliness and hospitality of staff. Wonderful babysitting staff – Dion, Mar and Ayms – Thank you, you have been wonderful. We simply love it here and will be back. It’s such a fun and relaxing environment for our family. S.P., family with young children from China, stayed February 2013 The exterior of Plantation Bay is so beautiful compared to other hotels. I enjoyed taking walks around the resort with my family. The lagoons close to our room are so convenient to swim in. K.S.M., family from Korea, stayed February 2013 Staff are more than excellent. Housekeeping people are all fast and attentive. From checking-in to checkout, services are great. Thank you very very much. You guys are great! We regret that we were only here for a short time. We intend to come back and stay for at least 3 days. M.T., family from Manila, stayed January 2013 Staying at Plantation Bay has already become an annual event for our family. We prefer you over the others in Cebu, and even over those from nearby provinces because we always have a great stay here. S.M., returning guests from Cebu, stayed January 2013 We enjoyed everything - the rooms, the view and most of all, the serenity of the place. This is the best hotel I’ve ever known. Perfect service! K.G., family from Canada, stayed January 2013 We enjoyed our stay and hope to be here again next year. Thanks for the hospitality. Loved the facilities the most. D.C., family from U.K., stayed January 2013 Your staff are so great and helpful making our stay as homely as possible. They did not treat us as guests but family. They did not let us feel strangers. It is definitely a home away from home.. Plantation Bay is a community/village for the family. We will be back. T.A., family from Zamboanga, stayed January 2013 All staff are friendly, courteous and helpful. N.S., family from Manila, stayed December 2012 Exceptional from online booking with Malu, through continued VIP service with Vince. Superb throughout. Pastas were great. D.W., returning guest from the U.S.A., stayed December 2012 My family and I enjoyed a lot of things during our stay. This includes the facilities such as your Gameroom, Videoke Lounge, the bikes, ride on the boat, even the “Sarao” shuttle as my little brother and sister call it. The choice of swimming both on freshwater and saltwater was just amazing. A.R., balikbayan from K.S.A., stayed December 2012 The people were nice, accommodating, and very helpful. The spa facilities are truly relaxing and rejuvenating. The massage was fantastic. M.B., family from Manila, stayed December 2012 Food was very good. Staff was on the ball. G.S., family from the US, stayed December 2012 Beautiful hotel, lovely rooms. Excellent entertainment at the dinner show. P.H., family from U.K., stayed December 2012 I love the hotel’s amenities. The foods are exquisite, especially the bibingka. Bibingka is a Filipino native dish. I don’t really eat it before but when I tried it here, I was speechless. D.L., family from the Philippines, stayed December 2012 Facility is awesome! Globally competitive. Food meets high expectations on quality. Kilimanjaro breakfast buffet is at par with country’s best breakfast buffets. Staff are professionally trained. C.B., family from Cebu, stayed December 2012 Thank you very much for accommodating us beyond our expectations. Truly, Plantation Bay is one of a kind. D.P., family from Australia, stayed December 2012 We enjoyed your place as if we are in PARADISE! Thanks. We shall return next year. M.A., from Iloilo, stayed December 2012 AND YES! My stay at Plantation Bay was totally enjoyable and totally pleasant. Your facilities are world class and your staff are excellent and very courteous. I would not hesitate to recommend your hotel to any of my colleagues if and when they get a chance to visit Cebu either on business or for pleasure. M.A., NAVSUP Fleet Logistics Center Yokosuka, February 2013 We appreciate the hospitality and service. The place is beautiful and there are so many things to do at Plantation Bay! M.C., United Overseas Bank, February 2013 This (the Philippines versus Syria tie) was an exceptionally well organized Tie by PHILTA (Philippine Tennis Association). Thank you, Randy and your team for contributing to what was an oustandingly presented Tie, Court and Formal Functions. Accolades must also be of the highest to Plantation Resort and Spa. They were unbelievably obliging, helpful, friendly and their staff were simply amazing in the attention to all the little detail that was asked of them. The hospitality and friendship that they and in fact everyone extended to the Syrian team caused them to come to me with players shaking my hand to say that this is the best Davis Cup Tie that they have ever been involved in. So Randy, you, your team and Plantation Bay Resort and Spa Management deserve every credit for this. D.S., Davis Cup Referee, February 2013 Thank you for making my wedding memorable. W.F., bride from Australia, January 2013 Keep up the good quality and how you provide service to customers. Thanks and regards. See you on our next vacation. D.E., wedding guest from Australia, January 2013 The whole team in general was amazing! Everyone can deploy answers to query. I commend the training department for this! N.S., METCHEM BSI Group, January 2013 The service was excellent, from the waiters to other staff members. They were forever so courteous, patient and knowledgeable. Lyra Realty, December 2012 Notable staff. They anticipate the needs of the group and respond to the requests quickly! M.F., Robert Bosch, July 2012 Plantation Bay provides excellent service from managers to trainees. C.P., Marketing and Opinion Research Society of the Philippines (MORES), July 2012 Everybody loves the Hawaiian Luau Themed Dinner during our class reunion. Cebu Doctors College Batch ’78, July 2012 Plantation Bay is all about GREAT Service. Great food. Inviting pools and very accommodating staff. STEAG State Power Inc. (SPI), May to June 2012 Superb! Nice place. C.J. and D.H., Joint US Military Assistance Group to the Republic of the Philippines (JUSMAGPHIL), April to May 2012 Plantation Bay is a fun place! A perfect place for relaxation after a serious series of meetings. X.V., Wilhelmsen Manning, March 2012 I've used many hotels all over Southeast Asia and have come across many sales personnel. You've got one of the best around & Plantation Bay's assets are still their staff. C.T., 4Life Research Malaysia, March 2012 We were very impressed by the Brazilian Fever Show. It is an excellent concept where talented employees are given the venue to express their creativity and at the same time earn extra. Benpres Holdings Corp., March 2010 Knowing the one handling my groups for years already, I was 100% confident that our event will go well and it did. C.L., 4Life Research Malaysia, 2010 We enjoyed our stay and we already miss the place! Thank you for the warm reception and even warmer hospitality. A.D. via Facebook, March 2013 We really had a great Holy Week vacation here! And I will surely keep going back to this beautiful paradise. Hotel staff/employees are all friendly and helpful. Very good service, very clean and nice facilities. J.H. via Facebook, March 2013 Gorgeous place, amazing people and world class service! Enjoyed every second of our trip. Best wishes! N.P. via Facebook, February 2013 When we were there with our then 4 year old daughter, she greets the day and tells us, “Mom and dad, welcome to my beach!” She felt like she really owned it. Thanks Plantation Bay for a memory that always comes back and still brings that big smile on our faces. R.M. via Facebook, February 2013 Amazing presentation, lovely place... Perfect destination for lovers, family, and groups… Plantation Bay is like a Paradise! F.L. via Facebook, February 2013 Plantation Bay in Cebu is one of our favourite hotel pools- huge, shallow, safe & beautiful. T.W. via Twitter, February 2013 Beautiful resort! Perfect place to relax and celebrate one's birthday! S.P. via Twitter, February 2013 I and my husband had been to Plantation Bay twice. And every time we're there, we're happy and content with your service! Thank you! We are coming back this March and this time, with my family and our baby! See you! B.T. via Facebook, January 2013 This place is so magical. It will really absorb whatever stress you have. J.V. via Facebook, January 2013 Two nights were not enough. Need more time to explore this resort. Everyone was so accommodating. Great service! Well recommended. Cheers! R.D. via Facebook, January 2013 Had the most memorable great vacation at Plantation Bay a year ago and I will do it again soon. Kickstart your day at fab Kilimanjaro Kafe with daily international breakfast buffet! Sumptuous foods, great staffs/service. Then do your fave watersport (enjoyed my jetskiing and island hopping with blue boat Ms. Flirt) or hit the firing range (did that well). Relax at their first class Mogambo Springs Spa or get into the Caretela ride then finish off your day with their nightly shows and again a well catered dinner buffet! A lot to enjoy at Plantation Bay! Highly recommended for a perfect getaway. I.P. via Facebook, January 2013 Serene place, nice view and a perfect place for a romantic getaway! D. via Twitter, January 2013 Palermo Restaurant has hands down the best garlic fried rice in existence. C.G. via Twitter, January 2013 A breathtaking resort where service people make your stay enjoyable, remarkable and memorable. Me and my girls are a big fan of this resort. Expect us this coming Holy Week 2013. W. via Instagram, January 2013 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||