Exceptional Guest Satisfaction

When was the last time you filled out a guest comment form at a hotel? When was the last time you felt moved to leave a complimentary note about your stay?

We get almost 100,000 visitors a year, and they are virtually unanimous in calling Plantation Bay one of the best hotels they have ever stayed in. Few hotels, at any price, enjoy this kind of guest satisfaction. And our guest roster includes families, couples, business-persons, retirees, singles, divers - ALL kinds of travelers co-exist happily at Plantation Bay.

And remember, tipping is prohibited throughout the resort. We give all our guests the highest standard of service, without their ever having to worry about when, whom, or how much to tip.

Guest Comments Summary

Whole Year 2019

Please Rate	Very Good	Acceptable	Deficient	Pretty Bad
Ambience, Look, and "Feel" of the Hotel	1095	66	2	1
Reservations, check- in, check-out	1042	107	9	6
Quality of Room and Hotel Facilities	955	177	28	4
Quality of Food and Dining Areas	828	283	39	14
Quality of Service Throughout the Hotel	1057	94	8	5
Overall Level of Satisfaction	1035	118	7	4

January - February 2020

Please Rate	Very Good	Acceptable	Deficient	Pretty Bad
Ambience, Look, and "Feel" of the Hotel	158	5	2	1
Reservations, check- in, check-out	145	20	1	0
Quality of Room and Hotel Facilities	138	24	3	1
Quality of Food and Dining Areas	115	43	6	2
Quality of Service Throughout the Hotel	157	8	1	0
Overall Level of Satisfaction	152	13	0	1