A Resort that's Really a Resort
A Spa that's Really a Sanctuary.
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Guest Ratings
Exceptional Guest Satisfaction
When was the last time you filled out a guest comment form at a hotel? When was the last time you felt moved to leave a complimentary note about your stay?
We get almost 100,000 visitors a year, and they are virtually unanimous in calling Plantation Bay one of the best hotels they have ever stayed in. Few hotels, at any price, enjoy this kind of guest satisfaction. And our guest roster includes families, couples, business-persons, retirees, singles, divers - ALL kinds of travelers co-exist happily at Plantation Bay.
And remember, tipping is prohibited throughout the resort. We give all our guests the highest standard of service, without their ever having to worry about when, whom, or how much to tip.
Guest Comments Summary
Whole Year 2024
| Please Rate | Very Good | Acceptable | Deficient | Pretty Bad |
|---|---|---|---|---|
| Ambience, Look, and "Feel" of the Hotel | 986 | 71 | 4 | 5 |
| Reservations, check- in, check-out | 919 | 111 | 10 | 9 |
| Quality of Room and Hotel Facilities | 851 | 169 | 27 | 14 |
| Quality of Food and Dining Areas | 742 | 224 | 47 | 18 |
| Quality of Service Throughout the Hotel | 925 | 109 | 14 | 6 |
| Overall Level of Satisfaction | 895 | 133 | 11 | 8 |
January - September 2025
| Please Rate | Very Good | Acceptable | Deficient | Pretty Bad |
|---|---|---|---|---|
| Ambience, Look, and "Feel" of the Hotel | 716 | 31 | 4 | 4 |
| Check-In, Check-Out, Bellservice Experience | 648 | 69 | 9 | 6 |
| Quality of Room and Amenities | 636 | 82 | 13 | 5 |
| Quality of Leisure Facilities | 646 | 76 | 5 | 4 |
| Quality of Food | 553 | 160 | 17 | 9 |
| Quality of Service at the Restaurants | 644 | 75 | 12 | 5 |
| Overall Level of Satisfaction | 649 | 75 | 12 | 4 |
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