Weekend well spent! We will definitely come back and recommend Plantation Bay to our friends and colleagues. The Spa and Aquasports were amazing! We loved our room as well as the great ambience and good food in all restaurants. Plantation Bay is exceptional!

J.C., family from Cebu, stayed March 2016

I love the general ambience of the resort, relaxed atmosphere and friendliness of the staff.

J.B., family from Australia, stayed last January 2016

All the staff are friendly and accommodating. The WIFI is unlimited and very fast!

J.S., Filipino family from the US, stayed last January 2016

The staff were very attentive. The burgers were good!

V.K., Family from Australia, stayed last January 2016

Plantation Bay has really outdone itself in maintaining the establishment. The guest accommodation is impeccable. My family and I are grateful for allowing us to enjoy a piece of what the Philippines has to offer. Choosing to stay here was one of the best choices to end our year.

K.F, Family from the US, Stayed last December 2015

“World class customer service”. It is certainly the heart of your business. All our room service requests were addresses quickly! The place is worth of being the best tourist destination in Cebu.

M. C. , Family from the Philippines, stayed last December 2015

Everything was well organized. The people working here are absolutely nice and helpful. The foods are delicious, friendly atmosphere and you have beautiful Christmas decorations! Please continue this way and we will comeback.

A.R, Family holiday, stayed last December 2015

I have travelled the world and this is one of the best resorts I have stayed in. It is truly fantastic. The spa is one of the best I have experienced. I would highly recommend this resort to anyone. I was here 7 years ago and the service is still as excellent as it was in 2008.

P.C., family from Australia, stayed November 2015

We would like to thank Bon the Butler who helped us booked our Ferry ride. We really enjoyed your place a lot. We wish to have more time to experience other things.

K.C, family from US, stayed November 2015

Employees are very friendly, smiling and professional. Thank you to Bryan Austria, Fritz, Cony and Marv!

V.L and A.L., family from Batangas and Australia, stayed November 2015

We most enjoyed the absolute beauty of the place and the service was amazing! Staff beyond excellent and helpful beyond the call of duty – they will be remembered for their radiant smiles. Special mention to Bon who was the kindest, sweetest, smiling guy and amazing with our two- year-old.

B.L. and F.L., family from the UK living in Hong Kong, stayed October 2015

We enjoyed the swimming pools. Our son loved it! Dinner was so good. The hotel is so clean. The staff are the best and their smile made us happy. We are so happy we chose to stay here!

T.M., family from Japan, stayed October 2015

I loved seeing my grandchildren enjoying what your facilities had to offer and that means a lot to me. Everything is worth the experience. Thanks Plantation for this enjoyable stay! You have exceeded my expectations and I will highly recommend your resort to family and friends.

E.I. balikbayan family from the US, stayed October 2014

Our 3-day stay was short. Will be planning a week-long stay soon! J We loved kayaking, doing the stand-up board (hard to balance but fun), dining, and swimming. My daughter swam from 8 AM till 6 PM. For me, the spa experience was the cherry on the cake. It was indeed a good “gift” to myself on my birth month.

L.M.C., family from Manila, stayed September 2015

Our stay is Plantation Bay is far more comfortable and enjoyable than our stay in Guam. We loved the food and our island hopping experience. Everything was good. We were especially satisfied with the hospitality of the staff.

I.I., family from Japan, stayed August 2015

Superb customer service from the airport liaison (Phillip) to customer service (Kara, Anna, etc), especially the fast response in fixing the cable TV problem in our room. Kudos to Housekeeping. We enjoyed the place and the kids loved the pools and their kayak experience. The staff were all courteous and hospitable. Will definitely come back. Highly recommended!

M.D., balikbayan family from the US, stayed August 2015

We’d like to show our profound gratitude to your staff, especially Roz at Palermo Restaurant and others who offered us warm and very efficient service during our visit. Roz remembered us on our second visit and was very genuine with her service. We thoroughly enjoyed our meal. Other restaurant staff were very efficient and attentive as well. Upon check-out, we wanted to show our appreciation to them with a little tip, but they politely refused it as it is company policy. We shall definitely choose Plantation Bay again and recommend it to our friends. Thank you very much for such pleasant service. See you next time!

K.Y., family from Japan, stayed August 2015

The place is outstanding! This is a gorgeous resort. We appreciated the No-Tipping Policy and the friendliness and helpfulness of the staff. Will stay again for a longer time.

N.E., family from the US, stayed August 2015

We were here for a limited time, but you made us feel so important. We enjoyed everything – ambience, service, food. The staff were very friendly, always giving us their genuine smile. Really nice place. We will be back.

C.P., family from Manila, stayed August 2015

Excellent resort! We enjoyed our stay 100%. The staff were honest, polite, and accommodating. I salute them for their dedication. Congratulations to the management! You are all awesome. Highly recommended!

C.D., family from Manila, stayed August 2015

We wanted to thank you for our lovely stay. The room was very nice. We loved all the lagoons. The food was delicious. The kindness and service of all your staff were excellent!

P.W., family from the US, stayed August 2015

My family and I are very satisfied with our stay. We loved the watersports activities, the food, and most especially the hospitality of the people who work here. We’ll be coming back with more members of our family!

M.L., family from the US, stayed August 2015

We thoroughly enjoyed all of our meals here including Room Service. Service of the resort staff was also very good. Most were genuinely warm and friendly. Special mention to Allen, our Butler. He was most helpful and made us feel like special guests.

E.O., family from Hong Kong, stayed August 2015

F – Friendliness of all Plantation Bay staff in giving us customer service satisfaction; L – Lasting memories that would be kept in mind and heart; A – Ambience to all, the place, the facilities, and the people around giving satisfaction to customers; V – Value of stay is very worthwhile; O – Outstanding service to all; R – Respect to customers is very satisfactory.

J.M.R, family from Mandaue City, stayed July 2015

The resort facilities are first-class with exceptional service at all times. We went to Oslob for the Whale Shark Adventure and our professional guide Llyod and driver Jeffrey made the experience extra special. It was such a perfect day.

M.B. and B.B., couple from Australia, stayed last March 2016

This isn’t our first time here but our stay had always been a pleasurable experience. We are very happy with the outstanding service and the quality of your food. You have the best staff in the world that’s why we keep coming back.

G.R. and R.R., couple from Australia, stayed last March 2016

My boyfriend and I stayed here during his birthday weekend. I appreciate the extra mile Plantation Bay staff did to make our short trip extra special.

R.H. and J.C., couple from Singapore, stayed February 2016

My wife and I came here to celebrate our 32nd wedding anniversary. We would like to make a special mention to your staff who were exceptionally friendly (Mac, Win, Roz, Gemma and Miles). This was a great time for us! Thank you to all.

K.S. and B.S., couple from US, stayed February 2016

We have stayed in many resorts and hotels in 38 countries but Plantation Bay is as good (if not, better) than Hilton, Marriott and Cunard Hotel. We will recommend you in our Health and Well-Being Magazine and we will highly recommend you to our friends. We hope to be back soon!

D.W. and R.K., couple from USA, stayed January 2016

I like the Bahamas rooms on the ground floor. The water is kissing our balcony!

A.Z., couple from Cebu, stayed January 2016

Thank you for a wonderful stay! Your staff are unbelievably amazing and always gracious. We will be telling our friends about this FANTASTIC place.

K.A., couple from the US, stayed January 2016

The no tipping policy is a good idea so there’s no special treatment to any person or group.

D.S., couple from California, stayed last January 2016

I enjoyed the New Year’s Eve countdown party as well as the fireworks!

K.K., couple from Japan, stayed last January 2016

Thank you for your great service. This is the best hotel I’ve ever stayed. All the staff are very kind and are always smiling. We also enjoyed the New Year’s Eve countdown party.

N.W., couple from Japan, stayed last January 2016

We will definitely come back and bring other members of the family. It is very relaxing and safe. There are a lot of information provided for the lists of activities. They have friendly and courteous staff. Thank you for the satisfactory service!

M.O., couple from the Philippines, stayed last December 2015

I enjoyed Plantation Bay’s facilities. Employees are very helpful and are always smiling. They also have a lot of Japanese speaking staff.

S.M., Couple from Japan, stayed last November

I want to come back when my children are older. I enjoyed the pool and the Christmas Lighting activity.

O.A., Honeymooners from Japan, stayed last November

The quality of service is definitely A+! Everyone is very hospitable and responsive.

R.H, couple from the US, stayed in November 2015

I would like to say thank you to your exceptional staff during our stay. Our flight was cancelled and the entire FO team was very helpful in assisting our flight and hotel accommodation. Special thanks to butler Allen and Charlie of Front Office for assisting us. We will not hesitate to recommend this hotel to friends and will choose to come here again. All in all the service is exceptional. Your team is superb. Please keep up the excellent standards!

M.T., couple from Taiwan, stayed November 2015

We dined in Palermo Café and we were served by gracious, kind, hospitable and beautiful food attendant, LJ. The dinner was great and LJ made it possible.

R.R and M.V., couple from the US, stayed November 2015

It is one of the friendliest resorts we have ever stayed at. I stay away from home around 150 nights per year and few places are truly memorable… Plantation Bay is!

R.H., couple from UK, stayed November 2015

Guest services staff are well-trained and the staff greet guests with warm smiles. I’m satisfied with the service here. Loved the lagoons, pools, and activities.

D.L., couple from Korea, stayed October 2015

We had a blissful vacation at Plantation Bay. For the first time, we didn’t have to go out to explore the city. We enjoyed the resort so much we decided to just stay here the whole time. We loved our massage and the spa and the food. Had fun swimming and biking. Staff are all very good – courteous, accommodating, pleasant!

L.M., couple from Canada, stayed October 2015

I wish we had something like this in England. We in England could learn a lot from Plantation Bay and its staff. You guys are 10/10!

S.R., couple from the UK, stayed October 2015

This is our first time to stay in a 5-star hotel and indeed the services and facilities met our expectations. We enjoyed most of the saltwater lagoons and freshwater pools. Moreover, the resort personnel/employees are very friendly. Our stay has been a very good experience.

L.L., couple from Cebu, stayed October 2015

All aspects of the resort are absolutely amazing! We loved the friendly staff, amazing service, the food, and the quality of hotel facilities.

J.P.B., German couple living in Hong Kong, stayed September 2015

We most enjoyed the laidback feel of the hotel, the enjoyable activities such as billiards, biking, and swimming, and most especially the massage from your skilled and experienced staff. The staff in all areas of the hotel are very polite and helpful. Loved the Beef Pochero at Kilimanjaro. J Lots of fun activities to choose from.

F.T., couple from Cebu, stayed September 2015

Even though the weather was not good, we enjoyed and we’re happy because the facilities and the service are the best! All the staff members are very kind.

P.I.S, couple from Korea, stayed July 2015

We enjoyed most your service. If there is a higher ranking for your service, we will place our vote there. The warm greetings of your staff, adds value to what you already have. So much to do, so little time!

R.B., family from USA, stayed July 2015

While the quality of service overall was exceptional, special mention must be made of the efficiency of Marty at the front desk who even went out of his way to help me find a hula costume for my 4-year old daughter. We enjoyed everything about our stay – the pools, the food, the spa, the service! Havana 06 was very comfortable. Over the years we have celebrated many happy occasions here.

S.A. & L.A., returning guests from Manila, stayed June 2015

My husband and I stayed at Plantation Bay over Easter this year and we wanted to thank you so much for the incredible experience. We look back at our time at Plantation Bay with fond memories and have recommended the resort to many friends.

R.T. and T.T. via email, June 2015

I am from Nova Scotia and my wife is Filipina. This is her first visit home in 4 years. We’re here to celebrate our anniversary and we have no regrets. The staff are friendly and helpful and the food is excellent. But the best part of our stay is the room. It looks nice online but in reality, it’s amazing. I’m glad we chose Plantation Bay!

T.O., couple from Canada, stayed May 2015

We had our pre-nuptial shoot here and we really enjoyed it. Staff are very friendly. They greet us pleasantly all the time. My deepest gratitude for the person who found my wallet. All my important cards and cash are there, and I’m so happy it’s returned. Thanks a lot. See you again!

J.S., couple from Cebu, stayed M

Special thanks to Nathan, Roan, Julie, Meth, and Kayce for making us feel so welcome. Great service. Incredible! The cleanliness and quality of the pools are also amazing. We love the peaceful ambience the most. We’ll definitely come again.

A.P., couple from the UK, stayed May 2015

Our wedding was everything we dreamt of. From the first day we stepped foot in Plantation Bay last March, we fell in love and words cannot describe how our happiness. Thank you to Monique for everything. She took care of us from the moment we arrived until we checked out. We are aware that we're not your only clients but it was really nice to feel special. I will never forget walking over the bridge and hearing my husband sing to me as I walk down the aisle. As much as I'd like to stay longer and not leave paradise, I have to go back to the States. Nonetheless, I am truly grateful and I will cherish this memory for the rest of my life.

L.A., bride from Boston, stayed February 2016

Our Wedding Event was a success and I would like to commend the following: the GM who was very considerate and accommodating to our needs and requests; the chefs for presenting a fabulous spread and tasty dishes; Banquet for the beautiful ambiance and stage set-up in collaboration with our technical lights and sounds and florists; the Sax/Singer who played so well it made our guests swoon; the cultural Filipiniana group for helping me enlighten our first timer guests to the Philippines of our rich culture and heritage; Monique, I laud you and thank you for your limitless patience in dealing with my meticulous and perfectionist attitude with the preparations not leaving a leaf unturned. Plantation Bay has made it possible in realizing this occasion so wonderfully to be cherished forever. Our guests from around the globe appreciated all these and only gave good comments for the whole celebration and said that it is the best Wedding they have ever seen in the world! Thank you again from the bottom of my heart.

M.K., bride from Cebu, October 2015

Monique had a major part in making this experience at Plantation Bay so wonderful. She is very attentive, funny, friendly, gracious, kind, and humble. I had many requests and changes in plans and she was able to move her schedule and time around to keep my team and conference in mind. Her warm smile is welcoming and adds to the paradise which is Plantation Bay.

J.H., Paperstreet Media, Web Developers’ Meeting, July 2015

We have enjoyed our stay at Plantation Bay to the fullest! It was such a delightful surprise that you’ve helped us organize exciting teambuilding activities - complimentary. The service is top-notch and the hotel facilities are well-kept. Most of all, your staff made our stay truly memorable. Despite the overwhelming number of guests at that time, you still made us feel extra special. From the reception, restaurant, and housekeeping staff – exceptional! We’d like to commend Rem, ...(line truncated)...

H.N., Verz Design, Teambuilding and Summer Outing, May 2015

Geli did commendable service. She is very efficient and true to her words. Ms. Jid is also great. She made sure that everything was okay. Rem also did a fantastic job. Banquet too. Kudos to all the staff.

P.S., Pimintel Rodriguez Simbulan and Partners, summer outing, April 2015

All the staff of Plantation Bay are customer and service-oriented! We appreciate their involvement in making our program and activities successful.

I.B., Collegio de Immaculada Concepcion, February 2015

I was really pleased and satisfied with the quality of service and dedication of our Account Executive, Mia. She managed to make our reservation hassle-free and worry free. Although she stood out, everyone else in the resort was outstanding in their own way. They made us feel really special and welcome. I admire their professionalism and dedication. Truly a world-class resort.

Big 500 Corporation, February 2015

4Life gives the best for the Great Escape qualifiers therefore, they chose Plantation Bay. Big thanks to all staff members for giving us very good service and for being polite, courteous, and always smiling.

E.D., guest from 4Life Research USA, LLC, March 2014

Our overall experience was great and positively accepted by the team, including recommendation for future events. Thank you to the management and staff of Plantation Bay!

L.B., GE Philippines - Water and Process Technologies, February 2014

From the bottom of our heart, we would to thank Ms. Andrea B. Arroyo for assisting and helping us with all of our inquiry and even with our complicated requests. She made things possible even if we communicated only through emails, phone calls and Viber since we are residing out of the country. Our wedding day would not have been that successful and complete without Ms. Andrea Arroyo. Daghang salamat.

C.E. and J.H., couple from Canada, January 2014

My family had a vacation here 12 years ago and we enjoyed our stay. Now, I came back for a workshop and still enjoyed my stay. Nice food and good facilities. And the staff were courteous and smiling.

J.O., United Nations workshop attendee, stayed February 2014

The account executive who handled our event (Andrea Arroyo) was very polite and accommodating. She goes beyond her way to be of service to her clients. Was able to work efficiently even with pressure.

Their recreation attendant s (lead by Anel) was able to extend their teams expertise in making it stress free for the organizers. They politely addressed all participants’ needs and were able to accommodate all requests even beyond limit.

Mr. R.A., Real Estate Company, team building, April 2013

Our purpose of selecting Plantation Bay was to get married here. We couldn’t have chosen a better place! We liked the friendliness and efficiency of the staff, the peaceful setting of the place, and the variety of fun activities. Special thanks to Monique for her courteous and diligent service and attention to detail.

C.S. and G.S., couple from Australia, May 2013

AND YES! My stay at Plantation Bay was totally enjoyable and totally pleasant. Your facilities are world class and your staff are excellent and very courteous. I would not hesitate to recommend your hotel to any of my colleagues if and when they get a chance to visit Cebu either on business or for pleasure.

M.A., NAVSUP Fleet Logistics Center Yokosuka, February 2013

We appreciate the hospitality and service. The place is beautiful and there are so many things to do at Plantation Bay!

M.C., United Overseas Bank, February 2013

This (the Philippines versus Syria tie) was an exceptionally well organized Tie by PHILTA (Philippine Tennis Association). Thank you, Randy and your team for contributing to what was an oustandingly presented Tie, Court and Formal Functions. Accolades must also be of the highest to Plantation Resort and Spa. They were unbelievably obliging, helpful, friendly and their staff were simply amazing in the attention to all the little detail that was asked of them. The hospitality and friendship that they and in fact everyone extended to the Syrian team caused them to come to me with players shaking my hand to say that this is the best Davis Cup Tie that they have ever been involved in. So Randy, you, your team and Plantation Bay Resort and Spa Management deserve every credit for this.

D.S., Davis Cup Referee, February 2013

Thank you for making my wedding memorable.

W.F., bride from Australia, January 2013

Keep up the good quality and how you provide service to customers. Thanks and regards. See you on our next vacation.

D.E., wedding guest from Australia, January 2013

The whole team in general was amazing! Everyone can deploy answers to query. I commend the training department for this!

N.S., METCHEM BSI Group, January 2013

The service was excellent, from the waiters to other staff members. They were forever so courteous, patient and knowledgeable.

Lyra Realty, December 2012

Plantation Bay is one of the best places I’ve been to for a while. Wondering why it took me this long to revisit, from what I know it was built in the 90’s. It’s one of those places that when you get there, it feels like home. I’ve been to so many locations for shoots, most of the time there are 3 to 4 good locations and the rest are just ok. Plantation Bay, there were so many inspiring, strong locations to shoot at that we ran out of outfits! The staff are amazing and the food is really good! Plantation Bay, can’t wait to be back. One for the books.

R.P. via Facebook, March 2016

We stayed here for 7 days. You guys threw a great Galactic New Year's party! The food was good, the games were fun, the entertainment was great and the fireworks were far beyond what we expected. My son said it was the best New Year's ever. Thanks for a great stay.

G.L. via Facebook, January 2016

Our family had a great stay at Plantation Bay. It's been the best holiday we have ever been on and the best hotel I have ever stayed at. It's like being in heaven staying there and we wished we didn't have to leave. I can't wait to see you all again soon!

G.C. via Facebook, September 2015

Love this resort! Great place to relax. I really enjoyed my stay. All the employees performed beyond everyone’s expectations. Keep up the good job guys!

S.O. via Facebook, August 2015

Bar none, ALL Plantation Bay people are so customer service-oriented. They know and find ways to please customers without compromising company/resort policies. Resort ambience is the same, if not better after 10 years. My children and I had fun recreating our photos from before. Speedy and all-coverage Wi-Fi. Superb massage. My daughter forgot her jacket in the room, which for sentimental reasons she cannot let go of, and the Duty Manager, Ms. Kei, arranged to have it sent to ou...(line truncated)...

M.N. via Facebook, June 2015

Top resort for family with large swimming pools and salt water lagoons. Superb restaurants.

J.S. via Facebook, May 2015

Plantation Bay is definitely picturesque. What I love about the place is that there are a number of activities you can do here, you name it: wall climbing, archery (by far my favorite), kayaking, yoga, biking, etc. plus most of them are free!

K.C. via blog, May 2015

We regret that we stayed only for a night. The place is wonderful and we enjoyed our stay so much. My grandkids loved the pools. Thank you for all the staff who are so accommodating, attentive to our needs, very courteous, and always smiling. Special mention to Bern. Thank you all for an awesome vacation. We will surely recommend this to our friends - they love our pictures!

R.D. via Facebook, April 2015

For the past two summers, you have not only given us exemplary service by providing us utmost comfort, but at the same time you have made our family vacation a more wonderful one because of your mesmerizing beauty. And yes, summer will never be complete if we can't spend it with you.

I.G. via Facebook, April 2015

The staff was all very friendly. The food was great. The Cebu Sashimi at the Fiji Restaurant was exceptional. The room was simple, but palatial and beautiful! I loved the porches!

G.B., solo traveler from the USA living in Hong Kong, stayed March 2015

Every staff was so polite and respectful. They are always wearing that smile. Overall, our stay here was extraordinary!!! Everything was unforgettable and definitely an experience!

R.B. via blog, January 2015

Mogambo Springs is by far the best spa we have experienced in Asia. We were most intrigued by the Filipino Hilot massage, but seeing as we managed an appointment for that only a day later, we test drove the foot reflexology instead. I’m not quite sure what the therapist did, but it was like she unlocked something in my toes. Something that I didn’t know had been locked all this while. The next day the Hilot massage was equally satisfying, as we both dozed off to the gentle music and strokes of pressure. Realizing that this spa was indeed value for money, we returned every day, getting massages and even a cucumber body wrap the day after I got sunburned snorkeling in the reef.

R.V. via blog, January 2015

I liked or more of I loved everything at Plantation Bay! From the staff, service, facilities, wide range of activities you can do/have, to the location and value for money, everything was excellent. More than excellent, actually. The lagoons are well-maintained and the staff are very, very professional and friendly. A true first class luxury resort.

Guest’s review on Booking.Com, December 2014

Please know that we had just the best time here at Plantation Bay! Standing out was the service from the Butlers, Cel, Chel, Patrick, Rommel, James, Bryan, Mack, Nathan, Wowie, Paulo, Grace… Everyone was so lovely!

R.D., group of friends from Australia, stayed November 2014

We went there this November. Wow! The service was soooo awesome, very systematic and the staff were very nice and friendly. Check-in and check-out were done in a short time. We easily got our room even if we arrived at 1:30 PM and check-in was at 3 PM - and this was at a time when there were many guests. NO long hours in waiting and I appreciated it a lot! The nicest thing was that there was NO-TIPPING POLICY, which gave us the assurance that all guests are treated equally.

Z.S. via Facebook, November 2014

My husband & I stayed in a Water’s Edge room for our honeymoon 3 years ago. This was our favorite resort! Can't wait to make a trip back!

A.F. via Facebook, November 2014

Great family place where children and adults can enjoy life in beautiful surroundings and lots of swimming. Here you are isolated in your own peaceful world and can completely relax. We were a little skeptical before arrival, since the place is 17-18 years old. But this was a groundless concern, since the place is well maintained and with clear signs of a high standard and effective maintenance management. Great staff. Top trained and very committed.

J.M. via Facebook, August 2014

Thank you for such a wonderful stay. I hope to go back and enjoy the place more. All the staff were very accommodating!

D via Twitter, August 2014

I’ve been to many beach resorts and Plantation Bay comes second to no one. Perfect holiday destination for everyone. Excellent service. Spacious room with an outside veranda. The staff are very hospitable . Facilities are excellent. The pool is well maintained and very clean. Plantation Bay is definitely our home away from home. Exactly the reason why I always wanted to have our vacation here.

B.T. via Facebook, July 2014

We have been to Plantation Bay twice and loved both visits. It is the best resort in the world and anyone who hasn't been there is really missing something special!

G.R. via Facebook, July 2014

Just had 6 days there with my family, in the Penthouse Suite, and it was just fabulous. The food was so good and the whole staff were so lovely. It's just a great place to visit and will definitely be staying there when we visit again.

G.H. via Facebook, July 2014

Words are not enough to thank you for the wonderful and beautiful experience you have given us. The place itself is heaven for vacationers, your food in all 4 restaurants is superb, your staff's service is very distinct, the activities we can do are numerous that not a day goes by we are not entertained. Lastly, our overall stay was worth every penny— the memories, the laughter and the sunburn were all a FUNtastic experience. We will surely return next year, and recommend you to our family and friends. Keep up the good work!

I.G. via Facebook, April 2014